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GenieGo issues. Sees only 1 DVR

Discussion in 'DIRECTV Connected Home' started by gio12, Jan 4, 2014.

  1. gio12

    gio12 Icon

    885
    3
    Jul 31, 2006
    I can see shows on my HR34 but not my HR24. HR24 is networked and can see the playlist on the HR34.
    Tired a reboot via the Red Button already.

    Ideas?
     
  2. NR4P

    NR4P Dad

    6,269
    254
    Jan 15, 2007
    Sunny Florida
    Try a 30 sec red button reboot.

    If you still have issues, a drawing of your setup will help. GenieGO is a bit sensitive to how coax and eithernet connections and repeaters and swtiches are used.
     
  3. litzdog911

    litzdog911 DIRECTV A-Team DBSTalk Club

    12,171
    56
    Jun 23, 2004
    Mill Creek, WA
    Is that an HR24-500 model by chance? There seems to be an issue with this model being properly recognized by the GenieGo. Is the HR24 listed when you view the connected DVR's in the GenieGo client software?
     
  4. gio12

    gio12 Icon

    885
    3
    Jul 31, 2006
    Litz: yes it is. Reboot of the HR24 3x and it worked. Yes, the playlist was visible on the HR34 the whole time.


    Sent from my iPad using DBSTalk
     
  5. litzdog911

    litzdog911 DIRECTV A-Team DBSTalk Club

    12,171
    56
    Jun 23, 2004
    Mill Creek, WA
    Yeah, you might find that the HR24 comes and goes.
     
  6. gio12

    gio12 Icon

    885
    3
    Jul 31, 2006
    Lovely :sure:
     
  7. dennisj00

    dennisj00 Hall Of Fame

    9,673
    189
    Sep 27, 2007
    Lake Norman, NC
    While I've had problems with GG and the HR24-500, it was always included in the playlist. Just wouldn't transcode or stream.

    Never any problem with MRV from / to any other boxes. GG is currently working with it.
     
  8. mskreis

    mskreis Cool Member

    24
    0
    Sep 21, 2007
    Same for me as well. I can always see the playlist on my 24-500 but simply can't stream from it.


    Sent from my iPad using DBSTalk
     

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