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GenieGO Remote Streaming

Discussion in 'DIRECTV Connected Home' started by Scott Kocourek, Jun 25, 2013.

  1. Jul 4, 2013 #181 of 360
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    The "nada" is no playlist. Keeps wanting to look for nomad over again.
     
  2. Jul 4, 2013 #182 of 360
    nuspieds

    nuspieds Legend

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    I've owned a Slingbox for quite some time and when they first introduced the Nomad, I was skeptical. I enjoyed having full access to my TV as if I were at home and it was great. For the most part, it worked great because I had high-speed internet service at home and where I was staying, so seldom did I run into picture quality and streaming issues.

    But then I started to do lots more travelling and I was staying at hotels that either didn't have high-speed internet, or they only had WiFi, or even if they did have high-speed, it was unreliable. This was especially the case when I was at airport lounges.

    So that's when I started to use my Hauppauge HD PVR to record some of my content into MPEGs I can then load on my PC to watch. That setup worked for a bit, until it obviously became frustrating to have to be at home and babysit the recordings. Definitely not ideal and that's when thoughts about the Nomad came back to me.

    I went back to DirecTV.com and read up on it and realized that the GenieGO was definitely for me! No more babysitting and it can auto-prepare my content, so that all I need to do is just download when I connect. Most importantly, no internet connection required! :) Although the Slingbox still has its place (e.g., I can stream whatever I can watch at home: NFLST, PPV, VOD, etc.), without a doubt the GenieGO is the better device for watching your content while you're on the go, since you are not at all dependent on an internet connection.
     
    1 person likes this.
  3. Jul 4, 2013 #183 of 360
    Steve

    Steve Well-Known Member

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    You can try putting the GenieGo device IP in your router's DMZ. Then turn off wifi on your iPhone, fire up the Genie client and see if you can see the DVR playlist while connected 3G. If that works, you know the issue is with the port forwarding set-up.
     
  4. Jul 5, 2013 #184 of 360
    dconfer

    dconfer Legend

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    Nov 18, 2005
    Will the windows version run on a windows rt tablet?
     
  5. Jul 5, 2013 #185 of 360
    rmonio

    rmonio Cool Member

    50
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    Apr 19, 2006
    So far so good after enabling my OOH access. All seems to work fine. I suspect the only issue I might see is if DHCP has to reallocate a new ip address for Genie due to power failure. Otherwise it works nice. Wow.

    I would like to see a native iPad and Win8 app as well. I've had my Nomad since they first came out and I'm happy that DirecTV has continued to work and improve it.

    -Bob
     
  6. Jul 5, 2013 #186 of 360
    la_nole

    la_nole New Member

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    Jul 4, 2013
    Update: I changed the port numbers to 8082 and 8083 and I still have the same issues. I am still getting the message " Your HD DVR is currently busy and cannot support streaming. Please try again" when I try to watch recordings from the HR44. It's frustrating. It's busy doing what?
     
  7. Jul 5, 2013 #187 of 360
    dsexton

    dsexton Mentor

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    May 2, 2007
    That is strange. I have mine forwarded to the ASUS router, not the WAN address.
     
  8. Jul 5, 2013 #188 of 360
    NR4P

    NR4P Dad

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    Sunny Florida
    Agreed. But thats the only way mine worked.
     
  9. Jul 5, 2013 #189 of 360
    nuspieds

    nuspieds Legend

    236
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    Aug 9, 2008
    Windows RT is a completely different Operating System than Windows. Programs have to be specifically written for each.
     
  10. Jul 5, 2013 #190 of 360
    la_nole

    la_nole New Member

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    Jul 4, 2013
    All,
    Since I am not getting the GenieGo experience yet, can somebody that is enjoying the experience please answer the following questions so I have an understanding of what I am missing?

    1. When I am away from home, do I need to be connected to a wi-fi network to view contents in my DVR? Or is 3G in an iOS device sufficient?

    2. Do you experience any "freezing" of video, whether inside your home network, or OOH?

    3. Does anybody get the DVR busy message?

    Thanks a bunch!
     
  11. Jul 5, 2013 #191 of 360
    BruceS

    BruceS Icon

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    Sep 23, 2006
    Albany, NY
    The only computers I still use regularly are my macs.

    Since OOH is not currently available on the Nomad software for macs, has anyone tried installing the Windows version of the software on windows running under Parallels and gotten it to work?
     
