1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HD Upgrade Details from E*

Discussion in 'DISH™ High Definition Discussion' started by James Long, Feb 13, 2006.

Thread Status:
Not open for further replies.
  1. Mar 3, 2006 #161 of 315
    IowaStateFan

    IowaStateFan Godfather

    270
    0
    Jan 11, 2006
    CABILL,

    I think your post just goes to show what's wrong with E*'s billing system. They have so many different types of aggreements with different fee structures that it's nearly impossible for anyone to figure it out. To make matters worse the same fee can go by several different names - lease fee, rental fee, access fee. Some fees can be waived if the subscriber meets certain conditions (such as plugging the reciever into a phone line) and others can't. Some are included in the base programming package for some people. It's no surprise that you can play CSR roullette and get as many different answers as CSRs. E* would go a long way toward better customer service just by simplifying their fee structure.
     
  2. Mar 4, 2006 #162 of 315
    4HiMarks

    4HiMarks Hall Of Fame

    1,573
    35
    Jan 21, 2004
    Laurel, MD
    Something I have not seen addressed here is the programming content on existing receivers. The Dishwire on my 921 was never activated, so I have no way to get that content off my 921 in HD format. If I have to turn my 921 in to get the $200 rebate. I will lose it all. Ordinary network shows I watch and delete, but there is some stuff I would like to keep forever. Is E* going to transfer that to a new 622 for me? I don't think so. Until they have a way to do it, I want to keep my 921.

    I paid $1000 for it, and it still works fine. If the Dishwire that was advertised as a "future upgrade" had ever happened, I could archive my content on D-VHS or HTPC (and HD-DVD or Blu-Ray someday), but as it is now, I am stuck. Why should I have to pay (or give up a "rebate" of) $200 just to keep my content?

    -Chris
     
  3. Mar 4, 2006 #163 of 315
    normang

    normang Icon

    1,018
    1
    Nov 14, 2002
    Because of the MPAA, and digital rights management, your never going to be able to archive anything you want. Unless people get together and tell congress to wake up and support fair use.

    Otherwise recording devices other than those that encrpyt everything in sight, will be the only "temporary" place you can watch that favorite show, or you buy the recordings on DVD or which ever HD Disc is eventually the standard, which you won't be able to backup or copy either and may not even work on your computer..
     
  4. Mar 4, 2006 #164 of 315
    4HiMarks

    4HiMarks Hall Of Fame

    1,573
    35
    Jan 21, 2004
    Laurel, MD
    My point exactly. There is NO archive path. Except when I bought my 921, one was advertised. Now I didn't get all bent out of shape when Dishwire was discontinued like a lot of other people. I thought it was pretty much a long shot for any "future enhancement" to ever actually get implemented. But let's face it. 25 hours of HD content isn't very much. I'd love to be able to keep a lot more, but I can't. And now I have to give up the little bit I do have to get $200 off? Why do I have to turn in my 921? I should be able to choose what box(es) to trade in. I'd happily give up both my 501 and my legacy 2700 to get a 622. I'm not going to need them anyway, IF I CAN KEEP MY 921!

    I only have one HDTV right now, but I plan on at least one more in the not too distant future, and a single TV HD DVR with an OTA tuner would be ideal for it. A second 622 would be overkill.

    What is this $200 being called anyway? Is it a rebate, a buyback, an "early adopter discount" or what? I keep hearing "rebate", but I've never heard of a rebate that required you to turn in any equipment you own. OTOH, if it's a buyback, then the people who are leasing shouldn't be able to get it. Maybe they could have a third option for people who own their unit and want to keep it, like $100 off. I think that would be fair.

    -Chris
     
  5. Mar 4, 2006 #165 of 315
    normang

    normang Icon

    1,018
    1
    Nov 14, 2002
    Chris..

    I believe you can keep the 921, if you want to pay $299 If you give up the 921, its $99 after April 1st. The process is so confusing, but thats the way it goes..

    I can understand why you and other early 921 adopter's and owners feel like your getting the short end, but at the same time, if you've had that 921 for up to a couple years and even though it may not be perfect, I am assuming that it recorded a large percentage of the shows you wanted to watch on a routine basis, what is that worth?

    To me, usage counts towards to the value I get out of something I bought. If I spent a $1000 for something and it sits on a shelf, then I am not getting my money's worth, but if it gets used day in and day out, then I am.

    I have a 942 I own. I plan to get the 622 and move the 942 and keep it for a while longer in another room, initially on an SD set, and eventually I'll upgrade it to some level of HD set.. That will cost me $299,

    However if I elected to give up the 942, I could do it for $99. Now,I could think that because of the original value of the 942, I maybe losing a few $$, but I would still feel like I got my moneys worth because the of the usage I got from the 942.

    However I will use my 942 for while longer before I change it for something else down the road because I don't mind the limitations for where I intend to use it.
     
