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Genie HR44 Picture Quality

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DeweySat, Aug 15, 2013.

  1. Gary16

    Gary16 Mentor

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    Oct 8, 2006
    FWIW, I have an HR22 and an HR34 both in the same room feeding a high-end projector throwing a 16x9 picture that's over 8 feet wide. Both boxes look identical and both look excellent. Haven't seen the HR44 and don't think I'll be a candidate for one unless the 34 dies at some point.
     
  2. DeweySat

    DeweySat Legend

    192
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    Aug 31, 2008
    Arizona
    OK. I think the software update this morning did the trick. The colors are back, and everything looks normal. Thanks for all the suggestions.
     
  3. Datagg

    Datagg Legend

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    May 17, 2009
    Mesa, AZ
    Great news...
     
  4. Un tech

    Un tech New Member

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    Oct 17, 2013
    Mather Ca.
    I too have experienced poor picture quality with the genie HR 44. I also have two clients and all tvs show poorly. My genie is a HR 44-700 which is manufactured by a company called Pace while the HR44-200 is manufactured by Samsung and the HR 44-500 by Humax. I would be curious to know in which proportion these genies were distributed and if those who experienced poor video quality had the Pace receivers. My issue is inconsistency of quality. I get the settings tweaked just right for one channel only to have everything off kilter when I change the channel. Some channels waver between too light and too dark within the same show. It's ludicrous to have to change settings each time. Have spoke with many Diretv techs but none seem to know what I'm talking about. I have hooked back up my HR21 and picture becomes beautiful again. Any ideas? Before I get the standard questions, all cables and ports are the same ones used for the HR21 which runs flawlessly.
     
  5. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Dec 2, 2010
    Winters,...
    What tv(s) have you?
     
  6. Un tech

    Un tech New Member

    4
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    Oct 17, 2013
    Mather Ca.
    They are all samsungs. An older 40 inch which I can't remember the no. but the other two are newer. An LN55C630K, andUN65ES7500. Hope I can get some resolution. Don't want to give up the genie but being able to record more shows does no good if you have to watch them under these conditions. What is your genie no.?
     
  7. dennisj00

    dennisj00 Hall Of Fame

    9,688
    194
    Sep 27, 2007
    Lake Norman, NC
    I'd have to say with that combination of DVRs and TVs, something is wrong with your TVs.

    I've got 6 dvrs and used other clients on 3 TVs and they all look great!
     
  8. Un tech

    Un tech New Member

    4
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    Oct 17, 2013
    Mather Ca.
    My tv's were all great until the genie. I only have the genie and two clients hooked up. Just used the HR21as a test. Borrowed it from my son.
     
  9. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    I have a 44-200.

    I really doubt that the Genie and its clients are causing this; rather, a loose connection or some interference in the line.
     
  10. PK6301

    PK6301 Legend

    315
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    May 16, 2012
    Erie, PA
    I know this will anger some, but I have a statement.

    I am 50 yrs old, I remember when we had only a handfull of stations to choose from, If the President was on, you had him on EVERY SINGLE CHANNEL.

    I was the remote control, yes the TV's were 50 inches, but the tube (yes tube) was only 20, the rest was speaker and box and it took 2 very husky men to carry it out of the house because it weighed a good 100 lbs.

    Video games consisted of Pong [URL="http://gamester81.com/histo...gamester81.com/history-of-consoles-pong-1975/ You had rabbit ears on the TV to ...e.... Sent from my GT-P3113 using Tapatalk
     
  11. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    14,040
    94
    Jan 24, 2007
    I have an HR44-700 and I haven't noticed any PQ issues. I have three DVRs on the TV in the living room and I can't tell the difference switching between them. I put them on the same channel and just cycled throug the HDMI switch. They look identical to me, and pretty danged good at that.

    Based on what you posted it would seem there's something going on with the output from the receiver. Have you tried comparing the component to the HDMI out on the HR44?

