Last week I became a new Direct TV customer using Genie. I encountered a problem using the 3D channels. When I switch to the 3D Channel number 114, 116, I get a message indicating that it will use the split screen function and it asks to accept it. It switches to a split screen mode, I get two identical screens side by side and the TV does not recognize the split screen as 3D. If I go to my TV Panasonic 54 inch 3D TV. and select to change from automatic to split screen, then I get a 3D image. and when I switch back to 2D channels I have to go back to the TV settings and switch back to Auto. Why doesn't switch automatic if the TV is set to automatic..? In addition when I am in the 3D channels and I want to use the remote to view the guide or change channels. etc. The Genie doe not do anything until I switch the TV back to Auto 3D I have also tried switching HDMI cables and inputs, Disconnected all HDMI except for Genie (Genie is connected directly to the TV), I have also turn off the Genie while the TV is on, so when I recycle the genie it can hand shake with the TV while it is on, (as suggested by someone). None of these worked. Does anyone have the same problem and how can I solve it.