I'm just now getting around to posting about this issue that happened a couple of months ago. I set my DVR (HR20-100) to record a UFC event. Started at 9:00 PM my time. Around 9:45 or 10:00 I went into my playlist and clicked on the event to play. I clicked play and waited for it to ask me to purchase this event. It didn't do that. The screen went black with the progress bar at the bottom. It was frozen for around a minute and then went back to my live programming. I wasn't able to play it from the playlist at all. Tried it again and same thing. Had to turn to channel 123, order from their and then rewind from that point to the beginning of the broadcast. Has anybody else had any problem similar to this and if so how did you correct it?