    Mike
     
  12. Un tech

    Un tech New Member

    4
    0
    Oct 17, 2013
    Mather Ca.
    Not to try and top Legend but growing up, we had black and white tv. I am 60+ so I'm familiar with all he is saying. I get that people can be too critical. I don't believe I am. As my user name suggests I am not very technical. In fact my husband and myself are pretty much a cliche in that we depend on our son to help us with technical issues. We call him our IT guy. He's been unavailable to help with this. That being said, I joined this forum to see if anyone else has experienced these problems. You all sound so intelligent in this area that I was hoping to find a solution. Most say check connection and or receivers. Have done so but will double check. Thank you all for being so responsive. In a way it's good to know that the genie appears to be problem free, but now I'm back to square one.
     
  13. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    Was the test you did with the HR21 on the same coax cable from the dish

    Oh, darn, I just re-read your post. Other than cable connection into the Genie, or satellite strength low on some channels, I am out of ideas...
     
  14. BAF

    BAF New Member

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    Jul 16, 2008
    South...
    My HR44-500 puts a much brighter picture on my TV when output directly to the TV with component than through my AVR with HDMI; unless I am doing a direct comparison, I am pleased with both pictures. Perhaps I should switch my HDMI cables to satisfy my OCD tendencies. TV is Pioneer Pro-111FD, and AVR is Pioneer SC-27.

    I, too, am 60+ and we did not even HAVE a TV until I was 13. While I do, at times, long for Sky King, the Lone Ranger, and Ed Sullivan, I vastly prefer today's choices--programming and hardware!
     
  15. CCarncross

    CCarncross Hall Of Fame

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    Jul 19, 2005
    Jackson
    TV inputs dont have all the same settings...you actually have to calibrate each input. If you make settings for say HDMI1, they dont necessarily apply to HDMI2 or Component1....usually explains differences people see between different inputs on their tvs...to compare inputs you really need to set each picture setting on each input to be the same and even then they may not be exact.
     
  16. DeweySat

    DeweySat Legend

    192
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    Aug 31, 2008
    Arizona
    Have you checked your software version on the Genie? It should be at 0x744. We had picture quality problems until we got the update.
     
  17. gary218

    gary218 Cool Member

    14
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    Dec 17, 2006
    I have to say the same. I had Genie upgrade last week and I love the speed however the picture is sick! My blacks are suffering and I have one of the top rated plasma's the Samsung F8500 which is known to have great blacks and whites. The last firmware update I received was on Tuesday 8/5 and it was the day it was installed and is 0x870. I upgraded from the HR22 also as it was really slow, however the picture blows away the HR44! From the minute the installer turned this on, I noticed the menu was not black at all...very washed out kind of gray looking. Actually looks like there is saran wrap across my screen as it is not detailed at all. Just moved my HR24-500 to this tv and it is perfect! What is wrong with these HR44 as far as the blacks and colors go? Will it ever be corrected with just an update? Any advice on what to do as this is unaccepetable to me!
     
  18. DeweySat

    DeweySat Legend

    192
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    Aug 31, 2008
    Arizona
    I would have to say that there is something wrong with your Genie. Ours has an absolutely gorgeous picture with none of the problems you are having. The software on our HR44/500 is 0x8c2. I would call DirecTV.
     
  19. bpratt

    bpratt Godfather

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    Nov 24, 2005
    Salt Lake...
    I have all of my DVRs connected to a 4X4 HDMI switch so I can connect any DVR to any TV in the house. I use one of my HR21-700s to back up some important show that are also recorded on my HR44-500. The picture quality on the HR21 is identical to the picture quality on the HR44.

    Are you sure your HR44 is set to output at 1080i or p?
     
  20. gary218

    gary218 Cool Member

    14
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    Dec 17, 2006
    Yes it is. That's one of the first things I did was to set that correctly after the installer left. Is there any tricks on how to get the latest software upgrade? I am at 0x870 and see others are at 0x8c2.....thank you!
     

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