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Hallmark Movie Channel 721 error

Discussion in 'DIRECTV Programming' started by scarylibrary23, May 19, 2010.

  1. scarylibrary23

    scarylibrary23 Legend

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    Jul 31, 2008
    I currently subscribe to the hd extra pack and i get the 721 error anyone else getting this?
     
  2. Todd H

    Todd H Legend

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    Aug 18, 2006
  3. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    Todd H is right, that should be all it takes.
     
  4. scarylibrary23

    scarylibrary23 Legend

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    Jul 31, 2008
    did that and still the same.
     
  5. radiomandc

    radiomandc Legend

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    Jul 22, 2009
    Try refreshing your service online at Directv.com
     
  6. Todd H

    Todd H Legend

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    Aug 18, 2006
    It will take a few minutes to work. If after about five minutes it still isn't working I'd give DirecTV a call. After refreshing my receivers, it started working a couple of minutes later.
     
  7. RobertE

    RobertE New Member

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    Jun 9, 2006
    Hallmark Movie channel is part of HD Extra. Do you have that on your account?
     
  8. scarylibrary23

    scarylibrary23 Legend

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    Jul 31, 2008
    just popped on thanks!!!!
     
  9. Barcthespark

    Barcthespark Godfather

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    Dec 16, 2007
    I'm getting a 721 on all three receivers even after a reset from the menu.
     
  10. Rob

    Rob Icon

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    Apr 22, 2002
    You need to do a "refresh" from your directv.com account. Or call customer support and have them do it.

    A refresh is a tool the sends the authorization code to your receiver via the sat signal.
     
  11. fliptheflop

    fliptheflop AllStar

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    Nov 17, 2006
    Thank You a website refresh did the trick.
     
  12. Dolly

    Dolly Hall Of Fame

    2,179
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    Jan 30, 2007
    I called D* and their auto service was able to fix it. I thought that was neat because, of course, it was too early to talk to a CR. I didn't think of doing a Refresh myself :blush:
     
  13. iluvtv

    iluvtv Legend

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    Sep 29, 2005
    I don't understand why the channel just doesn't come on by itself!
     
  14. cmasia

    cmasia Icon

    1,012
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    Sep 18, 2007
    Las Vegas
    I also called D* to activate the Hallmark Movie Channel.

    Got a very friendly guy on the phone around 11:00AM.

    While he was checking my account I asked him if they were getting many calls regarding the new HD channels that had been turned on.

    Very casually, he replied, "We turned on new channels today? I didn't know that".

    I told him I was happy to help.
     
  15. waynebtx

    waynebtx Hall Of Fame

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    Dec 24, 2006
    Kingsville,T...
    Refresh your receiver what i had to do.. took a few hours for guide to ungray..
     
  16. jdspencer

    jdspencer Hall Of Fame

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    Nov 7, 2003
    I had to do a refresh last night on my HR20-100 to get any HD channels back. I also had to do a menu restart. The HR23 has no problems.
     

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