I am unable to get channels 676 or 678 in my zip code (39525) to watch Hornets\Pelican NBA games (721 Not Subscribed). The only way to view these games is to add the Sports Pack to gain access to these channels. According to DTV RSN lookup I am to receive these channels for free in all DTV packages. This seems to be a issue in all zip codes in MS that begin with 394xx, 395xx, and 396xx. The problem is that MS is in FS South territory and FS New Orleans is a feed of FS Southwest. I have called DTV about a dozen times since 10/31/12 and every time they act as if this is a new issue. I spent 30-60 minutes on the phone while they troubleshoot and research the issue. Then they finally offer me a 30 to 60 day credit for the sports pack while they repair the problem. Does anyone have any ideas how to resolve this problem?