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Genie client C31 running hot @150°F

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by lacibaci, Apr 12, 2013.

  1. betterdan

    betterdan Icon

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    May 22, 2007
    Why would I open them up? They are running fine. That's the thing, you say they shouldn't be running fine yet mine and others with temps similar do have boxes that are running ok.
    If you really want to know what is inside then call up Directv and tell them you want one. That way at least you'll actually have one in possession to give out some meaningful info instead of just guesses.

    Just saying.
     
  2. bobcamp1

    bobcamp1 Icon

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    Nov 8, 2007
    I'm not blindly applying the i7 temp. spec to the BCM -- I used that as an example to show that even consumer level equipment now has upper temperatures that can exceed 70 C. In other words, it's just as incorrect to assume 70C is the upper limit.

    The part is Broadcom BCM7340, as mentioned earlier in the thread. But I couldn't find the technical datasheet for it.
     
  3. P Smith

    P Smith Mr. FixAnything

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    he mentioned two different chips in his post .... which one is in C31 (and in C41) ?

    also, again, BCM chips are different class, they are not CPU like Intel's, they are like ST Micro chips as posted before
     
  4. lacibaci

    lacibaci New Member

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    Apr 3, 2008
  5. P Smith

    P Smith Mr. FixAnything

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    can't get anything clicking on your URL :(

    have you seen on the PCB small chip with 8 pins and labeled "LM75" ?



    Edit: got it (on different PC) - thank you. Resolution is not that good to read the BCM model, but I trust you :).

    Can't tell about other ICs if some of those is temp sensor. Need better picture or short BOM ;).
    By reading labels on the board, I would say Pace hired other company ENTONE to make the C31 client.
     
  6. TXD16

    TXD16 Icon

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    Oct 29, 2008
    See? I told you it was the fan. ;)
     
  7. P Smith

    P Smith Mr. FixAnything

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    Isn't right time to eat a crow ? :D It's BCM7408 !

    As to operating temp vs reliability I would recommend you read the short article: http://www.pcpower.com/technology/optemps/
     
  8. betterdan

    betterdan Icon

    931
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    May 22, 2007
    Just an update...
    It's been over a year now with our C31 Clients running at the same temps I posted in this thread and they are still running fine.
     
  9. damondlt

    damondlt New Member

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    I'm glad you posted this, because I just started using a C31-700 and its Temp was up to 159. But still no working issues.
    Directv Tech supports claims they can Run at 170F before the warning on the screen start.
    The box its self isn't even hot to the touch.

    I don't understand though, with no power supply inside , why is it so damn hot??
     
  10. Steve

    Steve Well-Known Member

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    Lower...
  11. P Smith

    P Smith Mr. FixAnything

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    if you are not reading by URLs, here is a quote for you:
     
  12. Steve

    Steve Well-Known Member

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    For that quote to be meaningful to this discussion, it would help to know what the expected component life is to begin with. 1 year, 5 years, 10 years, 20 years? I remember using a Sharp 19" CRT for hours a day for over 20 years without a failure. I'll bet it got pretty hot inside.

    At any rate, as someone mentioned earlier, if the customer has the protection plan, what does it matter? :shrug:
     
  13. damondlt

    damondlt New Member

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    As already stated, the clients will warn you when temp is excessive. You will get a message on the screen.

    Sent from my Galaxy S5
     

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