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Genie HR 41 clients won't resume, start over

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by FarNorth, Aug 4, 2013.

  1. Aug 4, 2013 #1 of 21
    FarNorth

    FarNorth Godfather

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    I have an HR 44, paid too much for it but that's another story. Here's my setup:

    HR 44-500, 0725 software in living room
    HR 41-700, 06a7 software in bedroom, another in the garage
    HR 22-100, 0x6d8 software in office

    The HR 22 is hardwired Ethernet, the other 3 units are all wirelessly connected.

    Here's the issue: When I start watching a program in the HR 44 and then want to conclude on the HR 41 clients, it does not resume where I left off, the recording starts over at the very beginning. This is only from A-B; if I resume on the HR 22, it picks up where I left off and if I start on the clients and switch to the main HR 44, it also works as it should. I've reset everything a couple of times, nothing. I have Whole Home authorized, playlist and deletion all shared. This is not the end of the world; usually I start Letterman in the main TV and then move to the bedroom so I only have to FF through 20-30 mins to find my spot but this is not how it is supposed to work.

    I searched the forum for 'resume' and I dug all through the menus on the various units, found nothing. Ideas?
     
  2. Aug 4, 2013 #2 of 21
    Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    You mentioned "reset everything". Does this mean reboot all? That's usually my first step in troubleshooting.

    I also have C41 clients with an HR44 but I haven't stopped a recording to resume on the client in a long time. So it could be a software issue as well, since mine had no problems with that in the past. I'll have to try it again later after my husband gets up, since the 41 is in the bedroom. The other one is in the man cave, but I never go in there!
     
  3. Aug 4, 2013 #3 of 21
    peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    How are you "exiting" out of the show? Pressing STOP should insert a "bookmark" on to the recording. You should be NOT be pressing PAUSE
     
  4. Aug 4, 2013 #4 of 21
    JohnBoy

    JohnBoy New Member

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    They might have a RC71 remote were there is no stop button.

    D* needs to send a firmware were the red button equals stop on the RC71.
     
  5. Aug 4, 2013 #5 of 21
    peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    They might have a RC71 remote were there is no stop button.

    D* needs to send a firmware were the red button equals stop on the RC71.
    You are right! Forgot about the RC71. the only option to insert a "bookmark" then is to turn the Genie off
     
    1 person likes this.
  6. Aug 4, 2013 #6 of 21
    Hotelone

    Hotelone Cool Member

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    Central...
    If you exit to live TV and give the system 15 seconds or so the 41 SHOULD resume with no problem. The only time I've seen this is when I've forgotten and left the program paused, then the client will start from the beginning. This happens when I resume a program from my HR24 too.
     
  7. Aug 4, 2013 #7 of 21
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Shutting of the DVR works nicely, but not all can or will do so. Changing channels, switching to another on the List should do fine as well.
     
  8. Aug 5, 2013 #8 of 21
    FarNorth

    FarNorth Godfather

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    Seriously? With the new remote, the only way this wonderful feature works is if I turn the main unit off or exit out to live? Gee, that's handy.

    I hope this doesn't come off as shoot the messenger, I appreciate the answers here. I had a TiVo 4 with their version of Whole Home/MOCA, the resume on mini clients worked just fine.
     
  9. Aug 5, 2013 #9 of 21
    Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    Only on the new remote. I stopped using it and went back to my old one. Then I just use the stop button. But no matter which remote you use, you can't leave the Genie on pause.
     
  10. FarNorth

    FarNorth Godfather

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    Nov 27, 2003
    I still have one old remote left for my HR 22, I'll have to try that. I'm not sure the RC 71 is an improvement, anyway.
     
  11. FarNorth

    FarNorth Godfather

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    Okay, that worked. Watched part of a program, punched list on the HR 44 and selected a different program. Was then able to have the recording resume on the clients.
     
  12. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Is exiting out of program when you're leaving to watch on another setup that big a problem? Maybe you use the units much differently than I do. In fact, I guess you do. When I am finished on one set, the TV, AV and box all go off. But, still, even.....?
     
  13. FarNorth

    FarNorth Godfather

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    It's a minor nuisance. Here's my routine: Late at night, watch Letterman or Leno until it is close to bed time. Hit pause, shut off TV and amp. Go upstairs, turn on TV, grab remote, start watching the rest of Letterman, go to sleep.

    What you are suggesting is that I exit out of Letterman and go to live ... which exits me to maybe into a later portion of Letterman so I hear a joke while I am shutting the rest of things down and then hear it again when I watch the rest of the program.

    No, it is not a big deal. Yes, I can live with it. It's a nuisance, though and one would have thought DTV would have provided for it. As a matter of fact, they did. Go to :14 secs of this DTV commercial, I don't see them telling you to shut off the DVR or exit to live or any other workaround:

    http://www.youtube.com/watch?v=yEi9Z5H0h9w
     
  14. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    Here's the key...the HR44 allows multiple viewers to play back the same recording at the same time.

    So, if you hit pause on the HR44, and then go to the client, the software doesn't know you are the same person that hit pause, it thinks you are a new viewer requesting the same recording. The only way to indicate that you are done watching on the HR44 is to either exit to live TV or to power down the HR44.

    If the program is recorded on an HR2X you can't even watch it at another location without exiting the recording (if you try the recording will have red "stop" icon and you can not play it). When that commercial was made, there were no Genies so you couldn't actually do what they show in the commercial at all.

    Once you stop the playback on the HR44 the software then knows to give any other location the option to either "Resume" or "Play from beginning".
     
  15. FarNorth

    FarNorth Godfather

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    Trying not to be combative but that's not how TiVo 4's work. Hit pause, resume on a mini, slick as heck.

    The other issue is trying to delete if the program is paused on another unit, HR 44 won't do it.
     
  16. inkahauts

    inkahauts DIRECTV A-Team

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    Thank goodness it's not a TiVo. ;)

    Sorry couldn't resist.

    Yeah it won't delete a show if someone else in the other room is watching it. And you are saying to it that every time you leave your genie paused and on even though you are tuning off your tv. That someone is still watching it. Will tivo really let you delete something even though its playing elsewhere? they never have gotten past their one person only design and baby step them though everything thinking. Just turn off the genie at the same time and all these issues go away. Why don't you just shut off the hr44 with the rest if your system now?
     
  17. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    This is as easy as pressing the OFF button.....
     
  18. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    No, I suggest you exit out of the program by hitting another channel, or shut off the DVR when finished, which is what I generally do, depending on what others in the household are up to.
     
  19. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    Or do what I mentioned and go back to your old remote, thereby being able to use the "stop" button. Slick and easy!
     
  20. Steve

    Steve DIRECTV A-Team

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    That's not an issue, it's a feature. Let's say I'm watching Letterman in the living room and you're watching it in the bedroom. What if I pause it to go to the bathroom and, at the same time, you've finished watching it and delete it?
     

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