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HD Receiver Installation FAQ

Discussion in 'DIRECTV Installation/MDU Discussion' started by Milominderbinder2, Oct 19, 2006.

  1. Jul 25, 2007 #81 of 135
    cartrivision

    cartrivision Hall Of Fame

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    Is the 100 the "newer" model? Also from Earl's review pictures of inside both receivers, his 700 had a 300GB disk and the 100 had a 320GB disk. Do all 700s have the smaller disk and all 100 have the bigger disk?
     
  2. Jul 26, 2007 #82 of 135
    Bulldog08

    Bulldog08 Cool Member

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    Jul 26, 2007
    Hi Newbie here. It is amazing how much information is available. My hr10-250 kept freezing up lately when threatening skies or a bit (sprinkles) of rain would come. I called D* and we talked and determined that I will need a hr20 anyway since the hr10 won't be receiving new HD channels come Sept. the box arrived the next morning, but I am a bit unsure what needs to be done to install the hr20 it is a refurbished model (hr20-100). can i just swap out the cables from the hr10 and install on the hr20 and just power it up? i would guess that the software isn't updated on the hr20. what do i need to do to get it completely updated and ready to roll? I have a hr20-700 on one tv and notice that it reboots on its own on occasion. should i be concerned?
     
  3. Jul 26, 2007 #83 of 135
    anubys

    anubys Godfather

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    do you know if you have a multi-switch? did you get the new 5-lnb dish? you won't see the new sats that will broadcast the new HD channels unless you have a new dish...you don't need a multi-switch if you only have 1 receiver...

    right now, you should be able to just connect the cables from the HR10 to the HR20 and be good to go (the unit will download the latest software version in the next couple of days and install it)...but you will need - at a minimum - the new 5 lnb dish to get the new HD channels in september...
     
  4. Jul 26, 2007 #84 of 135
    Bulldog08

    Bulldog08 Cool Member

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    Jul 26, 2007
    Yes, I have the 5lnb dish. I had that all installed last November when I moved into this house, which is 8 years old. I know that the installer used the existing outlets for each receiver, and when he needed two cables for each DVR I have (2) there was an outlet close enough to run a cable from it to connect to the DVR's. Yes, I have a Zinwell 6x8 multi-switch.
    Like I said before there is so much information on here, I hope I am not missing anything else.
     
  5. Jul 26, 2007 #85 of 135
    Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    Just take the 2 lines that are going to the HR10-250 and connect them to the HR20 with the BBC's in between the SAT lines and the HR20. Plug it in and go through the satellite setup. Make sure you select 5 LNB dish. After it is up and running for about 10 minutes it will reset by itself and start downloading the newest software which is 0x17e.
     
  6. Jul 26, 2007 #86 of 135
    Bulldog08

    Bulldog08 Cool Member

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    Jul 26, 2007
    Thanks Mike. Go RAVENS
     
  7. Jul 26, 2007 #87 of 135
    Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    BTW :welcome_s to DBSTalk and yes GO RAVENS
     
  8. Jul 27, 2007 #88 of 135
    Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

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    I think that they are both still in the distribution stream. The -700 has the RF antenna built in. Both are 320 GB.

    - Craig
     
  9. Jul 27, 2007 #89 of 135
    Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

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    Please take a look at the Installation Tips and Tricks to make sure that everything is good. Little things that were no problem before may become big issues now.

    - Craig
     
  10. Jul 30, 2007 #90 of 135
    bohlke

    bohlke Cool Member

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    Jul 30, 2007
    two years ago when I got my HR10-250 the installer came out and got me working even though I only had one RG6 cable in the basement to my TV. He used a diplexer to combine a few cables and all seemed ok. Is this a possible solution for the HR20?
     
  11. Jul 30, 2007 #91 of 135
    sbl

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    I can't imagine what the installer did unless it was to combine an OTA antenna with the satellite signal. I doubt he installed a stacker, as those are expensive (and don't work with the HR10 anyway).

    You need two cables - at least until SWM becomes available (see the Cutting Edge forum section for details on that.)
     
