Well, the CSR told me that my new charges included $25.xx for state/local taxes....Im assuming that they were from the $299. As for the package pricing, mine was supposed to go up about $5-10 only according to the CSR...ill see what my statement says. One thing that I am pissed about is the statements. The went ahead and added the new charges to my account and its due on 4/8, BUT my current statement doesnt show that!! IMO, they should not be able to make me pay for something until I see a statement. So, I think these new charges should not take effect until next bill. I dont like paying for something when I cannot see it in my statement. Trying to get a CSR to explain all this to me was ridiculously difficult.