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Get additional $240 off as new DirecTV customer (No referral requests)

Discussion in 'DIRECTV General Discussion' started by jacmyoung, Jan 15, 2008.

  1. ewto16

    ewto16 Legend

    131
    0
    Jul 8, 2008
    I had to call and complain 4 times to get the shipping charge taken off my account. I think the shipping charge actually goes to the commission for the agent you talked to for completing the sale. That is why the shipping is free over the web, but not if you call in.

    Only reason I kept complaining was because I was told they would give me a credit when I ordered it originally. I pointed out that I could get free shipping online and that they weren't actually shipping me anything, since the tech is bringing it all with him.

    Finally spoke to a supervisor who was able to give me a $20 credit, though he didn't seem happy to do so.
     
  2. hdwannabee

    hdwannabee Cool Member

    26
    0
    Jul 15, 2008
    Here is what I was able to get (7/31/08):

    CSR - Alfonso

    AAA deal - $10 off for 2 years
    Sunday Ticket - $75 per month for 4 months with premier package for free
    Superfan - $100 - Could not get it for free :(
    Referral - $50 discount
    Autopay discount - $20 (I think)
    Free 1 month game lounge (do I need to cancel this or does it just stop after 1 month?)
    HDDVR - Free
    HDDVR - $99
    HD Receiver - $99
    DVR - $99
    2 regular receivers - free
    I got HD and DVR service free for 4 months.
    I signed up for the service plan for $6 per month
    free installation
    free shipping and handling
    Installation - 8/4/08

    Forgot about the showtime for free for 12 months at first. CSR gave my my account number and order number. Then I reminded him about the showtime - he sounded frustrated, and said that he would have to delete the account and start over. I think he was hoping I would tell him nevermind. But I wanted the free showtime, so he had to re-do it.

    Also, I wanted to sign up for service on 7 TVs. The CSR would not do it and said that I could only sign up for service on 6 TVs. He said that after my account is activated, I could call up and order another receiver and activate the 7th TV. Is this correct? Or should I call back and speak to someone else about getting the 7th TV hooked up when everything is installed?
     
  3. jyafink

    jyafink AllStar

    90
    0
    Jul 7, 2008
    Much better experience today. I got the following:

    1 Free HD-DVR
    3 free standard receivers
    $50 for using American Express
    $50 for a referral
    $64.99 for 4 months for the current Sunday Ticket/Premier deal (instead of the stated $74.99)
    1 year free showtime
    Go Green discount
    4 months for remaining Nascar season
    1 month free game lounge.
    Free shipping & handling, install, slimline dish, etc…
    4 months free HD-DVR fee

    The one thing she insisted was that absolutely no new customer will get superfan for free under the current offer. She said new customers were getting it free during the last offer if they signed up for the 81.99 Premier deal for four months along with the regular $299 Sunday Ticket fee (or whatever it was), because even with them throwing in superfan the customer was still not getting nearly as good of a deal as the current offer. As far as websites offering superfan free through 7/31, she said that is not from DirecTV themselves and she can guarantee that the customer would be paying that $100 fee to whoever offered it in some other way and would not be getting nearly what I got. Since I no longer care about wheeling and dealing, I'll trust her on that one.

    Anyway, the unscientific secrets from my experience are 1.) avoid the night CSRs – either it was a coincidence or they are really nasty to deal with (thanks ewto16 for that), and 2.) ask every little stupid question you can think of to keep them on the line. My entire call was 1 hr. 15 min. and it took a while before she started adding things such as the reduced $64.99 and some of the other stuff. Maybe they figure after spending so much time with you they better do something to get you to sign up! It's also true what other posters say about persistence. If they knock you down don't give up and keep calling for more until you get someone nice to deal with.
     
