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HD DVRs, Receivers and R22: 0x059C/0x059D/0x059E Issues/Discussion

33K views 161 replies 76 participants last post by  Stuart Sweet 
#1 ·
Receivers included in this release:
HR20-700 • HR20-100
HR21-100 • HR21-200 • HR21-700 • HR21Pro
HR22-100 • HR23-700
HR24-100 • HR24-200 • HR24-500
R22-200 • R22-100
H21-100 • H21-200 • H23-600
H24-100 • H24-200 • H24-700
H25-100 • H25-500 • H25-700


Release notes: http://www.dbstalk.com/showthread.php?t=204388

We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.

Thanks!
 
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#127 ·
Tv Apps have been initializing (301)
"show posters" missing from My Directv display
Cast & Crew detailed information (photos, bdays, etc.,) missing

Nice job of QA testing DirecTV.

:(
 
#130 ·
"e4123" said:
"show posters" missing from My Directv display
Cast & Crew detailed information (photos, bdays, etc.,) missing

Nice job of QA testing DirecTV.

:(
it can take a couple days for those to show back up after a download that flushes the guide. If they're not back tomorrow I'd recommend doing a reboot to recover the .
 
#131 ·
It does indeed look like they pushed an update of 05cb overnight last night to correct the issues they were having including the HDMI handshake issue I was having between my HR24 and my Denon receiver. Everything appears to be working correctly now!! Thank you DirecTv for listening to us and responding so quickly. I really appreciate it!!
I'm less than impressed that 5C8 was released with such an obvious bug. :( But, I'm happy that it's fixed.
 
#132 ·
But for us that didn't have any issues at all with 5C8, 5CB was a slight step backward.

Nothing earth shattering.

And with the TVapps not working at the moment, I'm tickled to see them not work. Now to get a few other non-video, or poor video related items out of there! :)
 
#133 ·
HR20-100
Firmware: NR 0x5c8
Report # 20120506-1C77
Issue: 37+ secs to update a Guide page when an ad banner is on the page.
When guide is up and a random page is displayed, I pressed 3 0 6 [ENTER]. It took 37+ secs to display the page shown correctly. Notice the program description does not match the highlighted program. Scrolling down channels it OK unless you scroll into the ad banner, then it's another 37+ secs...
 

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#135 ·
Am I the only one having this problem with the new release (5cb on HR24):

When fast forwarding a recording, when we get to the end, the Yes/No Delete options come up for a split second, but before we can pick Yes, the next recording up in the Now Playing List starts playing!!

Very strange and annoying!!
Rob
 
#136 ·
Rob Dawn said:
Am I the only one having this problem with the new release (5cb on HR24):

When fast forwarding a recording, when we get to the end, the Yes/No Delete options come up for a split second, but before we can pick Yes, the next recording up in the Now Playing List starts playing!!

Very strange and annoying!!
Rob
It sounds like you're using Group Play. If you hit play while on the folder it will start playing the oldest episode (IIRC, the oldest unwatched episode). When it gets to the end it will automatically stop the one you're watching and start the next episode.

Could you have hit play on the folder instead of an episode?

Mike
 
#137 ·
My Pandora and YouTube working fine, but TVApps are dead since 0x5cb early Sat morning, the dreaded 301 error. Had several weather related outages (reboots) yesterday, but system tests all pass.
 
#139 ·
Mike Bertelson said:
It sounds like you're using Group Play. If you hit play while on the folder it will start playing the oldest episode (IIRC, the oldest unwatched episode). When it gets to the end it will automatically stop the one you're watching and start the next episode.

Could you have hit play on the folder instead of an episode?
Mike
That might be what happened! Because I didn't have the issue last night.

Thanks Mike!
 
#141 ·
HR24-200
0x5c8

Issue: Sporadic problems with 30sec skip. Sometimes when hitting 30sec skip during commercials, the scrub bar jumps all the way to the end of the recording and the question pops up if you want to delete said recording or not. I was a witness to this numerous times and no, the video was not paused, it was just successions of 30skip.

Issue 2: Some local advertisements on networks like Bravo for example are not skippable at all. 30sec skip maybe jumps 2 or 3 frames, and at 29.9 fps you pretty much get nowhere. You have to go into regular fast forward mode to get past these issues.

