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H20-600 resetting

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bigref, Oct 25, 2007.

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  1. bigref

    bigref Legend

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    Sep 11, 2007
    Help please. I have a several month old h20-600 Software: 0x2024. In the last 5 minutes it has reset itself twice. Any ideas?
     
  2. phat78boy

    phat78boy Hall Of Fame

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    Sep 12, 2007
    Getting any power surges or anything in your area? If you check the temperature, is it abnormaly warm?
     
  3. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    That is a problem that used to happen with the H20-600 all the time. Then when the CE's for that unit started I stop having that problem. But one of my units stop letting me force CE downloads and it has been on 0x2024 since the NR of it and the other day it reset itself. That is the first time I have had it happen to me in a long time but I don't use that receiver to much anymore.
     
  4. bigref

    bigref Legend

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    Sep 11, 2007
    no power surges or running warm, very cool in the house today. So if its a problem with the H20-600 and its never done it before, any receiver I can ask for to fix that? I have never tried a CE upgrade
     
  5. phat78boy

    phat78boy Hall Of Fame

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    If BmoreRavens says its a problem, then it must be. If your not up for trying out CE's, I would call D* and let them know about your problems.
     
  6. bigref

    bigref Legend

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    Sep 11, 2007
    I trust Mr Raven, I have just never tried CE thats all, I will do what the seniors on this board suggest.
     
  7. phat78boy

    phat78boy Hall Of Fame

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    Sep 12, 2007
    As with all trials, there is some risk. If trying a CE makes your box unusable, you can always revert to the NR. The other drawback would be waiting for a CE for your box to become available.
     
  8. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    You could try the next CE. Not sure when it will be yet. But if you don't want to wait you could call DirecTV to see if you can get an H21 if you don't need OTA or even an H20-100 (I don't think that one has had the problem).

    But you may want to just try to re-download the software you have now and see if that helps.
     
  9. bigref

    bigref Legend

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    Sep 11, 2007
    I have a h20-100 Never a problem. I could use the OTA tuner in the TV for the little that I use it. I will try the download again, is there a way to force the same download for software that is already installed? I thank everyone for their help.
     
  10. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    Go into the menu/setup screen. Then go to reset and click restart receiver. When the blue welcome DirecTV screen comes up press 02468. Then you will get a screen that says found new software downloading and it will take care of everything itself.
     
  11. phat78boy

    phat78boy Hall Of Fame

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    Sep 12, 2007
    It will just install the current NR version. I do not believe there is anyway to install any other version, other then CE windows.
     
  12. bigref

    bigref Legend

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    Sep 11, 2007
    thank you so, so much!
     
  13. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    It will but I suggested it because I believe I read a post a few months ago someone was having a problem and re-downloaded the same NR software and it fixed the problem.
     
  14. phat78boy

    phat78boy Hall Of Fame

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    Sep 12, 2007
    Gotcha. Good luck bigref.
     
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