  4. Aug 1, 2008 #424 of 630
    ewto16

    ewto16 Legend

    131
    0
    Jul 8, 2008
    I got someone who was sort of a pain in the butt when I called back yesterday morning to get my S&H refunded. She refused to add the showtime for a year and refused to refund the S&H. I finally asked to speak to her supervisior and complained to him enough to get it refunded. Couldn't get the free Showtime no matter what I tried. Still, the day people are infinitly nicer than the night people.

    That CSR can say what she wants about SuperFan, but the link I had went right to the DirecTV website. It listed it as being free until 7/31/08, so it is a moot point now. The CSRs I talked to didn't want to do it at first but after giving them the link and getting it referred to a manager, I got it added

    My theory (and it is just a total guess) is that the CSRs get a commision when they get people signed up and it is a % of the total order. So that is why some CSRs refuse to give you anything. Others give you what you want to make a sale and get something versus getting nothing. The first time I called, I had a CSR tell me I could only get this deal right now and if I didn't take it, I wouldn't be able to get it again. I immediately laughed and told him I would call back some other time or not get DirecTV.
     
  5. Aug 1, 2008 #425 of 630
    blu3flam3

    blu3flam3 New Member

    2
    0
    Jul 23, 2008
    can someone PM a referral number please :D
     
  6. Aug 1, 2008 #426 of 630
    feeth

    feeth Legend

    125
    0
    Jul 23, 2006
    PM sent.
     
  7. Aug 1, 2008 #427 of 630
    blu3flam3

    blu3flam3 New Member

    2
    0
    Jul 23, 2008
    My Deal :

    HD DVR
    HD Receiver
    1 Year Showtime Free
    10$ Off (dont remember the reason :) ) 4 months
    10$ Off (AAA) for 24 Months
    10$ Off (Refferal) 5 Months
    18$ Off (Current Promo) 12 Months
    HD Access (Included) 24 Months
    DVR Service (Included) 24 Months

    Extras i have to pay

    $5.99 P.P
    $4.99 Additional Receiver

    Good deal or Bad ?

    installation date is Aug 30th lol
    since its when i move to my new apt
     
  8. Aug 1, 2008 #428 of 630
    cdvorak

    cdvorak Cool Member

    16
    0
    Jun 19, 2007
    pleae send referral number
    thanks
     
  9. Aug 1, 2008 #429 of 630
    Stewpidity

    Stewpidity Godfather

    292
    0
    Jan 25, 2008
    PM sent....
     
  10. Aug 2, 2008 #430 of 630
    Mainea

    Mainea Cool Member

    26
    0
    Aug 22, 2007
    Anyone have a referal code?
     
  11. Aug 3, 2008 #431 of 630
    Watt

    Watt New Member

    2
    0
    Aug 2, 2008
    Another rookie looking for a referral... Thanks in advance.
     
  12. Aug 3, 2008 #432 of 630
    Spork

    Spork Mentor

    34
    0
    Mar 31, 2008
    PM sent.

    Welcome to DirecTV; you should be a happy camper! I took the plunge because of this thread and am very happy with how everything worked out.
     
  13. Aug 3, 2008 #433 of 630
    Mainea

    Mainea Cool Member

    26
    0
    Aug 22, 2007
    This is what I got today signing up for the Sunday Ticket/Premier promotion. Not as good as I have seen others get, but I am happy with it. One thing of interest is I had asked for a free HD Rec. and he said no they would have to charge me 99. So I ordered a regular rec. and HDDVR. But, it looks below if that put me in for the HD rec anyways.



    Service Protection Plan 1 Free
    DIRECTV DVR Service_R15 (Rolls to offer 005 on month 5) 1 Free
    PREMIER Free 4 Months Free P2244/71 1 Free
    HD Access_Tier 1 P000006376000000001 1 Free
    Standard Professional Install 1 Free
    DIRECTV 5-LNB Multi-Satellite Dish 1 Free
    DIRECTV HD DVR (Expanded HD Prog. Capable) 1 Free
    DIRECTV HD Rec. (Expanded HD Prog. Capable) 1 Free
    CashBack_DummyName_30607 1 Free
     
  14. Aug 3, 2008 #434 of 630
    JosieFB

    JosieFB Cool Member

    15
    0
    Oct 3, 2007
    Thanks for this thread. It helped me maximize my savings. If you are considering signing up with AAA, get a friend to refer you, and they'll get $25 off on their next bill. Here's the link for TN, GA, FL and PR:
    aaasouth.com/ReferAFriend.asp. Sorry - I can't post URLs yet.

