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GenieGo Live Streaming Question

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by hookemfins, Sep 28, 2013.

  1. hookemfins

    hookemfins DIRECTV A-Team

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    I have been attempting to watch a couple of live games, NCAA FF or NASCAR. I started both from the beginning of the buffer but it won't allow me to fast forward to live of either. To me streaming live means live events as they happen, or close to it. My main reason for getting GenieGo was for the purpose of streaming and watching live sporting events when I am not near a TV. Did miss understand this?

    Hope not. Tomorrow where I'm eating lunch will have all football and won't change a TV to NASCAR. While I love the NFL, I'd like to also watch the race. From the newly installed HR44-700 I frequently get "your HD DVR is currently busy and cannot support streaming....(HTTP/408).
     
  2. trh

    trh This Space for Sale

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    The GenieGo can't stream live shows. It only streams shows that have been recorded to one of your DVRs at home. I don't think I've seen it advertised/listed as streaming live shows.

    But you can start watching right after it starts recording. There is going to be a slight delay, but if you're at a place without NASCAR being broadcast, how are you going to know what the delay is? And does it matter?
     
  3. hookemfins

    hookemfins DIRECTV A-Team

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    It's advertised as GenieGo Stream LIVE Shows Instantly so I would assume you could start the recording and fast forward your way to end of what has been recorded to that point.

    I'll know because I will have been watching to that point. The streaming starts from the beginning of the buffer. Unless there was a setup issue, when it starts I am forced to watch from the beginning with only being able to pause.

    I told the CSR my intent and was led down the garden path.
     
  4. trh

    trh This Space for Sale

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    Link please.
     
  5. hookemfins

    hookemfins DIRECTV A-Team

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    http://support.directv.com/app/answers/detail/a_id/4009/~/geniego™-quick-tip%3Astream-shows-instantly

    No matter what, I'd be happy if I could use full FF, RW or 30 sec replay with the instant download like on a completed recording.

    If it's impossible then I'll return the GenieGo and chalk it up to a misunderstanding.

    Sorry if I seem cranky about this but I'm also having problems with the HR44. The DVR freezes to the point where I cannot use the remote at all. I can watch whichever channel is on but that's all. Rebooting is the only fix. So between that and this misunderstanding with GenieGo......
     
  6. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    Colbert, WA
    Something isn't working right with your HR44 then. Maybe you could start a new thread posting your setup and problems. You cold also do it in the "Ask VOS" thread. He usually sorts everyone's issues out.
     
  7. trh

    trh This Space for Sale

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    Thanks for that link. I had not seen 'live' anywhere before.

    Sounds like a Slingbox device might be better for your needs.
     
  8. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    NY
    You are correct, there is no trick play when streaming, only when playing back a show that has been downloaded to your device

    on another note, on the link you posted, it does not say "GenieGo Stream LIVE Shows Instantly" but rather "Set your HD DVR to record a LIVE movie or a show."
     
  9. trh

    trh This Space for Sale

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    Step 1 says that, but the title/subtitle of the page says that. See screen capture attached.
     

    Attached Files:

  10. hookemfins

    hookemfins DIRECTV A-Team

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    But when the title (or sub title) says "GenieGO™ Quick Tip: Stream LIVE Shows Instantly" makes it extremely misleading. I think it borders on false advertising.
     
  11. tpm1999

    tpm1999 Legend

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    That is some very deceptive language. Their marketing department should change that ASAP.
     
  12. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    That's what marketing departments do, and sometimes it gets ugly.

    But to be clear on what is and isn't: You cannot FF or RW on a show that is being streamed, and IIRC, if you lose connection and go back to the program you were streaming, you'll start at the beginning. Not cool, but that's the way it is.
     
  13. dennisj00

    dennisj00 Hall Of Fame

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    For an extended program, I'll often set a manual recording for each hour . . and as soon as it shows up in the playlist (usually 3-4 minutes), I can start watching it OOH and still be only a few minutes behind live.
     
  14. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Nice kludge!
     
  15. trh

    trh This Space for Sale

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    Is there a difference between streaming on your home network and OOH? I can use the slider when streaming at home.
     
  16. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Apparently there is! I've streamed at home only long enough to see I can do it. Tried OoH long enough to find I couldn't FF on the streaming. Thanks for the correction!
     
  17. hookemfins

    hookemfins DIRECTV A-Team

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    I can't FF at home and I have not had the chance try OoH yet. But the tech screwed something up in the system. I have no ability to stream from HR44.
     
  18. trh

    trh This Space for Sale

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    Wasn't a correction. We use the Watch Now frequently (wife sets her iPad up on the kitchen counter sometimes when cooking). So I'm familiar with that. Haven't used the OOH really except the first day I set it up. Most of the hotels I end up staying in have crappy WiFi. (I have my own HotSpot, but that is the company's and I'd rather not rack up data so I can watch my TV.).
     
  19. Wyannuzzi

    Wyannuzzi Cool Member

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    Shavertown PA
    One daughter has MacBook Pro, other daughter has windows 7. Both are having the following issue trying to do OOH streaming.

    1/3 of time no issues can stream fine
    1/3 of time streaming starts and after a while gets optimizing for video quality and app shuts down after a few minutes
    1/3 of time goes right to optimizing for video quality and app shuts down after a few minutes

    Any ideas? D* support believes it is a device issue not a geniego issue.
     
  20. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    My guess it's an upstreaming problem..... What's your upload speed?
     

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