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H20 Dropouts on new MPEG4 Channels

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by JeffTex42, Sep 30, 2007.

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  1. JeffTex42

    JeffTex42 Legend

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    Sep 14, 2007
    About half of the new MPEG4 channels on my H20 receiver (x2024) have frequent dropouts. I get audio dropouts, screen turns grey and breaks up, and occasionally I get a searching for satellite. I've got 90's and above on all of the 103b transponders, and my HR20 in the bedroom doesn't have a problem. I've moved the HR20 to the H20 location to isolate the RG6 wiring. Plus, i've got 2 lines running to the location of the H20, and switching them doesn't fix it.

    DirecTV tech told me to give it a week or so ... that they're working a variety of issues on their end, but I think he was blowing warm air up my arse. :mad:

    Has anyone out there experienced the same sort of issue? I'm thinking that my 2 year old H20 is in need of replacement with a new HR20. :D

    Thanks.
     
  2. litzdog911

    litzdog911 Well-Known Member

    12,204
    63
    Jun 23, 2004
    Mill Creek, WA
    Interesting. I'm having the same problem with my HR20-700 HD DVR.
     
  3. K4SMX

    K4SMX Hall Of Fame

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    May 19, 2007
    I think your week is almost up. However, if you have an H20-600 and not an H20-100, try putting a laptop cooler fan upside down on top of it or otherwise cool it, because they run extremely hot. You can plug one right into the USB jack.

    It would be a little unusual for heat to effect only mpeg4 channels, but nothing is impossible where heat is concerned. If that fixes it, you might consider not exchanging it for a "new" one, because most likely it won't be "new," and it may have it's own set of previously undiagnosed problems. I say that from bitter experience. One of my H20's was going to SFS whenever it got too hot. They sent me a bad refurb. Meanwhile I figured out the problem. I run laptop coolers on all D* boxes just for drill.

    Welcome to dbstalk.com!
     
  4. Oct 1, 2007 #4 of 42
    jmackc

    jmackc Cool Member

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    Sep 14, 2007
    I have an H20-600 that began pixelating and searching for satellite(771) last evening. I downloaded CE x203A on Saturday evening and everthing was perfect until about 20 hours later. This problem is on all channels.
    I have an H20-100 and 2 D-11s that show no problems. I have repeated the satellite setup and all is correct. Any ideas ???
     
  5. Oct 1, 2007 #5 of 42
    rap0819

    rap0819 New Member

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    Aug 18, 2006
    h20-600 (x2024)
    Had audio dropout at least 4 times (2 to 3 seconds) during last night's football game - ch 4 out of NYC
     
  6. Oct 1, 2007 #6 of 42
    JeffTex42

    JeffTex42 Legend

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    Sep 14, 2007
    My MPEG4 locals don't have any issues which lead me to think it possibly is a DTV problem ... except ... I'm not finding any widespread reporting of the same issue I'm having.
     
  7. Oct 1, 2007 #7 of 42
    shedberg

    shedberg Icon

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    Jan 20, 2007
    I have had this happen with my H20-100. The only thing I have had work to some extent is to unplug the unit for at least an hour. The problem sometimes returns after a few weeks but unplugging seems to correct it.
     
  8. Oct 1, 2007 #8 of 42
    jmackc

    jmackc Cool Member

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    Sep 14, 2007
    shedberg: I was saving the unplugging as a last resort for my understanding is that by using unplugging or an RBR the software reverts back to NR 0x2024 and there are some improvements in the CE's that I would like to keep.
     
  9. Oct 1, 2007 #9 of 42
    jtcrusader

    jtcrusader Legend

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    Jun 13, 2007
    Is it possible the drop-outs are a result of the dish not being perfectly aligned? I am having some similar issues.
     
  10. JeffTex42

    JeffTex42 Legend

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    Sep 14, 2007
    Signal strength on all transponders on 103b are 90+. Plus HR20 doesn't have the same issue.
     
  11. JeffTex42

    JeffTex42 Legend

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    Sep 14, 2007
    Cruising the MPEG4 channels last night and didn't have any audio or dropouts on my H20. So, perhaps D* did change something on their end. Either way ... I'm happy!
     
  12. jedster

    jedster Legend

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    Sep 19, 2006
    I had same problem, I swapped out the BBCs (B-Band Converters).

    Problem solved (so far).
     
  13. cody21

    cody21 Icon

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    Sep 26, 2007
    I get the intermittent Audio Dropouts -- about 5 per hour. Very very annoying. The picture doesn't drop out, just the audio. They swapped out 1 H20 for another one. And in fact the new one appears worse than the original so far after 1 hour.

    One thing to note is that I have the H20 attached using the RCA cables as the TV I'm using is not yet a HD Capable TV .. (Xmas time). So I'm not connect using HDMI or Component cables yet. The picture quality is much better tungin to the MPEG4 channels rather than the SD channels, so that's what I chose on the Guide.
     
  14. jedster

    jedster Legend

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    Sep 19, 2006
    are the audio dropouts on all channels? i get that on my nbc affiliate a lot, but that is because the nbc affiliate has a ****ty source signal.

    is there any chance the h20 is outputting a line volume level that is so high that the tv can't handle the signal (independent of the tv's speakers).
     
  15. cody21

    cody21 Icon

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    Sep 26, 2007
    It doesn't seem to matter - but with the hint that it's the MPEG4 channels, I'm going to pay a little more attention to it ... In fact, I think I'll change my FAVs to utilize more of the SD channels to see if there's a pattern. (or is EVERYTHING on the H20 now MPEG4????? even the SD channels???) I don't have OTA on this box.

    hmm... no idea ... how would I know that?
     
  16. jedster

    jedster Legend

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    Sep 19, 2006
    try hooking up the h20 to a stereo receiver or a tv. if it plays fine on that, then your tv just doesn't like the input. i doubt that's the case though.

    i wouldn't be surprised if it's the BBC. if you call D* they will probablyh send you a new one.
     
  17. jedster

    jedster Legend

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    Sep 19, 2006
    oh and only hd locals and the new hd channels are mpeg4.

    the SD will probably be MPEG2 forever due to installed base issues but i could be wrong about that.

    eventually all HD will be MPEG4 though, i think.
     
  18. cody21

    cody21 Icon

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    Sep 26, 2007
    I'm running some tests .... I have a Favorites set up for SD-only channels and am monitoring them ... Then I'll switch to my HD-only channels and monitor for a while. I'm beginning to feel this is all about the MPEG4 Audio that is the problem.
     
  19. edros

    edros New Member

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    Aug 6, 2007
    I had an issue...it seems the H20 and the B-Band converters are very sensitive. My B-Band converter was bent at a 90 angle...make sure to keep the converter perfectly straight coming out from the back of the H20. It fixed my issues.
     
  20. cody21

    cody21 Icon

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    Sep 26, 2007
    Thanks edros -- I checked my BBC. It was nt bent at 90 degrees, but it did have a slight bend in it (maybe 30 degrees). I straightened it out just to see. In any case, my hour long testing verified that it's the HD signals that are dropping out. I'll continue monitoring now that I straightened out the BBC.
     
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