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Genie Installation Problem

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by indianhead, Apr 11, 2014.

  1. indianhead

    indianhead New Member

    Aug 18, 2006
    I changed my old receivers to a Genie Hr44 and 2 minis.

    All went well except that I lost my landline phone service.

    A call to service resulted in a recommendation to disconnect the phone line from the Genie.

    This worked but it didn't address the problem of why the connection can't be made.

  2. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    Jan 10, 2008
    Make sure you are not connecting the phone line to the ethernet jack and if you have DSL, make sure to use a DSL filter or two

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