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Help troubleshoot a problem

Discussion in 'DIRECTV General Discussion' started by 5353, Nov 30, 2009.

  1. 5353

    5353 AllStar

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    Sep 2, 2009
    I have a HD H23-600 receiver and are having signal problems on the HD channels only. I have had a tech out 2 times and he said the dish is fine.
    So I was thinking of borrowing my mom hd receiver and hooking it up at the same time with same line to see if the singnal goes out on both or just one.
    So can I use some type of splitter to do this

    Note cable is 100% good tested.
    Signal goes out cloudy, not cloudy, day, and night
     
  2. Shades228

    Shades228 DaBears

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    Mar 18, 2008
    Define signal problems.
     
  3. harsh

    harsh Beware the Attack Basset

    21,192
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    Jun 14, 2003
    Salem, OR
    We need to know more about your setup to answer your question.

    1. Is this the only receiver in the house?

    2. What kind of dish is the receiver currently configured for?

    3. How long ago was your current dish installed?

    4. Have you checked the signal strength statistics?
     
  4. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
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    Jun 18, 2006
    As for whether you can use a splitter for this, unless you are on a SWM setup the answer is definitely no.
     
  5. David MacLeod

    David MacLeod New Member

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    Jan 29, 2008
    trees blowing nearby?
     
  6. 5353

    5353 AllStar

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    Sep 2, 2009
    1. No trees 100% clear view
    2. slimeline dish pointed at 99-101-103-110-119
    3. Only receiver no switches in between
    4. 4 months ago be going on since beginning.
    5. Signal seems to be low on the evens on 99/103
    6. I get searching for signal 771
    7. I alos get guide not updated in the last hour
     
  7. gulfwarvet

    gulfwarvet Tips & Resources Collaboration

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    Mar 7, 2007

    please post all your signal readings.
     
  8. 5353

    5353 AllStar

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    Sep 2, 2009
    on all sats or just 103 and 99
     
  9. jodyguercio

    jodyguercio Active Member

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    Aug 16, 2007
  10. shedberg

    shedberg Icon

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    Jan 20, 2007
    Use this template:

    Fill in your readings for each satellite and tuner using these examples. A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):


    Satellite transponders (32 total at 101º)
    [Most of your standard definition channels are beamed from 101ºW]
    1-8 # # # # # # # #
    9-16 # # # # # # # #
    17-24 # # # # # # # #
    25-32 # # # # # # # #

    Satellite transponders (3 total at 110º)
    [A few HD channels, also beamed from 99 & 103º]
    1-8 NA NA NA NA NA NA NA #
    9-16 NA # NA # NA NA NA NA

    Satellite transponders (11 total at 119º)
    [Local SD channels for some cities, Spanish package]
    17-24 NA NA NA NA NA # # #
    25-32 # # # # # # # #
     
  11. 5353

    5353 AllStar

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    Sep 2, 2009
    here you go the guys insist that 101 is on there is nothing else
     

    Attached Files:

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  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
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    Dec 9, 2006
    Your dish needs to be better aligned for 99 & 103. If that doesn't bring their levels higher, then the dish [reflector] needs to be replaced as it's bent.
     
  13. gulfwarvet

    gulfwarvet Tips & Resources Collaboration

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    Mar 7, 2007
    agreed with VOS, 99 and 103 is low and your dish needs to be tweaked. crossing fingers that the reflector isn't bent.
     
  14. 5353

    5353 AllStar

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    Sep 2, 2009
    what symptoms would a bent reflector have
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    Low levels off 99 & 103, with good levels off 101, "and" the tech not being able to improve them by aligning the dish.
    There have been a couple of "bad dishes" out there, though it's rare [and maybe this tech hasn't seen one].
     
  16. 5353

    5353 AllStar

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    Sep 2, 2009
    I will say he doesn't have a birddog he uses the box to point the dish and how about plumb problem.
    I want to fix myself but I watch video on setting this up and it looks like a bit5h

    Edit
    Could it be the receiver at all
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
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    Dec 9, 2006
    I use my receiver to align my dish [several times].
    It does help to know what the adjustments do, so you don't chase your tail all day, but it really isn't that hard.
    The mast being plumb "helps" but even one out of plumb can be aligned, though it takes longer and you "really need to know" what the adjustments do.
    "I would" use the fine adjusters to see if 99 or 103 would improve. "Just looking at either one", would show if alignment was the problem. If you can improve the levels, then it isn't a bent dish, but merely a poor alignment.
    How long has it been since the tech last came out?
    You should have 90 days to have them back out [for free] to "resolve" your problem.
     
  18. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
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    Dec 9, 2006
    "It could be" many things, but "probably" is where you need to start and that's the dish.
     
  19. RobertE

    RobertE New Member

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    Jun 9, 2006
    Having run across a few bent reflectors, it can be darn near impossible to see it with the naked eye (or a dressed eye for that matter :p )
     
  20. 5353

    5353 AllStar

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    Sep 2, 2009
    if i dad a bent reflector would numbers go up and fast

    If I went up there to tweak it what should i do

    dish is new and always been that way at first thought it was the rain but rainy season is over so I called guy came out re-aligned the numbers looked good when he left but the went back down...
     

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