One word...WOW! I've had it installed for a few days now and no complaints. This machine and TIVO itself live up to all the hype I've read about here and at tivocommunity. It is extremely easy to install, setup, and use. The recording features are rock solid and user friendly. The TIVO season pass option is quite useful. I have a three year old and all new Dora the Explorer, Cyberchase, and Dragon Tales shows will be recorded for her. Last night was my night to put my daughter to bed. Normally, I would have rushed the process so that I could watch the NCAA tourney. The HDVR2 allowed me to push one button and record the games. After my daughter was asleep, I started the game from tip off and could fast forward through the commercials until I caught up to the live action. It was heavenly. No bedtime stress and nothing missed. The two tuners are great too. My wife can watch Emeril Live at 8pm tonight and I can record the tourney games and watch them later. My wife initially resisted this purchase, but now she loves it. She also thinks it is easy to use. I highly recommend the HDVR2. If you have been on the fence regarding buying one, take the plunge. You will not be sorry. I flipped back and forth between wanting a 721 (and DISH) or going with a HDVR2 (and DTV). I think I made the right choice. Thanks to everyone who posted their positive experiences in the past. You set my mind at ease. I hope I can do the same for someone else.