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Genie Tuner Issue

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jsmuga, Mar 16, 2013.

  1. jsmuga

    jsmuga Godfather

    350
    0
    Jan 3, 2008
    New Hope, PA
    I just received an HR34-700 and installed it myself today. Everything appeared ok until I received an error code about not having enough tuners. I have 5 HRxx DVR's and one HR34-700 running from a SWM16. I should have one tuner not used correct? I called the protection plan support and they have scheduled an appointment to install a SWM32 which they said I need. Any thoughts on why I do not have enough tuners on my current setup.
     
  2. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,583
    369
    Sep 5, 2006
    Allen, TX
    VOS or another expert will correct me if I'm wrong, but I think you need to have 8 or less tuners on each output leg.
     
  3. jsmuga

    jsmuga Godfather

    350
    0
    Jan 3, 2008
    New Hope, PA
    Interesting I will check that.

    Thanks
     
  4. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    4 HR2x on one output & one HR2x + Genie on the other.
    [all eight being used]..... [2+5 being used]
     
  5. jsmuga

    jsmuga Godfather

    350
    0
    Jan 3, 2008
    New Hope, PA
    The Genie is on a leg with 3 other DVR's that is the issue.

    Thank you for the quick reply.
     
  6. lzhj9k

    lzhj9k Legend

    196
    1
    Mar 14, 2009
    Based on your provided receiver count... you should be Ok

    You have 15 tuners

    You need to make certain that you only have 8 tuners on each leg
    (Swm-1, Swm-2) of the Swm-16

    You could have 4 receivers on one leg (8 tuners) and another receiver and the HR-34 on the other leg (7 tuners)
     
  7. jsmuga

    jsmuga Godfather

    350
    0
    Jan 3, 2008
    New Hope, PA
    Thanks for the help........
     
  8. jsmuga

    jsmuga Godfather

    350
    0
    Jan 3, 2008
    New Hope, PA
    Thanks for the help.
     
  9. jsmuga

    jsmuga Godfather

    350
    0
    Jan 3, 2008
    New Hope, PA
    Works great now....
     

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