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HD DVRs, Receivers, and R22, Version 0x06D8 -- Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, May 22, 2013.

  1. Jun 4, 2013 #61 of 220
    dravenstone

    dravenstone Cool Member

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    Sep 11, 2010
    I've been thinking about doing that for a while - I'll take a crack at swapping one DVR for another sometime but likely not for a couple days. Have to wait for a time when I'm both home, motivated, and not recording a ball game.
    My guess is probably have to leave things swapped for at least a few days since sometimes a reset helps for a little while.

    Think I should leave it on ethernet or swap it back when I swap them? My two good dvr's are still on the network via DECA, only the "bad" one is currently on ethernet - from the days we thought that might be the solution :)
     
  2. Jun 4, 2013 #62 of 220
    LiQiCE

    LiQiCE Mentor

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    Feb 13, 2006
    Northern...
    I'd say if the receiver works in one location with DECA - go for DECA.

    For fun - I just hooked up an eSATA drive to my HR24-500 to see if swapping drives makes any difference. It gets rid of old recordings done on potentially "bad" firmware and also eliminates the internal drive being bad.

    Will let it run like this for a few days and see if it makes any difference.
     
  3. Jun 5, 2013 #63 of 220
    kkl

    kkl Mentor

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    Feb 11, 2007
    Nope. I have an HR24-100. The slowness/pauses/freezing started with 0x066a. So with the -100, -200, -500 all reported to be affected, it is surprising that there aren't a lot more people complaining. What is wrong with our karma?

    Question: If I ask DTV to replace it, will I get another HR24, or could they send me any HR2x?
     
    1 person likes this.
  4. Jun 5, 2013 #64 of 220
    jibberyerkibber

    jibberyerkibber Legend

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    Mar 1, 2012
    Just got 0x06d8 last night on my HR23. No improvement. The 23 still locks-up for 80 seconds after I press RECORD.
     
  5. Jun 5, 2013 #65 of 220
    LiQiCE

    LiQiCE Mentor

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    Feb 13, 2006
    Northern...
    What I've read is if you have the Protection Plan, an HR24 will be replaced with an HR24. Without it - can't be sure although a lot of people have reported getting an HR24 recently as a replacement for their HR2x receiver.

    I am starting to think that there is a specific batch of HR24s effected - maybe they all utilize the same revision of component that has the problem (all HR24s share common components such as the CPU). So regardless of your manufacturer, you could be impacted by the problem. It is certainly firmware related - but perhaps not all HR24s have the problem.

    I doubt it - but I'm crossing my fingers that maybe replacing my hard drive fixes the issue. In that case - perhaps its the drive inside the HR24 that we all share that is an issue? Doesn't sound likely, but you never know.
     
  6. Jun 5, 2013 #66 of 220
    Rent_Share

    Rent_Share AllStar

    67
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    Aug 31, 2011
    Downloaded this morning 06/05/2013 (0x6d8)

    My HR20/100 has returned to it's normal pace as opposed to watching paint dry between button pushes

    Updated to a brand new remote control, I had sitting in a closet

    No change to the HR21/100 which also downloaded this AM but wasn't behaving badly
     
  7. Jun 5, 2013 #67 of 220
    joed32

    joed32 Hall Of Fame

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    Jul 27, 2006
    No guarantees.
     
  8. Jun 5, 2013 #68 of 220
    LiQiCE

    LiQiCE Mentor

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    Feb 13, 2006
    Northern...
    Please let us know if after a week or so it starts to slow down again. After a reboot, my HR24 seems to speed up and work great for a day or so and then it progressively gets worse and worse until the slowdowns are happening frequently.
     
  9. Jun 6, 2013 #69 of 220
    jibberyerkibber

    jibberyerkibber Legend

    238
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    Mar 1, 2012
    My HR24 downloaded 0x06d8 last night. Now it's even worse, I press RECORD, and same as before, the HR24 freezes up for 40 seconds. Can't even stop the recording. When I pressed RECORD this morning, I stopped the recording after 40 seconds and then went to my LIST and the new recording wasn't there on the top where it should have been. I rebooted the HR24 and then the recording appeared on the top of the LIST where it was supposed to be. Then I pressed PLAY on that recording and got nothing but a black screen. Subsequent tests turned out okay, but I still can't record anything for less than 40 seconds. Right after the reboot, when I pressed GUIDE, the GUIDE came up with a white background, Now it's okay. My HR23 went from bad to worse also.

    BTW: How do I get this forum to check my spelling like it did before? Thansk!
     
  10. Jun 6, 2013 #70 of 220
    jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    Sometimes a new ongoing recording does not show on my playlist but there is usually a little Up Arrow above the list on the right side. Pressing the Up button will show it.

    I use Internet Explorer 10 and it has a built in spell checker. It works in everything that I have found.
    It checks as you type.
    Firefox will also do that if you check the box that says "Check spelling as I type".
     
  11. Jun 6, 2013 #71 of 220
    Rent_Share

    Rent_Share AllStar

    67
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    Aug 31, 2011
    Already has, should I waste my time with CS
     
  12. Jun 6, 2013 #72 of 220
    LiQiCE

    LiQiCE Mentor

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    Feb 13, 2006
    Northern...
    The best CS could offer you is to replace your HR20 with another HR2x receiver. Since you have an HR20 - its possible you get an HR24 which would be an improvement but you wouldn't have OTA anymore (and you would need to ask for an AM21). But its possible you get an HR21,22,23 which would be a downgrade from the HR20. I made the mistake a long time ago of asking for a replacement of my HR20 and got an HR23 which is way slower than the HR20.
     
