Been having problems with my Genie DVR, have had prior serive call, still having issues with pixulation, been escalated up to a case manager, scheduled a second service call for this coming weekend. After talking with case manager, his opinion is good chance the issue is the processer and will end up with a new DVR, will see for certain when tech gets here. So what my question is, if I get a new DVR, is there any way to copy all existing programs and recording list, setting, etc to a flash drive or something so not all lost then download back to new one. I asked DTV this question was told no due to copyright issues, but am wondering if there's a back door method, but they can't or won't tell me how to do it??