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Genie - HR44 - Wired Ethernet for Internet Access

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by neur, Aug 30, 2013.

  1. neur

    neur Cool Member

    31
    0
    Oct 29, 2008
    Yesterday I had a new Genie system installed with 2 client receivers and a main receiver HR44. The physical installation when just fine , the problem arose when neither the technician nor his supervisor nor technical support knew how to provision the system for a wired ethernet cable to the HR44. Finally I stumbled on the solution while they were trying to reset everything. Here are the instructions for using a Genie HR44 wired ethernet for internet access
    1)In your router setup turn off your router firewall
    2)In your router setup turn off web filtering
    3) VERY important make sure DHCP is enabled in your router
    3)THIS IS THE MOST IMPORTANT PART
    do NOT go into network setup in the Genie menu
    4) On your remote press ( - ) the minus key and it should say Swim connected, Internet connected....Thats it, its just that simple
    The network setting that you get to from the menu on the remote is just for a wireless setup.

    Why did Directv make it so difficult to do such an easy thing.....Plug in and go with a few adjustments to your router......Just saying...have a great day...Bigboy65 :grin:
     
  2. inkahauts

    inkahauts DIRECTV A-Team

    21,500
    954
    Nov 13, 2006
    Um yeah. Pug in the cable then go to settings menu, and select connect follow the on screen prompts. Unless you had your router blocking it that is easy.

    They actually tell installers not to hardware the genies as of yet, probably why they didn't know, even thoughts the same as any other hr2x.


    Sent from my iPad using DBSTalk
     
  3. Drucifer

    Drucifer New Member

    9,371
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    Feb 12, 2009
    NY Hudson...
    I don't know about its difficulty, But the reason wireless is pushed is because marketing thinks that make DirecTV equipment sound mo' modern.
     
  4. WestDC

    WestDC DIRECTV A-Team DBSTalk Club

    2,443
    105
    Feb 9, 2008
    Wireless is "pushed" Because Most Homes are not hard wired for internet- and most home "NEW" Routers are Wireless
     
    1 person likes this.
  5. HoTat2

    HoTat2 Hall Of Fame

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    Nov 16, 2005
    Los...
    I'm sort of surprised DIRECTV would try to do this at all;

    The techs. are not (at least usually) taught to use wired ethernet to the Genie, nor should going into the router and making those adjustments have been necessary even if they had.

    Just connect an "active" ethernet cable to the Genie and restart the receiver to turn off its internal CCK WiFi. Then run the network setup.

    Done.
     
  6. adamson

    adamson Godfather

    591
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    Nov 9, 2007
    Florida
    Whose instructions are these?

    You never turn off your firewall for anything.

    Use port range forwarding for "Network Services" example 27162-27163

    UPNP should be off. More risk if on.

    The whole networking aspect for the average user is not rocket science. Furthermore a lot of people here know how to set up their HR's for internet access already. BTW my firewall is on and it works.
     
  7. sweep49

    sweep49 Legend

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    Jul 15, 2008
    SW GA
    I don't understand why the router's firewall would need to be off. You are trying to access it locally, not from the outside world. I'd appreciate if someone could enlighten me.
     
  8. dennisj00

    dennisj00 Hall Of Fame

    9,673
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    Sep 27, 2007
    Lake Norman, NC
    I'm not sure whose 'instructions' those are, but NEVER turn off your router firewall. Be suspect of any information requiring you to do that.
     
  9. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
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    Jun 18, 2006
    Actually there is no need to use port forwarding for network services. That setting should be ignored.
     
  10. inkahauts

    inkahauts DIRECTV A-Team

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    Nov 13, 2006
    I know I have never had to turn off my firewall.


    Sent from my iPad using DBSTalk mobile app
     
  11. Getteau

    Getteau Icon

    859
    10
    Dec 19, 2007
    Houston
    I am running unsupported whole home over my ethernet network and all I had to do with my HR44 was to plug-in the ethernet cable before the guy powered it on the first time. It came up on wired and was able to see the rest of my DVR's.
     
  12. LiQiCE

    LiQiCE Mentor

    234
    8
    Feb 13, 2006
    Northern...
    If you guys go under Menu -> Settings & Help -> Settings -> Info & Test -> More System Info

    Scroll down to Network - what does it say under Ethernet?

    I have the Ethernet cable plugged in and connected to my network - and it was plugged in when my HR44-700 booted up but it says "Disabled" under the System Info.

    So it is using the DECA connection and it can see other receivers and also is getting an Internet connection from the CCK, but I was hoping to use Ethernet instead. I still need the CCK because it provides my HR2x's with Internet access.
     
  13. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    If you guys go under Menu -> Settings & Help -> Settings -> Info & Test -> More System Info

    Scroll down to Network - what does it say under Ethernet?

    I have the Ethernet cable plugged in and connected to my network - and it was plugged in when my HR44-700 booted up but it says "Disabled" under the System Info.

    So it is using the DECA connection and it can see other receivers and also is getting an Internet connection from the CCK, but I was hoping to use Ethernet instead. I still need the CCK because it provides my HR2x's with Internet access.


    If you are using a CCK, that will bridge your DECA cloud (receivers) to your home network. You do not need to run Ethernet to the HR44 then. If you run Ethernet to the HR44, it has a built-in bridge between the Ethernet port and its DECA so it can act as a CCK. In that case, you don't want to have the CCK hooked up. It's one or the other. Plugging Ethernet into the HR44 will allow your other receivers to see the Internet.

    If you want to use the HR44 as your CCK, disconnect the other CCK and then reboot the HR44. If should pick up that you have the Ethernet cable connected.


    - Merg

    Sent from my iPad using DBSTalk mobile app
     
  14. Lord Vader

    Lord Vader Supreme Member

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    Sep 20, 2004
    Galactic Empire
    Ditto

    What about using a BSF? Is that necessary when one is not using DECA, CCK, etc. at all, but instead has everything connected via ethernet?
     
  15. HoTat2

    HoTat2 Hall Of Fame

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    Los...
    Only if there are any pre-H/HR-24 model receivers on the SWiM network, and any SD receivers of course.

    Will require BSF filters at their satellite inputs.
     
  16. wingrider01

    wingrider01 Hall Of Fame

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    Sep 9, 2005
    If a tech told me to do that they would be escorted out of the house by my boot and then a call to Directv
     
  17. Lord Vader

    Lord Vader Supreme Member

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    Galactic Empire
    There are. There are some HR20s, an HR21, and an HR22.

    What about putting one BSF at the SWM16's out #2, from which the HR44's coax emanates?
     
  18. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    There are. There are some HR20s, an HR21, and an HR22.

    What about putting one BSF at the SWM16's out #2, from which the HR44's coax emanates?


    As answered in the other thread, yes, that will be fine.


    - Merg

    Sent from my iPad using DBSTalk mobile app
     
  19. Lord Vader

    Lord Vader Supreme Member

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    Sep 20, 2004
    Galactic Empire
    Answered there. Thanks.
     
  20. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Jan 10, 2008
    NY
    Question, Is a BSF directional?
     

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