And you thought YOUR cable company was bad. On Nov. 22 I recieved an e-mail from Cablevision announcing the long-awaited release of their high speed internet service, Optimum Online, in my area. I ordered it later that day (not to mention the hassles I got from the CSR when trying to get the promotions mentioned on their website, optimumonline.com...that's a WHOLE different story) and I was scheduled for an installation date of Wednesday, Nov. 27 at 1-4pm. I cancelled some plans for heading upstate for Thanksgiving that night so that I could test out the cable service before heading up there. The technician shows up at 3:59pm, just as I was about to call Cablevision to report a no-show. The guy drills holes, does the wiring, etc. etc. etc., and then plugs the modem only to find out the service hasn't been activated on my street yet (keep in mind that the website and the CSR all told me that it is available on my street). He tells me that he's seen this problem recently on nearby streets and that a technician will come around in the next "few days" to activate the service on my street. I said OK and signed the contract (he wrote down on the contract that the modem wasn't locking). I waited patiently until last Friday, the 6th, for them to come around and activate the service. The service wasn't turned on by then so I called Cablevision to ask what the hell is going on. The CSR tells me that I shouldn't have let the technician leave my house without activating the service. He also assures me that I'm not getting billed for the service while it's not working (hard to believe that). The CSR sets me up another appointment with a technician for yesterday (Dec. 8) at 8am-6pm (geez, why don't you just say December-March?!). This time the CSR tells me that the technician will activate the service from the street. So the technician shows up that day 9am when I'm still sleeping. My brother answers the door and the technician tells him that "Optimum Online is not available on your street yet and it won't be available for another few days". No s**t, sherlock. :flaiming I don't know why I got mixed up with this cable company again, but it's the only thing around. No DSL, no Earthlink, satellite internet's price is not even reasonable, and 56K is awful. Could they be screwing me over because I'm not a cable TV subscriber? Was signing that contract a bad move? Somebody pleeeeeease help.