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Give DTV a Final Report Card

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by ISWIZ, Nov 7, 2006.

After one year, what do you think of the R15?

  1. A - Above average, the best electronic purchase I’ve made.

    0 vote(s)
    0.0%
  2. B – Besides an occasional hiccup, it does a great job.

    4 vote(s)
    4.3%
  3. C - Could be improved, has many minor difficulties

    22 vote(s)
    23.7%
  4. D – Does not impress me, still too many problems not being addressed.

    38 vote(s)
    40.9%
  5. E - Even after a year, with all the updates it still is far from reliable.

    21 vote(s)
    22.6%
  6. F – Fails to meet my expectations for a DVR, I would not purchase another from DTV.

    8 vote(s)
    8.6%
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  1. Radio Enginerd

    Radio Enginerd New Member

    2,913
    2
    Oct 5, 2006
    Your comment about Maine is HYSTERICAL!

    However with the username "Miss Tivo" I'm not sure all will agree with you about "the poor user interface". :)
     
  2. Bobman

    Bobman Hall Of Fame

    1,528
    0
    Jan 3, 2006

    I personally like the UI much more than the TiVos cartoonish one and happily replaced both my DirecTiVos with R-15's. I have had my share of R-15 problems dont get me wrong, just UI and some other things you said are personal preferences.
     
  3. Bobman

    Bobman Hall Of Fame

    1,528
    0
    Jan 3, 2006
    I almost forgot I would give it a C+ or a B- for how it has worked for me so far. I know many have not been using the R-15 since the beginning but those that have know it has come a long way since then. Sure, it still needs some work but what problems your having now are nothing compared to 9-10+ months ago.

    I feel that lack of a feature or wanting the R-15 to do something that it was never designed or sold as doing should not be included in this grading as people want all kinds of things it will never have.

    Lets base this grading on what features it has and how its working with these features.
     
  4. Larry Daughtrey

    Larry Daughtrey AllStar

    79
    0
    Feb 14, 2006
    Bobman says "but what problems your having now are nothing compared to 9-10+ months ago."
    I personally totally disagree with this statement. That might be Bobman's experience, but it certainly isnt mine. I've had 2 R15's from the beginning and since the F1 update it actually performs worse than when I bought them. I think F1 is a disaster and wish I could roll back the update.
     
  5. BattleScott

    BattleScott Hall Of Fame

    2,353
    7
    Aug 28, 2006
    Everyone should base their grade on what is the most important thing to them.
    If having lots of features or having features work 'exactly' the way you want is the most important thing to you, then that's what you should base your grade on.
    If it's ease of use or UI look and feel, then use that.

    For me, whether or not a feature or menu works the way I think it should or looks the way I like is not that important as long as the functions can be achieved.
    What I based my C (really C-) on is the basic performance of the device. There is nothing new about any of the technology used in the R15, yet it lacks the basic reliability that is a given in today's consumer electronics market. Even if the R15 had been released in it's current state, it would still be a below average device.

    Unfortunately for us, unlike the open market, there is no competition to drive the performance of the R15. There is basically no alternative for this device (aside from the shrinking TiVo device pool), so there is no real consequence to DirecTV for it's substandard performance.

    :soapbox:
     
  6. cabanaboy1977

    cabanaboy1977 Hall Of Fame

    2,473
    0
    Nov 16, 2005
    I gave it a C. I'm still waiting to C what the R15 is or isn't going to do. What's sad is that I think I've given it a C every time. If I was a teacher I would have to say that the R15 is improving but still doing C work. I don't feel the R15 is apply it's self as much as it can and at times likes to goof off and mess around. It has alot of potenial and needs to start using it.

    I still think this is a bad time to vote or poll on the R15. As this poll can't really reflect on what this newest upgrade has or hasn't done to add/subtract from R15.
     
  7. walters

    walters Hall Of Fame

    1,222
    0
    Nov 18, 2005
    I agree, but it sounds like you based your grade, at least in part, on the amount of improvement they've shown since it was released rather than how it is working today. They did a similar thing here in Florida recently with how they graded schools (and as a result, we had no more failing schools :rolleyes: )
     
  8. Miss Tivo

    Miss Tivo Cool Member

    21
    0
    Oct 17, 2006
    :D :D
    All my name means is that I miss tivo. Don't you? :D
     
  9. cobaltblue

    cobaltblue AllStar

    88
    1
    Feb 22, 2006
    I agree with Bobman. I've had an R-15 since the begining of December 2005 and the improvements made outweigh the problems at this point. Yes, there is a long way to go on the R-15. I would give the R-15 a C+ and tell it to keep on getting better. Like Earl said, why is this a "final report card"???
     
