I have two HR20-100 receivers. I got the first one in May, and it has worked flawlessly since Day 1. I got the second receiver in July, and it worked great for the first month, and then started having problems a week ago. The reason I am asking for help here is to see if there is something else I can try that I haven't already done. I really don't want to send this receiver back as I finally have a DVR that is quiet as a churchmouse in the bedroom, and I don't want to give it up for an unknown refurb. The receiver works fine on almost (more below) every station, and I can always watch TV with it. However: 1. The guide just started disappearing about a week ago. The only thing the guide would show for every station was "Regular Programming". If I reset through menu I will get about 5-6 hours of guide data populated. However, it will just mysteriously all start disappearing within a couple of hours until it is all gone again. By that I mean future shows that were populated at the reset just start disappearing. I don't think most people have a true appreciation for the value of the guide until you don't have it all.:lol: 2. My MLB EI channels randomly disappear, and I mean disappear. They just go completely blank with no message at all (e.g. searching for satellite or you are not authorized). One night 745-748 will just disappear, and the next night a different group will disappear. Two nights ago I could only get 734. The game I wanted to watch was on a superfan channel, and I was able to watch that & I don't even have superfan:eek2: 3. The receiver has now started turning itself on and resetting itself twice a day around the same time everyday (approx. 6:30AM & 6:30PM) and then just stays on. I have tried menu reset numerous times. I have tried reset and pull the plug, and have also tried reset everything with the same results. I was wondering about forcing a F/W download in case the resident F/W just somehow got corrupted, but I am not sure how to do that or if it is a good thing. One thing of note is that my good receiver got the 0x18a download the other day, but this receiver did not get it and is still at 0x17e. I am guessing that it failed to download as I doubt they differentiated receivers for the download. This is probably way too much typing on something that is most likely a lost cause, but I really, really don't want to send this back unnecessarily. Any suggestion?