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Got "The Letter"; Fees Added to 501/508

Discussion in 'General DISH™ Discussion' started by SayWhat?, Aug 15, 2011.

  1. SayWhat?

    SayWhat? Know Nothing

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    Jun 6, 2009
    Scan of the letter that came in the mail today............



    So, they're adding the DVR fee, but then crediting it out for 24 months. They don't mention anything about any upgrade fees to other equipment.
     
  2. klang

    klang Hall Of Fame

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    Near...
    Seems like a pretty good deal. Upgrade to a more current HD receiver with no additional charge for two years.
     
  3. SayWhat?

    SayWhat? Know Nothing

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    Jun 6, 2009
    The only thing I might consider is going to the 211 if they'd ship one with no upgrade fees and waive the EHD initialization fee.

    If not, I'll just drop the service when they kill the 5XX boxes. I won't really be able to afford it anymore anyways after this next annual renewal. About one more year and I'll be out, maybe two.
     
  4. P Smith

    P Smith Mr. FixAnything

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    W.Mdtrn Sea
    I see the logic is went to 180 degree:
    "Conforming 501 and 508 DVR receivers to the same fee structure as our other DVR receivers."
    Follow that, it should be spread to all other DVR and means drop the fee (or that imply they still collecting money for next TiVo payments ?).
     
  5. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    I haven't received the "the letter" (I'm on WA), but the $10 fee appeared on this month's bill. There is no associated credit to offset it and no explanation as to what happened. Further, I was expecting some more credits for a situation where they were billing me for my primary ViP622 (as opposed to my 508) and those have disappeared too.
     
  6. Ray_Schwarz

    Ray_Schwarz Mentor

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    Jan 22, 2003
    On my latest bill, the fee for the 408 went from $7 to $10 but there was a
    24/$3 credit that offset it. I have other DVRs and was already paying the
    $6 DVR fee.
     
  7. P Smith

    P Smith Mr. FixAnything

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    That model 408 shouldn't have any fee as non-existing kind. :)
    If you mean PVR508, then they charging you incorrectly, as 501 and 508 never had 'DVR fee' - only 510 have it.
     
  8. Ray_Schwarz

    Ray_Schwarz Mentor

    50
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    Jan 22, 2003
    I missed typed. I have been paying the $6 DVR fee all along as I have
    other DVRs on the account.
     
  9. P Smith

    P Smith Mr. FixAnything

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    You shouldn't - 501 and 508 are excluded; ask for refund and percentage of such 'loan' ;).
     
  10. coldsteel

    coldsteel Hall Of Fame

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    Wrong. He said he had OTHER DVRs on the account that required the DVR Service Fee.
     
  11. P Smith

    P Smith Mr. FixAnything

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    Wrong what ? 501 and 508 doesn't carry "DVR fee".
     
  12. coldsteel

    coldsteel Hall Of Fame

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    But he said he has OTHER DVRs that require the fee. So he'd have the fee anyway. Now, he pays extra for the 501/508, but gets a credit (stupid whiny credit IMO) to offset it.
     
  13. P Smith

    P Smith Mr. FixAnything

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    He could provide more details to avoid each one own guess ...
     
  14. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

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    Dec 28, 2010
    harsh,

    Letters were sent out to bundled customers (bundled with Telco), otherwise the explanation of the charges was included in the current August invoice that was sent out. If you would PM your account number to me, I would be happy to check on the credits you were speaking about. Thanks.
     
  15. SayWhat?

    SayWhat? Know Nothing

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    ^^ Not 'bundled' here, but I don't get a paper invoice either.
     
  16. gsel

    gsel Cool Member

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    What exactly is making only these two receivers "obsolete"?
     
  17. ryker

    ryker Cool Member

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    Aug 22, 2002
    I have a 501 and got the letter. So can I upgrade to the hd receiver at no additional cost except for the 6$ fee?
     
  18. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    I beg to differ. There is no mention of the billing change on the two page invoice (or the PDF thereof). There were a couple of ad slick stuffers and the remittance envelope but no explanation that I could find.

    I'm assured by MattG that the credit will appear at some point and continue for 24 months (it did NOT appear on the August billing).
     
  19. harsh

    harsh Beware the Attack Basset

    21,192
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    Salem, OR
    The 501 and 508 aren't capable of demodulating the more efficient 8PSK modulation scheme that will replace the QPSK scheme.
     
  20. jkane

    jkane Icon

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    Also got the letter. I have paperless billing, so had to send it by itself.

    I guess a 2 year warning is better than just turning it off.

    I will just end service on it. It's on the other end of my house more than 100 feet from the 1000.4 dish. I have an old "deluxe" single lnb pointed at 119 just for it. There are trees in the way of the eastern birds on that end of the roof. Won't be able to replace it. :(
     

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