  10. ISWIZ

    ISWIZ Icon

    802
    0
    Nov 18, 2005

    1. Because if at the end of the year you are failing, you must start all over again.

    2. There is no summer school for Direct TV programmers.

    3. There are no TIVO tutors available.

    4. If it receives a passing grade all is good.

    and my FINAL answer:

    5. This is a PVR, not the series "LOST". There is not enough suspense left to keep us always waiting "FOR THE NEXT UPDATE".

    Mine is actually working quite well. I have no BSOD, do not "miss" recordings or have many problems at all. But I am concerned that there are still an awful lot of users that do and for that reason I believe there are problems that have not been addressed to the satisfaction of users.

    As for the timing with the new update, I wish they had released it much earlier.

    How's that for political spin?:D

    Peace
     
  11. dodge boy

    dodge boy R.I.P. Chris Henry

    4,231
    0
    Mar 31, 2006
    I gave it a "C" since learning of the RF Remote cpability but D* themselvs gets an "F" for not telling their CSRs the damn thing worked all the time.
     
  12. Miss Tivo

    Miss Tivo Cool Member

    21
    0
    Oct 17, 2006
    If you bought a car with four flat tires, and the dealer fixed three of them, you could say "the improvements made outweigh the problems".

    It still won't get you where you want to go.
     
  13. Larry Daughtrey

    Larry Daughtrey AllStar

    79
    0
    Feb 14, 2006
    Miss Tivo, Your quote was not from me! And I do not agree with it either!
     
  14. Earl Bonovich

    Earl Bonovich Lifetime Achiever

    30,092
    3
    Nov 15, 2005
    The quote that Miss TiVo was quoting from, was mis-entered when the user trimmed part of the quote....

    So when she quoted it, the quote was mis applied.
    I fixed the quotes in both cases...
     
  15. Larry Daughtrey

    Larry Daughtrey AllStar

    79
    0
    Feb 14, 2006
    Thanks Earl. On a side note, you know the problems Ive posted since F1. Last night I did a reset everything hoping that might help. Im still having the same problems and now the progress bar is acting up again. It seemed like F1 fixed it at first but since the reset its back to sticking.
     
  16. dodge boy

    dodge boy R.I.P. Chris Henry

    4,231
    0
    Mar 31, 2006
    If you have the protection plan tell them that and get a new one, even if the new one does the same thing, make D* get off some of that cash on shipping fees, maybe then they will get it right. While your at it get a free RF remote kit thru Retention, while your on the phone with them, or something else that you'll own and that won't get you jacked for a commitment. If everyone did this maybe D* would get their updates right. :)
     
  17. gusmahler

    gusmahler Legend

    185
    0
    Aug 1, 2006
    I gave it an E. It's absurd that I've had to hard reset (and lose all of my saved programs) one of my R15s already and will almost certainly have to hard reset my other one very soon (it's exhibiting the exact same symptoms (the inability to change channels) that the other one had. (The only reason I haven't done the hard reset yet is that I hope the upgrade comes to me before it finally bites the dust).

    I actually probably should have voted F, but I mis-read that choice as abandoning DirecTV altogether instead of not buying another R15. Actually, the only reason I would even keep DirecTV is their exclusive sports programming. If that ever went to cable, I'd switch back in an instant.

    (I should point out that I have no problems with the features of the R15. When it is working, I would give it an A. I can live with quirks. What I can't live with is electronics that just completely stop working.)
     
  18. ISWIZ

    ISWIZ Icon

    802
    0
    Nov 18, 2005

    Because I'm clairvoyant:lol:

     
  19. ISWIZ

    ISWIZ Icon

    802
    0
    Nov 18, 2005
    4 More days to go and 10 less voters than the mid year poll. Grades not looking as good either.:(
     
  20. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,437
    929
    Nov 15, 2005
    Seattle, WA
    Well, after saying I was going to wait and see how 10F1 worked I guess it is now time to vote (at least for me, 10F1 made things worse). I was debating between a C and a D, and finally gave it a D because of having to do reformats and loose all recordings to get the unit going from time to time. Twice now I have had to erase somewhere between 40 and 60 hours of recorded movies that my wife and I had not yet watched. That made the decision to give it a D fairly easy.

    The worst part is, I do like the R15. With the exception of the infrequent times it decides to screw up, over the past year for the most part I've been pretty happy with it. If they could just get through the basic stability issues. They really need to set aside all of the fluf (like showcases) until they get the basics done.

    Carl
     
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