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HD DVRs, Receivers and R22: 0x059C/0x059D/0x059E Issues/Discussion

33K views 161 replies 76 participants last post by  Stuart Sweet 
#1 ·
Receivers included in this release:
HR20-700 • HR20-100
HR21-100 • HR21-200 • HR21-700 • HR21Pro
HR22-100 • HR23-700
HR24-100 • HR24-200 • HR24-500
R22-200 • R22-100
H21-100 • H21-200 • H23-600
H24-100 • H24-200 • H24-700
H25-100 • H25-500 • H25-700


Release notes: http://www.dbstalk.com/showthread.php?t=204388

We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.

Thanks!
 
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#27 ·
Keep in mind, that site doesn't only show National Releases. It also shows test versions. For the normal versions, the version number is in hex, so the "numbers" go from 0-D. A is higher than 9. So 5C8 is higher than 59D. If the version is way out in left field, like 8000 when current versions are 059, it's a version not meant for us.
 
#30 ·
T-Mac said:
My H25 still has not received the latest update. Is it common for it to take this long to fully deploy the software?
Our H21-200 (receiver, not DVR) got the update this a.m. (2:00), while the HR20-700, HR21-100, and HR20-100 (all DVRs) did not. This is not unusual for their typical roll-out of an NR.

Unfortunately, the box that least needed a speed (read as reduced sluggishness) improvement, was the one getting the update, so I can't say a thing about the efficacy of the update.:)
 
#32 ·
HR20-100
Firmware: NR 0x5c8
Report # 20120501-2D8C
Issues:
  • Whole-Home sees itself.
    This HR20's network name is: BLACK BOX. I added an eSATA drive and initialized it under 0x5c8. Whole-Home status shows itself. Also the Playlist shows 2 entries per local programs, one local and one tagged [BLACK BOX].
  • HD content protection blocks picture.
    On channel 200, component (480i signal) & composite picture is blocked and message box complains about the HDMI cable. HDMI cable is connected but not active. I shouldn't have to disconnect a cable when a device is off/inactive... :nono:
 

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#33 ·
Wow, this release is a trainwreck of epic proportions!

I select List and all I get is a black screen with none of my listings showing. No matter how long I wait it just sits there and eventually times-out.

What's the fix for this glitch?

Seriously what is happening to Directv as a company? Have they really become this bad? They used to be the sh*t...
 
#35 ·
This guy is not going to tolerate audio drop outs again, and folks with this release they are back. Be it live tv or recorded. If this roll out continues I am done with Directv. This issue is the worst of the worst and I had thought long gone. Price and quality of service is the issue at hand in all of this. How in gods green earth did this become a national release I will never know. Thank you all.

My prior post has been deleted and for those who are allowed to bully others please do not bully me. Just let me be. I love Directv and everything about it, I live for it and breathe for it just like you.

Cheers,

Mark
 
#36 ·
I received the update on one of my 4 HR's. That HR can see the playlists for the other 3. But the other 3 can not see the playlist for the one that was updated.

The odd exception is when that HR is recording a program it will show up on the other 3 HR's.

I tried restarting everything and redid the network setup no joy. The whole home is setup to share.

The one that received the update is a HR20-100, the others are 2 HR21's and one HR22.

Any suggestions?
 
#37 ·
My HR20-100 received the firmware update yesterday and is so far working much better. No more waiting several seconds to open List or delete recordings.

However when I first checked List, I was surprised to see a message about the receiver now being authorized for Whole Home even though it's not. Everything else seems to be fine for now.
 
#39 ·
Janice805 said:
Audio dropouts all over the place. Direct TV ... please fix this ASAP !!!! Cannot continue like this much longer.
That's something I haven't seen reported much with this release at all.

Perhaps you should provide your specific equipment that has that issue, including the HD DVR model, audio connection type (HDMI or other), and HDTV model. That might help the trouble-shooting process somehow.
 
#40 ·
I got it yesterday. How did I find out? First time I went to the Guide, it had me setup Whole Home. Then when I went back to the settings, it said I was not authorized (which is correct). So why did it have me go through the setup process in the first place? Doesn't give me much confidence in this release.
 