  6. Mar 4, 2006 #166 of 315
    scottchez

    scottchez Icon

    992
    13
    Feb 4, 2003
    Do you have to sign an 18 month contract if you get a 622?

    I have a 942 right now under the lease plan will they sign me for a new contract?

    I cant remember, I thought there was something about 18 months.
     
  7. Mar 7, 2006 #167 of 315
    icelite

    icelite Cool Member

    13
    0
    Dec 6, 2005
    I find this information interesting. I decided to call Dish tonight 03/6/06 to start the process of getting upgraded to the 622. After talking with the rep She told me that if I waited until April 1st that I would get the 200.00 rebate and still keep my 942 receiver. She looked at my account and said that since I owned the unit that would stupid if I had to return it. She assured me that in April I can upgrade for 99.00 and keep my 942 since I paid full price for it and own it.

    Anyway I hope she was correct since she convinced me to wait until April to start the process.

    Either way I am upgrading in April.




     
  8. Mar 7, 2006 #168 of 315
    Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
    0
    Dec 10, 2002
    icelite.... Lot of miss-information going around, but the post you read above was clarifcation provided from Dish on this issue to try and clarify the confusion and miss-information that is being relayed.

    April 1st is the date and yes to get the 200 dollar rebate you must turn in your 942 or 921. We have not heard anything to the contrary.
     
  9. Mar 7, 2006 #169 of 315
    churoval

    churoval AllStar

    55
    0
    Aug 2, 2005
    After 5 days, my account still shows the dish upgrade fee and my amount due is still the same as it was before, so I called them back this morning to make sure it was actually removed. The CSR told me that the credit wouldn't happen until my NEXT bill, so effectively I would have to pay them $59.95 this month since I'm on autopay and they would credit it back next month. I told the CSR that that was a load of male bovine feces and talked to a supervisor who "promised" me that my account would be adjusted before they hit my credit card on the 17th. Guess I'll just have to keep my eye on it between now and then.
     
  10. Mar 7, 2006 #170 of 315
    ken310

    ken310 Legend

    109
    0
    Feb 24, 2006
    The 622 is also a dual tuner receiver, right? So unless your talking about using the 942 on a 3rd+ tv what good is it if you have a 622? A $600+ sd/dvr is a bit much plus I'm sure we would be charged a monthly dvr fee also.

    Also if we buy a 622 is the hd package price that includes the lease adjusted or do we take it again?

    ___________________

    942
    2x 510's
    2x 4700's
    3x 3700's
    etc, etc, etc
    5th dish 3/8/06
    Sony 34" XBR
    Sony STR-DE898+
    Dish© 9+yrs
     
  11. Mar 7, 2006 #171 of 315
    clapple

    clapple Godfather

    308
    0
    Feb 11, 2003
    What is the deal if you want to upgrade from a single tuner SD DVR to a 622?
     
  12. Mar 7, 2006 #172 of 315
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,751
    985
    Apr 17, 2003
    Michiana
    $299 to get a leased ViP-622 DVR and $25 if you return your old receiver.
     
  13. Mar 7, 2006 #173 of 315
    dalucca

    dalucca Legend

    151
    0
    Feb 5, 2005
    So you are saying if I have a 508 I can get a 622 for $25? :confused:
     
  14. Mar 7, 2006 #174 of 315
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,751
    985
    Apr 17, 2003
    Michiana
    No ... give E* $299 and they will send you a ViP-622 (leased).
    Give E* your old receiver and they will likely give you $25.
     
  15. Mar 8, 2006 #175 of 315
    rockothomp

    rockothomp New Member

    5
    0
    Feb 15, 2006
    can I get a rebate with my 411?
     
  16. Mar 8, 2006 #176 of 315
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,751
    985
    Apr 17, 2003
    Michiana
    No. The rebate will only be available to those returning a 921 or 942.
     
  17. Mar 8, 2006 #177 of 315
    jrb531

    jrb531 Icon

    916
    0
    May 28, 2004
    If it did not cost $10-15 to ship and insure the old boxes it might be worth it.

    -JB
     
  18. Mar 8, 2006 #178 of 315
    Mikey

    Mikey Hall Of Fame

    1,295
    0
    Oct 26, 2004
    Dish provides a prepaid UPS label with the box. :)
     
  19. Mar 9, 2006 #179 of 315
    jrb531

    jrb531 Icon

    916
    0
    May 28, 2004
    I might go for that if they pay for shipping.

    I have a 501/508/811 and I'll take the $75

    -JB
     
  20. Mar 9, 2006 #180 of 315
    Randybes

    Randybes Cool Member

    18
    0
    Sep 16, 2003
    If you want to replace two of your receivers what is the upfront cost (ignoring trade-ins) 299x2?
     
Thread Status:
Not open for further replies.

Share This Page