  12. Jul 6, 2013 #192 of 360
    The Merg

    The Merg 1*

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    Northern VA
    If you have DHCP Reservations set up correctly on your router, it is usually done via MAC address. That way it does not matter what the IP address lease-renewal of the GenieGo is as the ports will be forwarded to whatever IP address the GenieGo is being assigned.

    - Merg
     
  13. Jul 6, 2013 #193 of 360
    The Merg

    The Merg 1*

    10,289
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    Jun 24, 2007
    Northern VA
    1. Streaming will only be available on Wifi. It will not let you stream over 3G.

    2. I've had some "freezing" of video during OOH, but usually due to the wifi network that I am on.

    3. I haven't had it yet.

    - Merg
     
  14. Jul 6, 2013 #194 of 360
    davemayo

    davemayo Hall Of Fame

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    Nov 17, 2005
    The GenieGO OOH streaming is a mess. I have 3 DVRs. The iPhone app always shows all three of my DVRs in the DVR list. Sometimes it shows recordings from all 3 DVRs in the list. Sometimes 2 of the 3. Sometimes 1 of the three. I have no problem streaming the shows that actually appear in the list. The problem is that the GenieGo doesn't show all the available recordings from all 3 DVRs. I've tried resetting the GenieGo and each of the DVRs. Totally sporadic and fairly useless. On my iPad, it never shows any recordings from my family room DVR even though that DVR is listed (and enabled) in the list of DVRs.
     
    1 person likes this.
  15. Jul 6, 2013 #195 of 360
    Steve

    Steve Well-Known Member

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    Is one or more of your DVRs an HR24-500? If so, it may be related to this.
     
  16. Jul 6, 2013 #196 of 360
    davemayo

    davemayo Hall Of Fame

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    Nope. I have two HR24-100s and an HR20-100. The troublemaker is one of the HR24-100s. The other HR24-100 shows up fine.
     
  17. Jul 6, 2013 #197 of 360
    peds48

    peds48 Genius. DBSTalk Club

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    Yes. I am using Parallels (latest version) running Windows 8, ugh
     
  18. Jul 9, 2013 #198 of 360
    Rtm

    Rtm Godfather

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    Oct 18, 2011
    I've contacted directv about this multiple times since last year how shows randomly disappear from the Nomad/GenieGo 2 HR22-100s and a HR24-100.

    http://www.dbstalk.com/topic/203899-am-i-the-only-one-with-these-nomad-issues/

    I posted screenshots or error messages I still am receiving today.
     
  19. Jul 9, 2013 #199 of 360
    brako

    brako Cool Member

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    Nov 7, 2007
    I struggled for a couple of days trying to get GenieGo working with out of home (ooh) access. I had no problem with port forwarding, the clients on my local network worked fine and reported that my configuration was good for OOH, yet I could not access the device from my remote network using my Windows desktop PC at the remote location. The GenieGo client would prompt me to log in (email address and password) and then report that it could not find the GenieGo device. Next, I was give the option to search for the GenieGo device by serial number but still no success.

    Next, I tried installing the GenieGo client on a Windows laptop while at the remote location and experienced the same results. Could not find the GenieGo device.

    Finally, I took the laptop into my home network, it connected and worked fine. Returned to my remote network and it connected and worked fine.

    In my trials, it appears that the GenieGo client must first establish a connection to the GenieGo device over your home LAN before the client will successfully connect Out Of Home (ooh).

    Can anyone confirm or deny these results?

    If confirmed, is anyone aware of a "work around" that would allow you to remotely install and connect a desktop PC? It's a bit inconvenient to carry a desktop pc from a remote location to your home to do the initial installation and connection of the client to the GenieGo device so that you can carry it back and use the OOH features of the product.

    Love the product and totally agree with the comment about integrating GenieGo into the DTV Ipad application.

    Bill
     
  20. Jul 9, 2013 #200 of 360
    la_nole

    la_nole New Member

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    Jul 4, 2013
    Thanks. My last attempt before I call support back, will be the following: Since I suspect something is going on with the Genie HR44, I will take it offline, and connect the HR24 to the wireless network by itself. Then I will go through the installation process with the GenieGo and see if everything works OK. I really do want for the GenieGo to work for me as I have been looking forward to this device for a while now.
     

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