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help recordings not on hopper!!!!

Discussion in 'Hopper System Support Forum' started by jefte1, Oct 4, 2012.

  1. jefte1

    jefte1 Cool Member

    90
    1
    Feb 10, 2010
    South Carolina
    My hopper just did a self reboot and when it came back on all my recorded programs were gone..can anyone help.I was just watching tv when it just froze up and rebooted on its own..when I went to dvr to watch something all my recordings were gone.
     
  2. garys

    garys Hall Of Fame

    3,180
    3
    Nov 4, 2005
    There have been a couple of reported incidents like this, unfortunately if a reboot didn't bring them back, your recordings are gone.
     
  3. jefte1

    jefte1 Cool Member

    90
    1
    Feb 10, 2010
    South Carolina
    thanks for the reply just got off phone with a tech support in my are (sc) they are sending a tech out tom afternoon..my other hopper in my daughters room is fine and working just the one in the lr went out.
     
  4. saberfly

    saberfly Legend

    202
    3
    Apr 4, 2010
    I guess you aren't going to start cookin, cleanin, leavin, and jaggin.
     
  5. gtal98

    gtal98 Godfather

    363
    1
    Jan 30, 2011
    Don't expect the tech to recover your recordings for you. I am one, and we don't have any special tools or anything. As garys said, if you perform a power cord reset and they still don't show, they're gone.
     
  6. jefte1

    jefte1 Cool Member

    90
    1
    Feb 10, 2010
    South Carolina
    yeah i figured that.....it is now freezing up and shows a signal loss on screen... the one in the other room is fine.. no signal loss just the hopper in the living room...will do that when i go to switch channels..and now even tho it shows a channel being recorded on the guide the red light is not on the front of the hopper.
     
  7. P Smith

    P Smith Mr. FixAnything

    21,999
    182
    Jul 25, 2002
    W.Mdtrn Sea
    perhaps your DVR is overheated ?

    As to recover recordings ... well, it could be done, but if you own it, willing to learn Linux and XFS tool; then first action: stop using DVR, need turn it off, remove the drive and start working with it.
     

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