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Discussion in 'DIRECTV Programming' started by Smush401, Jul 8, 2010.
Well, if you're certain, who am I to say otherwise?
Right. There are plenty of posts on this site where multiple D* customers have reported problems on D*'s end with getting Auto Pay established so that the customer could qualify for the two year free HD access deal. For many people, it was not (or has not been) a simple process, through no fault of their own.
Nobody "only wants it for two years" (as opposed to free for life), but that's all that D* is currently offering to existing subs. Given the choice of two years free HD access or nothing, what would you take?
and if you already have autopay??? any deals there?
I have had Direct for about 10 years and have always had autopay, and never had an issue with an incorrect bill
Yeah, just call and ask for the 24 month free access and you should get it. That's what I did. It took about 2 minutes, and was showing on my account (web) within about 15 minutes.
Is there a reason we continue to have two threads open on this topic?
I too am not a fan of Autopay.For example my last moth bill was $10 off. I called and they told me one of my credits wouldn't be applied for a another few days for some reason. If I had Autopay I would have had paid this extra $10 and would had to fool with getting it taken off. I was able to get Free HD for 12 months without Autopay and when that year is up I'll call again and hopefully work another deal.
i have attempted to sign up for auto ay 8 times via the website (csr cannot sign you up for bank acct) and through mail using the form on my bill. each time i received a confirmation e-mail, yet according to directv, i am not signed up so they took the free hd away from me.
what a load of rubbish from directv. way to take care of your loyal customers.
My bill goes through Qwest, D* considered that to be the same as autopay so set me up for 24 months free HD.
Only time my bill has been wrong in years was recently when I had them come out and peek my dish after D12 was finally "on-service". Was told it was a free service call (I'm not on the protection plan), saw a $49.95 charge hit my bill for the service call, I called in, they issued a $49.95 credit that washed the erroneous charge. No biggie.
I got wise to that and started to email 'em right after I got the confirming email. Their checking seems to get it locked in.
Dish pulls the same crap. You need to be enrolled with auto pay to get the deal. Both of them and their stupid catches. You sure don't see that being advertised during the commercial huh? :nono2:
Just ask and you should get it.
BTW, it took just the one phone call. And I've had a couple of billing mistakes - since February, 1994.
Been on autopay for the last 7 years, and only once has D* incorrectly billed me. As someone else suggested autopay directly to your credit card - not debit, checking or savings. Then you have some level of protection to dispute the amount billed to you. 10 dollars a month ($ 240 total credit) for 2 years is a lot of money to pass up.
Seems this has all been discussed here for some time now...
I've had autopay since starting with DTV and never had a problem with it. Since I already autopay do you think they would allowing free HD for 2 yrs?
you guys that are going through verizon or quest are you on autopay on their end?
They did for me. I was on Auto-Pay already.
Let's continue this in the master thread for this topic: