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Genie go with new Nexus 7 2013

Discussion in 'DIRECTV Connected Home' started by tpm1999, Aug 3, 2013.

  1. tpm1999

    tpm1999 Legend

    325
    7
    Sep 5, 2006
    I just got a new Nexus 7 (2013) and I am having 2 issues with the genie go app.

    1. Half of the time the app simply crashes while trying to open.
    2. If it actually opens it won't do "watch now" because it puts up a "your DVR is busy error".

    The app works fine on my ipad.

    Anyone else get these issues with the new nexus?
     
  2. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    14,031
    94
    Jan 24, 2007
    I've moved this to the DIRECTV Connected Home forum.

    Mike
     
  3. carltonsisk

    carltonsisk New Member

    10
    0
    Nov 19, 2006
    Same issues here. I assume it's more of a 4.3 thing than nexus 7 thing.

    Sent from my Nexus 7 using DBSTalk mobile app
     
  4. Billzebub

    Billzebub Godfather DBSTalk Club

    760
    40
    Jan 1, 2007
    Pittsburgh, PA
    Did this ever get fixed? I ask because I had the same problem with my wife's IPHONE, but it worked when I let it sit overnight.
     
  5. texasbrit

    texasbrit DIRECTV A-Team

    5,056
    84
    Aug 9, 2006
    4.3 crashes the app. DirecTV is working on it.
     
  6. Licklog

    Licklog New Member

    1
    0
    Aug 23, 2013
    I have the original Google Nexus 7 and had the same issue before the 4.3 update. I can download and watch programs but cannot watch a recorded program directly from the GenieGo. I have other tablets and phone where it works perfectly. DirecTV sent a tech out to the house but found no issues. There is an open ticket on the item and they contact me every week or so just to let me know they have not forgotten.
     
  7. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,444
    917
    Jan 10, 2008
    NY
    Really? that was a waste of resources.....
     

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