    Here's the deal DirecTV gave me today - the same as everyone else seems to be getting.

    Plus HDDVR Package
    HDDVR $99
    HD Receiver Free (supposedly because it was through AAA)
    AAA discount - $10 for 24 months
    Referral discount - $10 for 5 months
    Offer discount - $18 for 12 months
    Free Showtime for 6 months
    Sign up online for paperless bill - $20 credit

    I really wanted STARZ, but they would only offer Showtime for 6 months free, so I'll try it out before I add on STARZ. The final deal actually came out cheaper than I had priced online because online added an extra $9.99 a month when I added the extra HD receiver, but over the phone both HD & DVD access were included in the price.

    My CSR, Curtis told me the Sports Pack was $12 even though Online said $11. He couldn't give me a reason why the prices were different--even after he put me on hold to try to find out. He wouldn't budge on the price, but looking at the final price he quoted me, it looks like I'm getting it for $11.

    We didn't even discuss locals. Locals are available in my area. Did I need to do anything special to be set up for them? I also realized after I hung up that I neglected to include the HD Extra Package. It looks like I can do that online and get 3 months free, so I'll wait and do that after my install.

    I figure I'm not going to have a standard install. My house is on a slab and the rooms with the TVs are on opposites sides of the house. I definitely don't want wires running around the outside of the house!

    Here's the confirmation:

    PLUS HD DVR P000006364000000001
    Standard Professional Install
    DIRECTV 5-LNB Multi-Satellite Dish
    DIRECTV HD DVR (Expanded HD Prog. Capable)
    DIRECTV HD Rec. (Expanded HD Prog. Capable)
    DVR Service
    $0 Delivery & Handling
    SPORTS Pack
    B6291/020
    6 Months Free Showtime
     
  15. Aug 3, 2008 #435 of 630
    cooldude919

    cooldude919 AllStar

    92
    0
    Sep 21, 2006
    If they have to fish cable in a wall then it is extra. I have a split foyer type home and the cable was ran outside along the siding from the start. I had thought of fishing through the walls but it was going to be a pain because i would have to go through the main floor "floor" and then the ceiling to get up into the attic. I just made it look neat and it looks ok outside. If i where you i would do as you are suggesting and stay inside. If its all on one level then you would just have to go through the ceiling and not 2 floors. Depending on your skills or who you know this could be done before hand to make sure it is done to your specifications.
     
  16. Aug 4, 2008 #436 of 630
    georgebeckley

    georgebeckley New Member

    4
    0
    Aug 3, 2008
    Anyone care to send a referral code to a newbie? Thanks.
     
  17. Aug 4, 2008 #437 of 630
    bigwad

    bigwad Godfather

    382
    0
    Oct 19, 2006
    PM sent
     
  18. Aug 4, 2008 #438 of 630
    matt4876

    matt4876 New Member

    3
    0
    Aug 4, 2008
    Can someone help a newbie out with a referral code? Going to make the jump today, goodbye charter cable!
     
  19. Aug 4, 2008 #439 of 630
    cooldude919

    cooldude919 AllStar

    92
    0
    Sep 21, 2006
    PM Sent
     
  20. Aug 4, 2008 #440 of 630
    hoopsrgreat

    hoopsrgreat Legend

    114
    0
    Sep 4, 2006
    Whats the referral code used for that everyone keeps asking for??

    i am going to be getting my father signed up this week, so if the code saves him some money, I could use it as well.

    Just need to know how to use it and for what?

    Thanks
     

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