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HARDWARE FAILURE: 2nd 921 Remote doesn't work = new 921

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by guruka, Jan 20, 2004.

  1. guruka

    guruka Troublemaker/Supporter DBSTalk Gold Club

    341
    0
    Dec 27, 2003
    The UHF Pro remote shipped with my 921 did not work. E* sent me a new one and that doesn't work either (I've been controlling my 921 with my old 501 remote via IR.)

    So, it's gotta be the UHF remote receiver in the 921 :(

    E* is shipping me another 921 tomorrow.

    .....G
     
  2. TEN89

    TEN89 Legend

    220
    0
    Jun 27, 2003
    Did you hook up the small antanna that came with the receiver in the back?
     
  3. DVDDAD

    DVDDAD Legend/Supporter DBSTalk Gold Club

    256
    0
    Dec 21, 2002
    It's funny that you asked that. When I first setup my 921 I thought the remote was broken, but soon realized that I did't hook up the small remote antenna. I wonder if E* remembered to add that to the CSR's handbook? In the past most receiver's received both IR & UHF, without the IR being transmitted, the 921 can't receive the UHF signal without the antenna.
     
  4. guruka

    guruka Troublemaker/Supporter DBSTalk Gold Club

    341
    0
    Dec 27, 2003
    Sure did. Even tried extending it outside the rack with a 3' piece of coax. Thanks for reminding everyone reading this thread to screw that antenna in tho'.

    I have clear line of sight to the UHF antenna and the remote doesn't work even 34' away from the 921.

    .....G
     
  5. anderdea

    anderdea Legend

    113
    0
    Jan 13, 2004
    I didn't know you could control the 921 with IR codes. I have a Pronto TSU 2000 IR remote and was going to put the 721 codes into it that I downloaded from remotecontrol.com but held off. Can the 921 accept IR codes from a similar remote like the 721?


    Don
     
  6. metallicafreak

    metallicafreak AllStar

    68
    0
    Jan 20, 2004
    Yup
     

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