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Help Getting Internet Reconnected

Discussion in 'DIRECTV Connected Home' started by cawras, Dec 26, 2012.

  1. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Considering he OP says he has a WB68, I'm guessing he has BBC's, but he needs to have two cables to the DVRs.

    - Merg
     
  2. cawras

    cawras AllStar

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    0
    Dec 15, 2006
    OK, my bad. I just worked the receiver out and you are right, there is two cables on both. Now I am even more confused. I just checked and only three rooms have the dual coax boxes. I just had the basement done and it has a single coax coming from the WB68. What will I need to do to get a new HR34 working? I'm guessing it has something to do with the SWiM which I have no idea about.

    Again, I'm sorry for the confusion I have caused.
     
  3. litzdog911

    litzdog911 Well-Known Member

    12,221
    66
    Jun 23, 2004
    Mill Creek, WA
    Probably best to call DirecTV to get a SWM upgrade and professional installation for your HR34. You cannot use the HR34 on your current setup. And its five tuners will require the addition of a SWM16 switch to your current equipment. DirecTV's installation fee will cost you less than buying all of the required equipment yourself.
     
  4. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,683
    348
    Dec 9, 2006
    That's why we're here.
    I'd say litzdog911 has a good idea for you.
     
  5. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Don't worry about it. As mentioned, that's why we're here. I'd say that you would want DirecTV to do the install for you. When I upgraded to a SWM16, I paid $50 for the install. The SWM16 itself is about $250.

    So, any luck with swapping the CCK out?

    - Merg
     
  6. cawras

    cawras AllStar

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    Dec 15, 2006
    So, any luck with swapping the CCK out?

    - Merg[/QUOTE]

    No. I have to wait for the kids to come over to help move the wall unit out to get to everything.

    I appreciate everyone's help on this. I think at this point I'll be calling DTV and discussing a professional install.
     
  7. litzdog911

    litzdog911 Well-Known Member

    12,221
    66
    Jun 23, 2004
    Mill Creek, WA
    Keep us posted.
     
  8. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    My guess is that if you upgrade to Whole Home and a HR34, your connection problems will be solved. Working off of DECA makes things much easier to support and trouble-shoot.

    - Merg
     
  9. cawras

    cawras AllStar

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    0
    Dec 15, 2006
    That's the current plan
     
  10. dielray

    dielray Legend

    234
    1
    Aug 5, 2009
    Is the WLAN light solid on the wireless adapter?

    If not, there's another way to setup the wireless adapter.

    *Press menu on the remote
    *Go to Settings & Help
    *Go to Settings
    *Go to Network Setup
    *Go to Advanced Setup
    It will take a few moments for this to populate
    *Go to Setup Wireless
    If Setup Wireless doesn't display, restore defaults and try again.
     

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