1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Genie (HR44) cannot access other DVRs, but Client (C31) can

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by milton, Sep 15, 2013.

  1. milton

    milton Cool Member

    265
    14
    Mar 12, 2011
    Ever since I installed a new router, I've had some issues with the HR44. Right now, it is unable to access content from other DVRs on the whole room even though when I go to whole home status, it lists all of them as connected/sharing.

    What's even more bizarre is that the C31 client that is attached to the HR44 is able to access the content from the other DVRs even though the HR44 Genie itself is unable to.

    The other DVRs are able to access the HR44's list, but not the other way around.

    Anybody seen this issue before?
     
  2. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    How is Whole Home set up? If via DECA, the router should make no difference. I'd first try running network setup on the 44, then if no joy, a Menu reset.
     
  3. milton

    milton Cool Member

    265
    14
    Mar 12, 2011
    I have a DECA attached to certain receivers, including the HR22 that has the Cinema Connection Kit on it. Ever since I installed the new router, the WLAN light on the CCK is not on. It was under the old router.
     
  4. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    14,040
    94
    Jan 24, 2007
    Can you give us a description of how everything is wired?

    Mike
     
  5. milton

    milton Cool Member

    265
    14
    Mar 12, 2011
    SWM 16.

    On one side of the SWIM is 4 HD DVRs ---- going to 1 splitter that splits it 4 ways.
    On the other side of the SWIM is 1 HR 22 with CCK (and DECA) and HR 44 with C31. --- goes to 1 splitter than splits it three ways.

    DECAs are attached to those receivers where it is necessary.

    Want to have receivers also connected to internet wirelessly via router for OnDemand access.

    Note: Everything worked fine with Linksys router, but I found its range to be limiting so I swapped it out for a new
     
  6. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Disconnect the CCK and rerun Network Setup of each receiver. It will fail to connect to the Internet, but that's fine for now. The receivers should obtain IP addresses in the range of 169.254.x.x. After about 5 minutes the receivers should all find each other. Let us know if that works.


    - Merg

    Sent from my iPad using DBSTalk mobile app
     
  7. milton

    milton Cool Member

    265
    14
    Mar 12, 2011
    Thanks.

    I did that and they found each other. Now how do I connect them to the internet (wirelessly)?
     
  8. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,804
    159
    Jun 20, 2007
    Colbert, WA
    Only the HR44 has wireless access. And if the CCK is plugged in, it won't connect via wireless. Unless your CCK is a WCCK.

    The other receivers receive their connection from the HR44 via coax.
     
  9. milton

    milton Cool Member

    265
    14
    Mar 12, 2011
    It is a wireless cinema connection kit.
     
  10. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,804
    159
    Jun 20, 2007
    Colbert, WA
    Then you go to the Network Setup on the HR44 and do it from there. I've not found it a very good system. I went back to hard-wired.
     
  11. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    Even though you have two routes to wireless internet for your Whole Home, I'd use wired unless it proves difficult. For me, best is to run an ethernet cable to the HR44, and then you should be as solid as possible. Good luck!
     
  12. peds48

    peds48 Genius. DBSTalk Club

    19,966
    1,055
    Jan 10, 2008
    NY
    You cannot use a CCK-W with an HR44 since it has is own wireless DECA built in
     
  13. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    If you have the ability to plug an Ethernet cable directly into the HR44, just do that. Then rerun the Network Setup on each receiver starting with the HR44.


    - Merg

    Sent from my iPad using DBSTalk mobile app
     
  14. milton

    milton Cool Member

    265
    14
    Mar 12, 2011
    Unfortunately, I am unable to connect an ethernet cable to the HR44.

    I still cannot get the internet to run to all receivers through the HR44. Specifically, the HR22 and HR21 receivers will not connect to the internet.
     
  15. inkahauts

    inkahauts Well-Known Member

    22,548
    1,088
    Nov 13, 2006
    Ok you have Internet up in the hr44 though right? I suggest restoring all defaults to network connections then retuning network setup on all by the genies.


    Sent from my iPhone using DBSTalk mobile app
     
  16. milton

    milton Cool Member

    265
    14
    Mar 12, 2011
    The internet does work on the HR44.
     
  17. milton

    milton Cool Member

    265
    14
    Mar 12, 2011
    As of now, it is totally screwed up.

    HR44 can access lists of all receivers and the internet. IP is 192.168.8.XXX
    HR21 can access lists from all except HR44 -- connected to the internet. IP is 192.168.8.XXX
    HR22(a) can access list from all except HR21 -- not connected to internet. IP is 169.254.XX
    HR22(b) can access list from all except HR21 -- not connected to internet. IP is 169.254.XX
    HR24(a) can access list from all except HR21-- not connected to internet. IP is 169.254.XX
    HR24(b) can access list from all except HR21 -- not connected to internet. IP is 169.254.XX
    C31 can access all
     
  18. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,804
    159
    Jun 20, 2007
    Colbert, WA
    As Peds mentioned above, tou don't use both a WCCK and the wireless on the HR44. I forgot about that since I don't have a CCK. So you aren't using both are you? And your other DVRs have a Deca on them right?

    Sent from my SCH-I535 using DBSTalk mobile app
     
  19. inkahauts

    inkahauts Well-Known Member

    22,548
    1,088
    Nov 13, 2006
    And you really need to reset all network defaults in the recievers after you changed your router. You didn't say if you did that.


    Sent from my iPhone using DBSTalk mobile app
     
  20. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Yup. Disconnect the CCK and run the wireless setup on the HR44. Then go to each receiver and reset Network Settings. Right now the last 4 receivers are not seeing your router so they are not getting a good IP address.


    - Merg

    Sent from my iPad using DBSTalk mobile app
     

Share This Page