Issue 3: The channel banner has a semi-transparent fade to it and it's been like that for weeks. Clearing NVRAM does not fix it. It really doesn't bother me so I haven't rebooted (as you can see by the date in the corner)


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#142 ·
HR20-100
Firmware: NR 0x5c8
Report # 20120508-1A06 (#3, server), 20120508-2B58 (#1, client)
Issue: No playback from Playlist local or MRV. HR20 (server) is recording 1 program.
  • from remote (#1), MRV, tried 3 different HD programs, including currently recording show, no video, no audio. only progress bar. SD shows work OK.
  • from local (#3), tried 2 previously recorded HD programs, no video, no audio. only progress bar.
  • from local, tried currently recording HD show. Plays current show at approximately live time pointer. Will scan forward & backward, but speed of scan is not correct. Progress bar moves as if it's really doing what you're asking, but can't ever get to "real" time pointer. Can't start show from beginning, even when progress bar says 0.
  • after recording completed, the just completed recording now also shows no video, no audio. only progress bar.
after server reboot, server (#3) OK, but client still won't play remote HD shows. Client doesn't play local Playlist, D* HD shows, but plays OTA HD shows. :confused: Is D* playing with HDCP? :nono:

Other Whole-Home clients play same shows OK...

Conclusion:
  • Recently recorded HD shows via D* would not play local or remote on 2 HR20s.
  • Recently recorded OTA HD and SD shows played OK.
  • No HDCP or HDMI warnings were displayed, video was black w/o audio, on HDMI, component & composite outputs.
  • "live TV" OK
  • soft reboot of the 2 HR20s fixed the problem.
 
#143 ·
Issue: Sporadic problems with 30sec skip. Sometimes when hitting 30sec skip during commercials, the scrub bar jumps all the way to the end of the recording and the question pops up if you want to delete said recording or not. I was a witness to this numerous times and no, the video was not paused, it was just successions of 30skip
I have the same problem if I hit the 30sec skip too fast or hold it down. The same thing happens when backing up if you hit it too fast or hold it down, it will skip to the begining of the program. I think its a feature:mad:
 
#144 ·
It is fair to say we are staying with 0x59e for the HR24's for now. And nothing new in sight for our next fine release. It really is something that there is not one peep about what I just pointed out...I personally don't like games and especially this one.

I will be on this and every firmware release that comes down the pike. I know just the right guy to call. Nobody needs to just take it and do nothing...do something about it!
 
#145 ·
bpratt said:
I have the same problem if I hit the 30sec skip too fast or hold it down. The same thing happens when backing up if you hit it too fast or hold it down, it will skip to the begining of the program. I think its a feature:mad:
It is a feature, and an excellent one! Dunno about too fast, but too long will indeed invoke zip to the end.

Some may not realize that holding down the FF arrow will take you to the next tick on the progress bar, the reverse being true of the RW button.
 
#146 ·
Laxguy said:
It is a feature, and an excellent one! Dunno about too fast, but too long will indeed invoke zip to the end.

Some may not realize that holding down the FF arrow will take you to the next tick on the progress bar, the reverse being true of the RW button.
I think its a bug. Yeah I know about holding FF arrow or REV arrow to take you to the next tick. I mean why would you want to go to the end... just to make the "Delete, Keep ?" box come up? Just exit out and delete it from the playlist if you want to delete it. I could understand a shortcut to skipping to the BEGINNING but not to the end (I mean its the end... its over... what do you want there, theres nothing more to watch, shows done!) Anyway it happens to both the Wife and I. Neither of us are ever holding down the skip. We push, push, push, push, push, push it!

Skip to tick works great. Unless the half hour program is 29 minutes or less and you don't even get a halfway tick mark! (cough cough Tosh.0).

Anyway its just one of those annoyances that makes me wish the FCC opened up access like they did with Cable providers. Then we could build a media center 7 box with a 6 tuner DirecTV card in it and get fast performance and use media center extenders / xbox at secondary sets.
 
#147 ·
cypherx said:
I think its a bug. Yeah I know about holding FF arrow or REV arrow to take you to the next tick. I mean why would you want to go to the end... just to make the "Delete, Keep ?" box come up? Just exit out and delete it from the playlist if you want to delete it.
Sometimes I do that exact thing. Having several ways to accomplish the same task works well for me.
If you're constantly hitting the end without meaning to, perhaps that key is sticking a tad. Have another remote to try?
 
#148 ·
upmichigan said:
It is fair to say we are staying with 0x59e for the HR24's for now. And nothing new in sight for our next fine release. It really is something that there is not one peep about what I just pointed out...I personally don't like games and especially this one.

I will be on this and every firmware release that comes down the pike. I know just the right guy to call. Nobody needs to just take it and do nothing...do something about it!
Huh? I've read your post 4 times and it still makes absolutely no sense.
 
#150 ·
"Laxguy" said:
Sometimes I do that exact thing. Having several ways to accomplish the same task works well for me.
If you're constantly hitting the end without meaning to, perhaps that key is sticking a tad. Have another remote to try?
Having more than one way to do something is fine. Maybe they should just change the delay so you have to hold it longer? Or maybe only make it jump if it's in 30SLIP mode? Or maybe make another key do it since this one is so important to transport control. A colored button? Press and hold dash?

Good suggestion about the remote. I'm going to experiment with that. It's the RF remote. My other two are IR only... But I could clean the buttons out first. It's the heaviest used remote after all.
 
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