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H20-600: 0x407E - Issues / Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Jul 9, 2008.

  1. Jul 9, 2008 #1 of 48
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    H20-600/[strike]H21-100/H21-200[/strike]: 0x407E
    Staggered release began 7/9/08.

    Release notes for H20-600:
    http://www.dbstalk.com/showthread.php?t=132756

    [strike]Release notes for H21-100 and H21-200:
    http://www.dbstalk.com/showthread.php?t=133268[/strike]

    We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

    Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants.

    All off-topic posts will be deleted.
     
  2. mogulman

    mogulman Godfather

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    Mar 19, 2007
    H20-600 : 0x407E

    Unit intermittently will turn off on it's own. Probably happens less then 1/week. Started a few CEs ago. I leave my unit on 24/7 on a bedroom dresser. First time since this update was on 7/14/2008.
     
  3. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    Note, this is now a combined thread for all receivers with 0x407E. Please note your full model number when posting (e.g. H20-600.)
     
  4. saryon

    saryon Icon

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    Aug 12, 2007
    I'm seeing video stoppage randomly on MPEG4 channels (H20-600) - TBS, FOX, even CNBC a minute ago. Am I alone here? Audio keeps going, but picture just drops out. Menus, et al still work fine, just no video. Can go to another channel and come back to same channel, picture works for a bit and then boom, stops again.
     
  5. Spring Rubber

    Spring Rubber AllStar

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    Dec 9, 2006
    I saw this happen early this morning after receiving the update the morning before, but I remember seeing this before the update during the past week, plus the outage this morning was coupled with a "technical difficulties" screen from D*. I think D* may be having signal issues with the MPEG4 channels or something. Then again, this might be completely unrelated to what you're experiencing.

    On another note, Is there a reason that my H20-600 already received this update but my H21-200 has not? Is the authorization being pushed on separate schedules or something?
     
  6. fratwell

    fratwell Legend

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    Jul 2, 2005
    Have intermittent MPEG4 HD signal breakups that seem to have started last Friday evening always between 8 and 9 pm...last two days used the fan blowing air method into my H20-600 and that made the breakup less in duration. Another method I've tried is running the Signal Test/Signal Meters having Transponder 1 or 2 off the 103B. Strange this started recently and yes I got the same 0407E upgrade
     
  7. saryon

    saryon Icon

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    Aug 12, 2007
    Just to clarify, I'm not having pixelation issues. The screen will just freeze in place and eventually go black. Audio is unaffected. Menus are unaffected. My HR20 works fine on the same channels, and watching the SD version of the same channels doesn't affect this. It'll be interesting to see how this all shakes out. h20-600
     
  8. saryon

    saryon Icon

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    Aug 12, 2007
    OK, spoke too soon. This morning it started massive (1/2 screen) pixelation and then dropped to black screen. Menu resets and then a power off for 5min didn't help so finally did a RBR. It appears to have gotten the point now as I haven't seen it since the RBR, but time will tell. h20-600
     
  9. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    I know it's annoying, but please post your model number in every post, even if you're continuing an issue you've already posted.
     
  10. j2fast

    j2fast Godfather

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    Jul 15, 2007
    SWMLine: H20-600 : 0x407E

    Both my H20-600's got 407E early Thursday morning (07/17). Since then I'm back to getting issues I originally had when I first installed the SWM LNB using the then current national release such as:

    *Tune to a channel directly or with the previous button and the screen is black with no audio.

    *Tune to a channel directly or with the previous button and the screen is black with no audio as well as get a message that the channel has not been purchased even though its something like TNT.

    *This morning when I tuned to ESPN2 and I got a blue screen that said the PPV show had ended even though I was tuned to channel 209 (new issue, never saw this happen before).

    Firmware: Prior to this national release I still had CE:11:01 - 0x406C on both boxes because I missed the last CE before the national release. On 406C everything worked perfectly and I never had any SWM related issues.

    Whatever the national release firmware would have been back in April is the last time I had these types of issues.
     
  11. rorkin

    rorkin AllStar

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    Dec 9, 2006
    H20-600 twice today it just lost signal and went to searching for signal 771

    RBR restored.. Did not happen on the h20 -100.. No rain clear sky jist hot :)
     
  12. saryon

    saryon Icon

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    Aug 12, 2007
    OK, spoke too soon - continual, trivially repeatable video stoppage on any MPEG4 channel. HDMI or componant, no difference. RBR did not do anything to fix it as I thought it might have. H20-600.
     
  13. fratwell

    fratwell Legend

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    Jul 2, 2005
    For the past couple of days, no reoccurrence of the MPEG4 breakups on the H20-600, but have had a fan constantly on as well.
     
  14. knew001

    knew001 AllStar

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    Sep 13, 2007
    H20-600 It seems to have fixed the OTA dropoffs I used to have. No other issues noticed
     
  15. gsel1966

    gsel1966 Cool Member

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    Oct 20, 2006
    H21-200

    Got the update on Saturday PM. Every update of this box has involved re-doing the initial box setup and then having to do visit the Directv site to reauthorize the box, as my locals no longer show up.:confused:
     
  16. saryon

    saryon Icon

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    Aug 12, 2007
    Well, my box has now gotten to the point where there's no picture on any channel (H20-600). Audio is fine, menus are fine. They're going to send a tech with a new box for Thursday. Guess the box decided it had enough and wanted a rest.
     
  17. hggeorge

    hggeorge New Member

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    Dec 11, 2007
    Since I got 407E I have been having pixelation and break ups on HD feeds. This is on a H20 600. I can watch the SD feed with no problems, but if I switch to the same HD feed the pixelation and break ups occur intermittenly.
     
  18. indie_dev

    indie_dev New Member

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    Nov 14, 2007
  19. saryon

    saryon Icon

    568
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    Aug 12, 2007
    hggeorge: Curious, is your receiver running hot? Strangely enough mine was running fine, then this release, ran physically hot to the touch, MPEG4 pixelation started, then MPEG2, then complete friage. Now have an H23 through the protection plan....
     
  20. bakerm5

    bakerm5 Cool Member

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    Sep 10, 2007
    Ever since 0x407E was downloaded onto my H20-600, when changing channels with the up/down keys, the receiver responds very slow. Some times you can change 3 or 4 channels at a time (flip from CNN to ESPN2 occasionally works), but usually gets "stuck" every 1 or 2 channels.

    I've noticed that it on the info screen the "english DD" doesn't pop up right away (in the right hand corner), and until it comes up the receiver will not respond to new commands, even though the blue light on the front of the receiver blinks with every button push. Once "English" appears, I can push a button again at it responds.

    This was a problem a couple of releases back, but the national release prior to 0x407E didn't have this issue.
     

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