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HD DVRs, Receivers, and R22: Nov. 2011 Release Issues/Discussion (HD GUI)

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 28, 2011.

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  1. Dec 11, 2011 #881 of 1520
    gregftlaud

    gregftlaud Hall Of Fame

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    Ever since I got upgraded to the 057B software on wednesday i've had to restart my receiver twice b/c TV Apps stopped working. Right click ...then it says they are loading but then nothing happenss. Anyone else seeing this? It's also affecting the Active channel not working and when you are on a sports channel not being able to use the red button scoreguide.

    Whenever this happens i go into system info and network is connected and network services are running fine.

    I havent had this issue for like 8-9 months now. I havent changed any of the setup on my router. I have DVR hardwired (with static ip) to my router and port forwarding directed manually to that DVR ...also have ports 1701 and 443 open and directed to this DVR.
     
  2. Dec 11, 2011 #882 of 1520
    shoeheel

    shoeheel Legend

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    I've had two manifestations of the same problem (HR22-100)...

    1) Watching the first channel with the guide up. Set a recording for 1 hour later on a second channel. As soon as I pressed the record button, it exited the guide and switched to the second channel. No other recordings were ongoing.

    2) Watching the first channel, with a recording set on a second channel. When it was time for the recording to start, it switched to the second channel. No other recordings were ongoing.

    Anybody seen this problem?
     
  3. Dec 12, 2011 #883 of 1520
    mrphil

    mrphil Cool Member

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    Update 1909 CST 12 Dec 2011
    Doing some further troubleshooting this evening, I did another reset, simultaneously disabling my 2TB eSATA external drive. Once reset was complete, accessing the internal drive, all issues were resolved. I then did another reset with external drive reactivated. Issues returned. It would appear there is an issue with this newest update and the eSATA port or a memory issue? Perhaps others with external drives experiencing this issue could perform this procedure and comment.
     
  4. Dec 12, 2011 #884 of 1520
    mborner

    mborner AllStar

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    I'm still left with a guide that won't scroll but I'm also seeing more serious problems. Ever since the upgrade, channels change by themselves. While watching a recording, it will stop the recording and change to channel 10 all by itself. This will happen about 5-7 times during a 1 hour recording. Watching unrecorded TV does the same thing and it's always channel 10. It is not because of recording/watching conflicts. Anybody else experiencing this?
     
  5. Dec 12, 2011 #885 of 1520
    Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    Sounds like your receiver is getting remotely control.

    Disconnect from the Internet.
     
  6. Dec 13, 2011 #886 of 1520
    mx6bfast

    mx6bfast Hall Of Fame

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    Delray...
    How is that possible?
     
  7. Dec 13, 2011 #887 of 1520
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    I don't think it's being remotely controlled. It's possible but it's more likely that there is a stuck button or two on your remote. Before you go disconnecting internet access (which isn't really that hard anyway) try placing a piece of aluminum foil (folded over so there are two sheets) over the remote window at the front of the DVR. If you have an HR20, HR21, HR22, or HR23, the remote window is the dark (almost black) circle to the left of the light ring. If you have an HR24, shine a flashlight at it and you will see an oval cutout on the left side.

    If that solves your problem, then it's a remote issue.
     
  8. Dec 13, 2011 #888 of 1520
    rta53

    rta53 Legend

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    Now that would be quite interesting, having a DVR "remotely" controlled.
     
  9. Dec 13, 2011 #889 of 1520
    Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    It's possible, buy highly unlikely. There is a way to control a DVR from the web, but you need to be on the same 'internal' network.
     
  10. Dec 13, 2011 #890 of 1520
    CarolinaGuy79

    CarolinaGuy79 Legend

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    I got the new gudie this morning and I don't like it at all.
     
  11. Dec 13, 2011 #891 of 1520
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Why? What's so bad about it that makes the old one better?
     
  12. Dec 13, 2011 #892 of 1520
    Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    There will be some that don't, but most will. I like it, but my wife does not. She says it's too 'dark' and hard to read. Don't ask me to try and figure her out, I'm too busy to write that up here...... :grin:

    Also - it might be a good thing to post why you don't like it.
     
  13. Dec 13, 2011 #893 of 1520
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    For those who think the new guide is too dark, it might be worth a quick recalibration of your TV. If you're not inclined to buy a calibration disc, at least use the guide or playlist to adjust the brightness so the white letters are white but don't bleed over into the surrounding areas, and the contrast so that it is possible to see a difference between the black and grey areas of the guide.

    That little trick has improved things for a lot of people, and many of them say that the overall TV viewing experience is improved as well.
     
  14. Dec 13, 2011 #894 of 1520
    Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    Great advice Stu!

    My guestroom TV is where my wife first saw it a few weeks ago. Then she saw it today for the first time on our bedroom TV. Both TV's are calibrated (I'm a nut about that).

    'I don't like it' was the first thing she said then, as well as this AM. My guess is she'll be fine in a few days, as she only looked each time for a few minutes. She's one of those people who doesn't like change, but then gets over it. ;)
     
  15. Dec 13, 2011 #895 of 1520
    SoonerChris

    SoonerChris New Member

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    Anyone have a release schedule for the rollout. In Oklahoma and haven't got the update yet.
     
  16. Dec 13, 2011 #896 of 1520
    Jon J

    Jon J Grouch Extrordinaire

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    Post number two.
     
  17. Dec 13, 2011 #897 of 1520
    SoonerChris

    SoonerChris New Member

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    Didn't see it in the second post or the PDF. Am I missing something?
     
  18. Dec 13, 2011 #898 of 1520
    DVRaholic

    DVRaholic Godfather

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    Cant wait any longer for new HD GUI
    So am i to assume if i force a download at 6:00 am ET I should receive the HD GUI ??
     
  19. Dec 13, 2011 #899 of 1520
    9aces9

    9aces9 New Member

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    Dec 30, 2006
    My HR-22 100 receiver has the GUI update @ 3:32 this morning. My HR 20 700 has not received the update. Shouldn't the HR 20 have received the update at the same time? I'm in Salt Lake City.
     
  20. Dec 13, 2011 #900 of 1520
    Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    Only if it's in the stream at that time.

    Forcing something to your box is not without some risk.
     
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