  13. Jun 6, 2013 #73 of 220
    LiQiCE

    LiQiCE Mentor

    234
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    Feb 13, 2006
    Northern...
    *knock on wood* - After having replaced my drive on my HR24 with a 1TB 7200rpm Hitachi drive connected via eSata - 2 nights ago - I have not had any problems. Zero slowdowns, no freezing - in fact the HR24 even feels faster than when it was working properly.

    Using an external drive is like doing a "Reset Everything" on the receiver, I needed to re-setup my Season Passes (aka Series), cannot access my old recordings (but they're still on the old disk), re-setup a lot of things such as video resolutions, parental password protection, etc etc etc.

    What I am not sure of is if performing a "Reset Everything" on the internal disk would also result in the same thing or if it is because of a bad drive. It seems suspect that so many of us are having problems would all have bad drives. I wonder if there was a problem in 0x66c, 0x6bd that is causing continued issues in 0x06d8 and a reset fixes it -- Or its possible a specific model of hard drive is causing the issue for people and changing drives fixes it -- or I just have a bad drive (although a surface test did not reveal anything).
     
  14. Jun 6, 2013 #74 of 220
    jimmie57

    jimmie57 Hall Of Fame

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    If that stays good and fast it would be really interesting for someone with just a few recordings that they don't mind losing to try the reset everything option of the receiver.

    I am crossing my fingers that it stays fast for you.
     
  15. Jun 6, 2013 #75 of 220
    phodg

    phodg Mentor

    65
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    Jan 20, 2007
    Usual problem for me - guide data gets wrecked, to-do list gets emptied. And the guide data doesn't repopulate properly (or the to-do list built) until I reset twice in 30 minutes to flush the damn thing. So I end up either missing things that it didn't record or missing things that occur while it's rebuilding the guide. It's really starting to annoy me now. I'm getting closer and closer to dumping DirecTV.
     
  16. Jun 7, 2013 #76 of 220
    jibberyerkibber

    jibberyerkibber Legend

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    Mar 1, 2012
    I use Firefox and the check spelling box is checked. This is the only site out of many many where my spelling isn't checked. Maybe it's the 0x06d8 karma.
     
  17. Jun 7, 2013 #77 of 220
    jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Try this:
    While in the reply box, right click your mouse and see if spell check is checked.
    Also, look to see if you have a dictionary selected ( it will show with the right mouse click you have already done ).

    https://support.mozilla.org/en-US/kb/how-do-i-use-firefox-spell-checker?esab=a&s=spell+checker&r=0&as=s
     
  18. Jun 7, 2013 #78 of 220
    LiQiCE

    LiQiCE Mentor

    234
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    Feb 13, 2006
    Northern...
    I performed a "Reset Everything" on my HR24 that was giving me problems using the internal drive. Set most of my Series recordings back up and will continue to monitor it to see if it still gives me issues.

    After 3 days of running on an ESATA drive, the HR24 did not have any freezes or slowdowns - so I am hoping the "Reset Everything" on my HR24 will cure the problem.

    I still have an HR23-700 that is giving me issues - but it is still on 0x6bd, so I will wait until it gets 0x6d8 to perform a similar "Reset Everything" on it and see if it goes back to normal.
     
  19. Jun 7, 2013 #79 of 220
    kkl

    kkl Mentor

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    Feb 11, 2007
    LiQiCE,
    I'm confused about what you've done. It sounds like you replaced your external drive and that resolved the delays, but then you wrote that "I performed a "Reset Everything" on my HR24 that was giving me problems using the internal drive." What drive have you normally been using when having the delays? Did you do a "Reset Everything" with your external drive disconnected? Could you clarify? Thanks.
     
  20. Jun 7, 2013 #80 of 220
    MercurialIN

    MercurialIN Hall Of Fame

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    Jul 17, 2006
    Just tried to force a download to get 0x6d8 on my HR24-100 and it downloaded 0x6bd again which was the software already on it. I'm wondering why my DVR wouldn't get 6d8 since that is what Doug's firmware app shows in the stream right now.

    I am experiencing all of the above mentioned lock up, slowness, unuseability problems with all three of my HR24's. I have two HR24-100's and one HR24-500. They were all working flawlessly until getting 0X6bd. I've been battling the slowness, unresponsiveness from all three DVR's ever since. Feeling extremely frustrated at this point.

    My DVR's are all coax connected and it is affecting my home network as well. My media streamers, Apple TV, Roku and WDTV Live all continually lose connectivity and stop streaming. My network had been just fine before. Just got a Nomad, now called Genie GO, and installed it yesterday it keeps popping up a message on my computer claiming it is no longer connected to my network. I've been really pulling my hair out on this one unplugging and rebooting my router, red button resetting the DVR's. Unplugging them etc. All to no avail.

    I had really liked my HR24's before this, didn't have a bad word to say about them, now I loathe them, as I can't even enjoy live TV via the DVR's let alone try and watch a recorded show. Something as simple as changing a channel now takes up to almost five minutes to execute.
     

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