  12. Jul 30, 2007 #92 of 135
    Tubaman-Z

    Tubaman-Z Godfather

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    Jul 30, 2007
    I am a long-time DirecTV subscriber (since 1994) and a big fan of the DirecTiVos. I am also a fairly new owner of a rear-projection HDTV and so am looking at the HR20. I currently have 3 in-service DirecTiVos that I own. Since the DirecTV change to leased vs for-sale systems, has anyone had problems with ordering the HR20 and having their existing, owned systems inadvertantly "converted" to leased? (This seemed relevant to install questions, hence my post here.)

    Awesome job on the installation checklist. I guess I'll be losing the quad-shielded co-ax that I pulled a couple of years ago. :rolleyes:

    When I checked out the DirecTV site, it looked like it was going to cost me $299 for the HR20 plus install. In reading the posts here it seems like others have negotiated deals ranging from $0 to $199. Is there a special number at DirecTV to call or a magic phrase to use? (or another dbstalk forum to look in....)

    Thanks!
     
  13. Jul 30, 2007 #93 of 135
    DawgLink

    DawgLink Woof Woof Woof

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    Tuba, if you are a Sunday Ticket purchaser, use that as a leverage tool. I did and it worked like a charm. Say you may need to cancel it due to the high price of the $299 DVR
     
  14. Jul 31, 2007 #94 of 135
    bohlke

    bohlke Cool Member

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    Jul 30, 2007
    Now that I think about it I will have to look as I cant remember if I had two or one cable. This issue was getting OTA and the two SAT connections to work. The passive diplexer had a bunch of loss so I will need to figure all of that out here soon.
     
  15. Jul 31, 2007 #95 of 135
    Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

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    The new HR20 should not affect your old TiVo contracts.
    - Craig
     
  16. Jul 31, 2007 #96 of 135
    ThatJones

    ThatJones New Member

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    Aug 26, 2006
    I am planning on signing up for DirecTV service this fall to get ST. I would like an HR20 and a slimline dish. I was wondering if most new installs these days automatically get a slimline dish? Will the installer let you install the dish yourself when they come out to your house?

    I live in a split-level home with a spanish tile roof. Due to the position of my house, the only place to put the dish is on the side of the house, between the two roofs at the split level. Thus, to do the install, you would be on the lower roof, installing it on the side of the house that extends up to the higher roof.

    I am worried about the installer breaking the spanish tiles while walking on the roof, as I have heard that these tiles can be slightly fragile if not stepped on properly. I have thought about buying a dish on ebay and doing the dish install pre-ordering, but I don't want to pay $70 for something I can get for free by signing up. Does anyone have experience with spanish tile roofs? Am I being overly cautious????
     
  17. Jul 31, 2007 #97 of 135
    Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

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    Yes.
    They aren't supposed to.
    Call the special number in the Installation Tips and ask about your case.
    Solidsignal.com is way better. But call the special number first. Spanish tile can be weak from day one depending on the tile and the installation.

    - Craig

    - Craig
     
  18. Aug 1, 2007 #98 of 135
    amcdan

    amcdan New Member

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    Jul 13, 2007
    From the PDF: "If the HR20 is bad, it should be replaced on the spot. Do not accept a bad receiver or dish."

    Either I was told something wrong, or the tips document may need to be updated. I had my install last week. With my HD-DVR receiver, the video for the HD "cable" channels (those in the 70s - ESPN, DSC, etc.) was fine. But the audio was very distorted. But according to the tech, because the receiver was already activated, he was not allowed to give me a different receiver from his van.

    Can you even test the receivers without activating them? I basically never had a chance to get a replacement on the spot even though the thing has never worked. Supposed to get the new one via fedex in the next day or two.
     
  19. Aug 2, 2007 #99 of 135
    Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

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    We have multiple cases where the installation hotline instructed the installer to swap out on the spot.

    It sounds like maybe you did not call the DIRECTV hotline while the installer was there?

    - Craig
     
  20. Aug 2, 2007 #100 of 135
    amcdan

    amcdan New Member

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    Jul 13, 2007
    No, I did not call while he was there. Mistakenly took his word for it since he was professional and seemed to know what he was talking about. How can these things so commonly not work right out of the box? Not exactly off to a spectacular start with D*.
     

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