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HD Extra Pack Sales Trick

Discussion in 'DIRECTV Programming' started by retired flyer, Dec 5, 2012.

  1. Dec 5, 2012 #1 of 35
    retired flyer

    retired flyer Cool Member

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    I had a DTV message this morning saying the HD Extra Pack will be free 5-12 Dec. After 8 AM EST still no channels. Called CSR and the first statement was
    "Why don't we give you free 3 months of HD Extra Pack?" This was the same sales trick played on me several months ago. Last time I took the free 3 months knowing that if you don't cancel brfore 3 months are up, you're automatically signed up and charged. This time I just asked to light up the channels and after she put me on hold, the channels lit up.
     
  2. Dec 5, 2012 #2 of 35
    damondlt

    damondlt New Member

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    Newfoundland...
    Just so you know, the customer has a trick for the HD extra pack too.;)
    Lets just say you should have taken the 3 month offer. You can delete it from your account right online,and that when you'll see the Trick!:)
     
  3. Dec 5, 2012 #3 of 35
    jimmie57

    jimmie57 Hall Of Fame

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    Mine are grayed out also.
    I don't care since I don't find anything there I want to watch.
     
  4. Dec 5, 2012 #4 of 35
    retired flyer

    retired flyer Cool Member

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    Nov 12, 2007
    There will be a next time soon, I'm sure, we'll take them up on the offer.
     
  5. Dec 5, 2012 #5 of 35
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    I talked to some shady characters at DIRECTV, this is being fixed.
     
  6. Dec 5, 2012 #6 of 35
    joshjr

    joshjr Hall Of Fame DBSTalk Club

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    That is not true for everyone. I have a grandfathered package and while I can add it via the webpage, I cannot remove it vie the webpage.
     
  7. Dec 5, 2012 #7 of 35
    joshjr

    joshjr Hall Of Fame DBSTalk Club

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    I bet you could have reauthorized your card online and they would of showed up as well. Sounds like what they did.
     
  8. Dec 5, 2012 #8 of 35
    lparsons21

    lparsons21 Hall Of Fame

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    But a quick call removes it without affecting the grandfathered package, and then strangely you can add... :)
     
  9. Dec 5, 2012 #9 of 35
    makaiguy

    makaiguy Icon DBSTalk Club

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    Sep 24, 2007
    Aiken, SC
    'Fraid you'd lose the bet. I tried that, as well as rebooting my receiver, some time before Stuart's post. At first nothing was coming in, but over a period of several hours they started popping up one by one, apparently as D* fixed it.
     
  10. Satelliteracer

    Satelliteracer Hall Of Fame

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    Dec 6, 2006
    No trick, there was a systemic issue that didn't turn on the free preview at the right time. That was fixed early this morning and the free preview is up and running.
     
  11. n3ntj

    n3ntj Hall Of Fame

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    Too bad the people who subscribe to the packages offered in free previews, don't get a credit for the days the channels are free.
     
  12. Satelliteracer

    Satelliteracer Hall Of Fame

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    Dec 6, 2006
    It would be a $0.83 credit I believe.
     
  13. TMan

    TMan Legend

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    Oct 30, 2007
    I'm new enough that I haven't had an opportunity change any aspects of my service through online account management.

    I've noticed, though, that some items appear grayed out, yet still seem to behave as if they're a valid link. For example, I have the NFL ticket on a promotional basis, but I won't be subscribing to that next year. If I look at that line online, it looks like the "Remove" link is actually a link, despite being grayed out in appearance, but I haven't tried it yet. I sort of figured it was meant to be a subtle way of trying to get people to leave it in place rather than dropping, etc.
     
  14. CCarncross

    CCarncross Hall Of Fame

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    Jackson
    Really? :nono2:
     
  15. hdtvfan0001

    hdtvfan0001 DIRECTV A-Team

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    Figured as much - an idea without real merit.

    Since channels like Starz, HBO, and Showtime also do free previews periodically, the bookkeeping alone to do those minuscule adjustments seems foolish.

    I'm all for getting a good deal...but trying to "trick" the system to get a few temporary benefits seems like questionable and not worthy of most people's time IMHO.
     
  16. skoolpsyk

    skoolpsyk Mentor

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    5
    May 24, 2007
    That didn't work for me; I had to give up my grandfathered package in order to cancel the HD Extra Pack; so it ended up costing me quite a bit in the long run...
     
  17. alnielsen

    alnielsen Godfather

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    There was a time that bothered me. Now, not so much.:nono2:
     
  18. Justin23

    Justin23 Hall Of Fame

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    Jan 10, 2008
    By that logic each time D* adds a channel they should increase your bill right away?
     
  19. DodgerKing

    DodgerKing Hall Of Fame

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    Apr 28, 2008
    You can get it for free for three months at a time.
     
  20. paulman182

    paulman182 Hall Of Fame

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    Aug 4, 2006
    What a debate over $5 a month!
     

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