#41 ·
I've read others who said they also are experiencing audio dropouts, so I don't think it's just me, but in any event, I may have overstated in my 1-liner because I'm frustrated. The dropouts are periodic, but enough to be VERY annoying. I was watching a movie yesterday, and my soaps, and news and would experience the dropouts, like say, 4-6 times during programming.

I have numerous receivers but have not checked the others yet, only my main receiver and TV.

The setup I was referring to is my Panasonic Plasma TCP54G20, HR24-500, HDMI connection through my Onkyo system. Although if I skip the sound system and go direct, via HDMI, to my TV = same problem.

Like I said, I haven't checked my other receivers and TV's. I will try to do that sometime today.
 
#42 ·
Janice805 said:
I've read others who said they also are experiencing audio dropouts, so I don't think it's just me, but in any event, I may have overstated in my 1-liner because I'm frustrated. The dropouts are periodic, but enough to be VERY annoying. I was watching a movie yesterday, and my soaps, and news and would experience the dropouts, like say, 4-6 times during programming.

I have numerous receivers but have not checked the others yet, only my main receiver and TV.

The setup I was referring to is my Panasonic Plasma TCP54G20, HR24-500, HDMI connection through my Onkyo system. Although if I skip the sound system and go direct, via HDMI, to my TV = same problem.

Like I said, I haven't checked my other receivers and TV's. I will try to do that sometime today.
Your common link is HDMI. I'd guess if you use analog audio the dropouts will go away, but so will surround sound. :nono: IMHO it's not your equipment...
 
#44 ·
Janice805 said:
I've read others who said they also are experiencing audio dropouts, so I don't think it's just me, but in any event, I may have overstated in my 1-liner because I'm frustrated. The dropouts are periodic, but enough to be VERY annoying. I was watching a movie yesterday, and my soaps, and news and would experience the dropouts, like say, 4-6 times during programming.

I have numerous receivers but have not checked the others yet, only my main receiver and TV.

The setup I was referring to is my Panasonic Plasma TCP54G20, HR24-500, HDMI connection through my Onkyo system. Although if I skip the sound system and go direct, via HDMI, to my TV = same problem.

Like I said, I haven't checked my other receivers and TV's. I will try to do that sometime today.
If you replay the dropout portion is it still there?
 
#46 ·
Got the update yesterday on one DVR (HR24-500) and so far no problems. It appears as though Smart Search has been fixed. I am getting a lot more search results than I was two days ago.:hurah:
 
#47 ·
ATARI said:
I got it yesterday. How did I find out? First time I went to the Guide, it had me setup Whole Home. Then when I went back to the settings, it said I was not authorized (which is correct). So why did it have me go through the setup process in the first place? Doesn't give me much confidence in this release.
Went through the SAME thing on both my HR20-100's - except I canceled out of the WHD setup process. Since I do NOT have it anyway, (& since it's probably NOT actually authorized) glad I didn't waste (more) time on this POS DVR.

It does seem a (very) little faster, but since I've already decided to dump D* after this TV season is over with, I really don't care at this point - too little too late... :rolleyes:
 
#48 ·
sigma1914 said:
If you replay the dropout portion is it still there?
I believe so. But I record my important stuff on two different receivers, and sometimes, on two different channels. (e.g. Program X records on one HDDVR from the East Coast Feed of ABC, and the other one from the West Coast Feed.)

When I was getting those audio dropouts, I terminated the programming that was recorded on my HR24-500 and viewed the same show that was recorded on a different receiver - same problem, same place.

I'll have to do more research as time permits. But, very annoying.
 
#50 ·
Just checked and I got 0x45c8 yesterday 2:38a on a H21 200

No wonder this morning trying to watch from an HR24 don't know if it has updated the audio just constantly skipped the whole time and the video was freezing. Seems to have stopped now this was watching on the 21 through deca

Then Internet and MRV quit on another H21 200 I'm assuming also got the update it's on DECA and shows red on the IPad app. Didn't even try to reset or anything.

Hopefully it resolves the loud fan on the HR24 100
 
#51 ·
skyboysea said:
We are not talking of perfection here. We are talking of basic functionality that don't get tested. This is the second NR that has major problems and the correction to the problem are nowhere in sight. This speak of lack of competence and quality control on Directv side.
In regards to your opposition. I believe you pay DirecTv a substantial amount of money for their crap to work properly.
 
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