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HELP :: DECA Not working

Discussion in 'DIRECTV - H24/HR24 Field Trial (private)' started by smiddy, Dec 18, 2009.

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  1. Spanky_Partain

    Spanky_Partain Active Member

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    Here are the steps I did to hook up DECA.

    1. Installed filter
    2. Installed DECA boxes at each piece of equipment intended to go into the cloud. This equipment was put into standby while DECA was installed. Break connection of SAT 1 cable and connector. Hook DECA boxes to SAT 1, then the SAT cable to other end, then plug the network cable into the Port 1 of the network jack. Nothing should be plugged into Port 2.
    3. After all DECA SAT connections are hooked up, then hook up the uplink DECA to the PI and plug the network cable into the appropriate home network uplink. Now plug in the PI.

    You may need to use the gateway IP address of your local router, like 192.168.1.1 and you may need to use the DNS IP address that is given to your from your provider.

    I use reserved DHCP addresses like VOS mentioned. That way I can reset my network if I ever feel like it and it will always default back to DHCP and it will always get the same IP address.
     
  2. Spanky_Partain

    Spanky_Partain Active Member

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    Perhaps we need to schedule a private chat session at a specified time.
     
  3. Canis Lupus

    Canis Lupus You make it, We break it

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    How about this question:

    Of those in Group 3 having problems, how many are using Static IPs as opposed to DHCP?

    I haven't recalled anyone reporting problems while using DHCP.
     
  4. LameLefty

    LameLefty I used to be a rocket scientist

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    Same here. My boxes all THINK they're automatic, but really they're not. :lol:
     
  5. houskamp

    houskamp New Member

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    even with all lights green I can't even pull a dhcp IP..
     
  6. Canis Lupus

    Canis Lupus You make it, We break it

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    Have you reset to network defaults and tried with any other router configs?
     
  7. houskamp

    houskamp New Member

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    few hundred times.. works with same settings and router on cat5.
     
  8. inkahauts

    inkahauts Well-Known Member

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    ok.. so here is what i have done most recently...

    I restored defaults for networking, then did a reset everything, and then rebooted the box twice... On both boxes...

    Then without doing anything else, I do a system test, and I get the same result, not connected to internet...

    In fact, why has it even tried at this point? I never went into network connections at all...

    I am about to post a couple polls to see if I can gather some info to find out what I may be doing (and smiddy) That may be causing this that no one else is noticing...
     
  9. inkahauts

    inkahauts Well-Known Member

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    Anyone think that I should try and hook up the Ethernet port and see if the thing will even get an ip address that way, and then switch back to the deca?
     
  10. LameLefty

    LameLefty I used to be a rocket scientist

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    I did NOT do that, and in fact Doug specifically advised me not to. :confused:
     
  11. inkahauts

    inkahauts Well-Known Member

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    Yeah I know, but I am begin to wonder about it simply cause I am out of other options! And it seems like this is an issue with the router assigning an ip address to the units.

    Ok, let me ask if any of the following 3 situations are possible:

    1. If I didn't hook up the deca device at all, would the units be able to talk to each other for mrv via swm connections (since they have decas built into the receivers)?

    2. If I hooked up the deca device, but never plugged in the network jack, would the units be able to connect to each other and work via MRV without internet access?

    3. What if I hooked up the network cable coming out of my deca to a router, and that was the ONLY thing plugged into the router? No other devices, and no internet connection into the router?

    I am looking to try anything at all at this point...
     
  12. Canis Lupus

    Canis Lupus You make it, We break it

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    I did in fact set up via Ethernet on the HR24 b4 the DECA arrived, but this had no affect on my ability to set up DECA. In fact after I re-ran the Network Setup, my router (Airport Extreme) assigned the same IP address to it and it worked fine.
     
  13. dave29

    dave29 New Member

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    1) yes
     
  14. dave29

    dave29 New Member

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    Well, they are supposed to anyway.
     
  15. LameLefty

    LameLefty I used to be a rocket scientist

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    Before I got my DECA stuff, my H24 "saw" the HR24 once I went in and manually set IP addresses for the default gateway and DNS for each box (I used the HR's self-assigned 169.x.x.x address for those settings on both). However, it was the pre-0x0388 version and the H24 locked up when I tried to play a recording.
     
  16. inkahauts

    inkahauts Well-Known Member

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    The more i am thinking about it, the more I think this is an issue with my router not assigning ip addresses to these units...

    First thing I am going to do is take the deca out and see if I can get them to see each other without the deca dongle...

    Then...

    I wonder if its not playing nice with the deca? I may try and hook it up to the network direct and see if it will assign ip's, and then go back to deca and see what happens... I don;t see what there is to loose at this point...
     
  17. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    You may also want to try one device (HR24 or H24) and DECA .. Once you've exhausted things to try, you can hook the Ethernet port up to you router just to get some warm fuzzies things are working the way they are supposed to .. I still wonder about the filter, though. Maybe something is going hokey.
     
  18. inkahauts

    inkahauts Well-Known Member

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    Yeah, I tried just one earlier, I can try it one more time though.. You never know.. But at the very least, I think I need to get a connection setup in some way so I can send a report on this.. Might help them figure out whats going on...
     
  19. azarby

    azarby Hall Of Fame

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    I use static IP for both the H24 and HR24, but i had to use DHCP first to get things working.

    Bob
     
  20. smiddy

    smiddy Tain't ogre til its ogre

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    First, I want to thank you all for your tidbits of help. I am not going to type everything I tried to get to where I am now, although...

    At the end of the day yesterday, after many frustrated hours of messing with things, I decided to do exactly as you suggested, I hooked it all up as I had it initially. However, I disconnected the HR24 entirely. When I rebooted the H24 it connected to the DECA Module (woowho!) and I could see traffic on my network from the H24, it could also see my HR20-700 and HR21-200 on the wired portion of the network.

    I replaced the HR24 into the mix, it didn't connect to the DECA Module initially upon a reboot. So I did as a few suggested, I Reset Everything (BTW, I had thought I did this earlier, but I must not have been resetting everything on the HR24) and then it connected to the DECA Module and the H24 could see it.

    My setup has been updated here.

    Ok, now that it is all connected, and I can see all my netowrked STBs, the HR24 and H24 does not setup Network Services and thus I get a Internet error. Here's the Info Screen:

    Code:
    STB Services Port:   N/A (301)
    Status:              -
    Audio Services Port: -
    Network:             Coax Connected
    Internet:            Not Connected (22)
    Some interesting notes: I have made the HR24 our primary DVR, it is blazing fast in comparison to either the HR20-700 or HR21-200; Media Share seems to work fairly well, though I can't get Photos Shuffle All to work, yet; MRV from a wired (HR20-700 and HR21-200) DVR to the DECA connected (HR24-500 and H24-100) has some minor issues with pixelation around characters and audio drop outs.

    I have not done much testing of these feature between the two DECA connected STBs, however I will in the coming days.

    Again, thanks everyone for your inputs and insights. I have a small internet connection issue which I think I can work through, maybe and a ton of other testing to do, I am in the water as they say. :)
     
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