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Help Please!

Discussion in 'DIRECTV General Discussion' started by wanderer666, Jun 9, 2010.

  1. wanderer666

    wanderer666 New Member

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    Feb 12, 2008
    OK the software download froze up my DVR last night. It went into a scandisk and after 18 hours and over 7000 errors it finally completed and said passed.
    However when I try rebooting it gets stuck on the "Checking satellite settings" screen and freezes there. I have tried multiple reboots and the tech at D is clueless. He told me he will have a grade 1 tech call me or something which i am highly skeptical of. It worked fine before the software download. any suggestions are much appreciated!
     
  2. litzdog911

    litzdog911 Well-Known Member

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    Jun 23, 2004
    Mill Creek, WA
    Do you have other Receivers/DVRs? Are they working OK?
     
  3. jasonki32

    jasonki32 Godfather

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    Jan 29, 2008
    Pull the cord on it for about 15 seconds and then let it reboot. See if that helps at all.
     
  4. mobouser

    mobouser AllStar

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    May 23, 2007
    Kill the power cord twice wait about 5 seconds between disconnects
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    5 to 10 mins is better. ;)
     
  6. johns70

    johns70 Legend

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    May 2, 2010
    Why ? :confused:
     
  7. billsharpe

    billsharpe Hall Of Fame

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    Jan 25, 2007
    Southern...
    ...gives you a chance to get a cup of coffee or a cold one from the fridge. :D

    15 seconds may be a bit too short. Ten minutes may be unnecessarily long.
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,683
    348
    Dec 9, 2006
    More than a few seconds is needed. 3 mins "or so" is what's in the manual, and from all the testing we do here, 10 mins seems to be a good time for all the voltages to bleed off and be able to do a true "cold boot".
     

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