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Genie client C31 running hot @150°F

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by lacibaci, Apr 12, 2013.

  1. lacibaci

    lacibaci New Member

    33
    0
    Apr 3, 2008
    I just noticed that my Genie client is running pretty hot, sometimes @150°F. Is this normal?
    My receiver, HR34, runs at about 100°F.
     
  2. lzhj9k

    lzhj9k Legend

    194
    1
    Mar 14, 2009
    Just so you have a point of reference

    I just turned on one of my C31's which is wall mounted behind a 42 flat and it shows to be @ 152...

    My Genie HR-34 is running @ 104 and it is sitting on top of my AM21.

    Just what my C31 and HR-34 shows............Dont know what is normal
     
  3. lacibaci

    lacibaci New Member

    33
    0
    Apr 3, 2008
    Ok, thanks. I guess it is normal then.

    Lac
     
  4. akw4572

    akw4572 Legend

    189
    0
    Sep 7, 2005
    How do you check this?
     
  5. betterdan

    betterdan Icon

    931
    8
    May 22, 2007
    The C31 in our master bedroom was running at about 142F this morning. It is sitting out in the open on top of a bookshelf that the TV is on.
    Our HR34 is in an enclosed wood cabinet with glass doors and runs about 104F.
     
  6. betterdan

    betterdan Icon

    931
    8
    May 22, 2007
    Go into menu, settings, info and test, more info for the client.
     
  7. P Smith

    P Smith Mr. FixAnything

    21,340
    127
    Jul 25, 2002
    W.Mdtrn Sea
    the temp is dangerously close to functioning max ! try to find best position, if it has venting grill, orient it to make vertical airflow
     
  8. betterdan

    betterdan Icon

    931
    8
    May 22, 2007
    Is the max temp stated anywhere? Link?
     
  9. betterdan

    betterdan Icon

    931
    8
    May 22, 2007
  10. lacibaci

    lacibaci New Member

    33
    0
    Apr 3, 2008
  11. betterdan

    betterdan Icon

    931
    8
    May 22, 2007
    Aha, yea I see now that texasbrit said it was ambient temps.
    HDTVFan0001 though mentioned that his C31 had a temp of 118 and the highest he has ever seen it was 120F. I don't know how his is that low of a temp unless his house is really cold.
     
  12. lzhj9k

    lzhj9k Legend

    194
    1
    Mar 14, 2009
    Just rechecked C31 Client Software 0x711
    Temp shows the same as this morning @152
    Client is mounted in DirecTv wall mount bracket using DirecTv mounting
    instructions as it relates to bracket orientation and client mountng.
    Flat screen has been off and on all day.

    Server is running 0x6bb
    Server HR-34 Sitting on Top of Hitatchi rear projection 65 inch TV
    Open mesh metal shelf on top with AM-21 below the HR-34
    Temp shows the same as this morning @104
    TV is off and been off all day

    Just what my hardware shows....
     
  13. P Smith

    P Smith Mr. FixAnything

    21,340
    127
    Jul 25, 2002
    W.Mdtrn Sea
    Please, do study the device's chips tech specs.
     
  14. betterdan

    betterdan Icon

    931
    8
    May 22, 2007
    Link? Is the max temp a secret or can you say it here?
     
  15. P Smith

    P Smith Mr. FixAnything

    21,340
    127
    Jul 25, 2002
    W.Mdtrn Sea
    It's depend. I don't know what chip is using inside of your C31. Can you open and tell me ?
     
  16. betterdan

    betterdan Icon

    931
    8
    May 22, 2007
    I don't want to go that far.
    It seems like it is running at a normal temp compared to some others here and if it does overheat and break then Directv will replace it.
     
  17. P Smith

    P Smith Mr. FixAnything

    21,340
    127
    Jul 25, 2002
    W.Mdtrn Sea
    you're lucky as it's a client w/out a drive or it will cooked already ... anyway +150 F is not what will allow C31 works for long time, regardless your reverence to other posts, it's too high temp
     
  18. betterdan

    betterdan Icon

    931
    8
    May 22, 2007
    There's really nothing I can do except put a fan blowing on it. It is out in the open with comfortable temps in the house. If it dies, it dies.
     
  19. viclovr

    viclovr AllStar

    65
    0
    Aug 15, 2012
    seeing that most c31 units are running at 135 + i would assume that its ok to be ran at 150. there aint much in the units to fail. its little more than a deca.
     
  20. viclovr

    viclovr AllStar

    65
    0
    Aug 15, 2012
    the first look page for the c31 has pictures of the inside
    http://hr20.dbstalk.com/docs/C31 First Look.pdf
     

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