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Genie Issue - Erroneous (?) "Tuner Conflict"

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by TAnsley, Aug 2, 2013.

  1. Aug 2, 2013 #1 of 11
    TAnsley

    TAnsley AllStar

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    Sep 20, 2006
    Round Rock,...
    I have recently gotten an HR44...had it about a month or so.

    Several times over the last couple of weeks, I have gotten the "Tuner Conflict" pop-up asking if I should record XXX or cancel.

    The thing is, I look a the to do list and there is only 2 programs scheduled to record. I would think that with 5 tuners, I would almost NEVER see this pop-up again. I have no clients turned on, so I should have 3 available tuners and I should not be warned about needing my current active tuner.

    Thought? I could not find anything in this forum via search, so thought I would ask, but if there is a thread already on this, then I apologize :)
     
  2. Aug 2, 2013 #2 of 11
    dpeters11

    dpeters11 Hall Of Fame

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    What is your total tuner count? I'm assuming you don't have a SWM-16.
     
  3. Aug 2, 2013 #3 of 11
    Rob

    Rob Icon

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    Apr 22, 2002
    Do yo have "Genie Recommends." enabled?
     
  4. Aug 2, 2013 #4 of 11
    dpeters11

    dpeters11 Hall Of Fame

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    I turned it off a long time ago, but it is not supposed to interfere with recordings.
     
  5. Aug 2, 2013 #5 of 11
    NR4P

    NR4P Dad

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    Any chance you have an AM21? That has only 2 tuners.

    If not please tell us what SWM you have and all your equipment.
     
  6. Aug 9, 2013 #6 of 11
    TAnsley

    TAnsley AllStar

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    Round Rock,...
    I have a SWM-8.

    I have one HR44 and one C41 as well as one HR24. This is a total of 7 tuners.
     
  7. Aug 9, 2013 #7 of 11
    TAnsley

    TAnsley AllStar

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    Round Rock,...
    Not sure, BUT even if it is turned on, it should NOT notify me if that feature is currently recording something...it should just stop recording in deference to my CURRENT SPs and my current live tuner...why pester me because something is running in the background?
     
  8. Aug 9, 2013 #8 of 11
    TAnsley

    TAnsley AllStar

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    Round Rock,...
    No AM21
     
  9. Aug 9, 2013 #9 of 11
    peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    When you get the conflict screen it tells you what being watched and recording. what did it say?

    I would do a system "wide" reset. reset SWM LNB, Genie, clients and DVR
     
  10. TAnsley

    TAnsley AllStar

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    Sep 20, 2006
    Round Rock,...
    I will have to get a screen capture. Of course, I have to wait for it to happen again :).

    When I run tests, it shows all 5 tuners and shows them all active and good.
     
  11. GLJones

    GLJones AllStar

    125
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    Feb 12, 2008
    I had that happen once during the first day or two I had the HR44. Haven't seen it since (about 3 weeks).
     

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