Frustrating! I have 2 hd DVRs connected to whdvr service and they see each other and share programming just fine. I purchased 2 H24 hd receivers off amazon and activated them tonight with DTV. I was told no deca's required as they are built in. Both say connected to the Internet when I check my network connection, but the whole home DVr option does not show up on the setup menu! I've tried resetting the receivers, resetting the older DVRs, resending authorizations, etc. Im at a loss....could it be the firmware is out of date? Software says 0x5703, last updated on 2/12. Seems pretty recent.