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GenieGo software update

Discussion in 'DIRECTV Connected Home' started by willardcpa, Dec 11, 2013.

  1. willardcpa

    willardcpa Legend

    168
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    Jun 5, 2007
    Eugene, OR
    Opened GenieGo this evening and it downloaded a software update. You may want to do this now, so you won't have to wait for the install process when you are anxious to use it.
     
  2. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    Jun 20, 2007
    Colbert, WA
    Thanks for the update!
     
  3. trh

    trh This Space for Sale

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    Nov 2, 2007
    NE FL
    Or you may want to wait. Mine installed last night and today, my HR44-700 or recordings on the HR44 aren't visible by my GenieGo.

    I have been using my GenieGo almost daily and have not had this problem in the past.
     
  4. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,787
    159
    Jun 20, 2007
    Colbert, WA
    All my devices are working fine after the update. I also have an HR44-700. Strange....
     
  5. gpg

    gpg DIRECTV A-Team DBSTalk Club

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    Aug 19, 2006
    Long Island
    What's the version number of the new update? Never mind, I've got it.
     
  6. trh

    trh This Space for Sale

    5,262
    219
    Nov 2, 2007
    NE FL
    It took several resets of the GenieGo and one menu reset of the HR44, but the HR44 is now visible again.

    The 44 was always visible to our four other DVRs and one client, but not on any of the GenieGo devices. First time we've had this issue.

    I also have to be careful of updates because my first generation iPad is only using iOS 5 and at some point, an update is going to require iOS 6 (or higher).
     
  7. Steve

    Steve DIRECTV A-Team

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    Aug 22, 2006
    Lower...
    Just checked, and my GG device is still on 1.6P14-77861S.
     
  8. gpg

    gpg DIRECTV A-Team DBSTalk Club

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    Aug 19, 2006
    Long Island
    The update is for the PC player.
     
  9. Steve

    Steve DIRECTV A-Team

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    Aug 22, 2006
    Lower...
    Gotcha. If it's 2.0.0.44, no issues here. I can see all three of my HR playlists: 24-100, 24-200 and 44-700.
     
  10. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,787
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    Jun 20, 2007
    Colbert, WA
    Well I may have spoken too soon! When I opened my PC app, I got a message that it needed to update and off it went. And all worked fine. I opened the app on my Galaxy S3 and didn't get a pop up or anything. I tried to go into the menu of the app and see if there was an update link or anything. I didn't find anything, so I looked at my content and it was all showing. It also had Chicago Fire waiting to prepare. But this morning, Chicago Fire is still waiting to prepare. So I must have to delete the Android App and reload it to get the updated one?

    Anyone have other ideas?

    Thanks!
     
  11. Steve

    Steve DIRECTV A-Team

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    No Android devices here, ATM, but what happens if you just click "install" on the 12/10 release of the app from here? Won't that overwrite the installed app on your S3, if it's older?
     
  12. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,787
    159
    Jun 20, 2007
    Colbert, WA
    When I click on it, I don't get the install option. Just open or uninstall. It intuitively knows I already have the app. I just thought there might be an upgrade option.

    Sent from my SCH-I535 using DBSTalk mobile app

    Update: Even though I am at work, and not on my home network, I deleted the episode that showed "preparing" and then chose it again. It is now, actually preparing. I'll keep monitoring it. Thanks for your help Steve!

    Shannon
     
  13. dazed&confuzed

    dazed&confuzed AllStar

    118
    4
    Mar 10, 2008
    On my Galaxy S2 it didn't show update either, I had to go to the play store and then it showed "Update"
     
  14. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,787
    159
    Jun 20, 2007
    Colbert, WA
    Weird. I tired that first and it didn't show update. But it appears to be working for now. If it doesn't actually download tonight, I'll delete and reinstall the app. Thanks for telling me.

    Update 12/13/13: The program actually downloaded last night. I also managed to find some apps section on my phone that showed that the Genie Go app did update on its own at some point. That must be why it did not allow me to have the choice of "Update" in the play store.

    Thanks everyone!
     

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