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Hopper 3 Guide Update

Discussion in 'Hopper System Support Forum' started by Nashcat, Dec 6, 2016.

  1. Nashcat

    Nashcat Legend

    143
    2
    Dec 17, 2003
    Nashville, TN
    Is there a way to force a guide update on the H3?
     
  2. P Smith

    P Smith Mr. FixAnything

    21,457
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    Jul 25, 2002
    W.Mdtrn Sea
    warm/cold reboot
    if you will do it in proper time (4 times per 24 hrs - see my old reply to James Long about EEPG spooling) you'll get 14 days
     
  3. Nashcat

    Nashcat Legend

    143
    2
    Dec 17, 2003
    Nashville, TN
    Thank you, but try as I may, I can't find that post under any search terms I can think of. I look for guide update activity on the TV Activity page. Occasionally I randomly see it occurring on a free tuner while the H3 is active. I have checked for it after reboots, cold and warm, but never have seen it update then. I just tried a warm reboot again, but no update starts. However, for the first time I've seen it, the H3 went into standby about 2 minutes later - twice. The first time I pressed Select within about 10 seconds after it went into standby. No update. The second time I waited about 5 minutes to see if it needed a little more time to initialize the update, but no dice. I know, I'm just grasping for something at this point. :)
     
  4. patmurphey

    patmurphey Godfather

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    47
    Dec 21, 2006
    Once in a blue moon the guide doesn't update. Relax, it'll be there tomorrow morning. The temporary loss of the extended guide will not affect any of your scheduled recordings.
     
  5. Nashcat

    Nashcat Legend

    143
    2
    Dec 17, 2003
    Nashville, TN
    That's not so, Pat. It does regularly.
     
  6. P Smith

    P Smith Mr. FixAnything

    21,457
    134
    Jul 25, 2002
    W.Mdtrn Sea
    before it was 4 times per day, now ...
    but you know, sometimes glitches happen
     
  7. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,130
    891
    Apr 17, 2003
    Michiana
    The satellite stream updates at regular intervals but that does not force the receiver to update at the same time.

    The Hopper 3 has enough tuners that one could be used every few hours to download a complete new guide but each download needs to be processed against the timers list to create an events list. I have noticed on my Hopper 2000 that there are times where no events are shown while the list is reprocessed. It seems like that is best done when the receiver is not in active use. The older Hopper will download the complete guide after they are shut off. This occurs after the nightly reboot but it can also occur earlier in the day when the receiver is off.

    For reference (P Smith knows this but others may not) there is also a "present/next" EPG that is constantly seen throughout the day. This EPG contains all of the channels (every satellite channel including locals) but only includes the program currently airing and the program next to air on each channel. This EPG is good for "last minute" updates and the greatest effect can be seen when a channel is added or content is removed. When a channel is added it shows up in the guide with just the present and next program shown until the next complete guide downloads. When channel content is removed or changed (for example for a dispute) the present and next program changes but events further out in the guide do not change until their time block is covered by the present or next program or the complete guide is downloaded.
     
  8. patmurphey

    patmurphey Godfather

    849
    47
    Dec 21, 2006
    3 days ago, I experienced exactly what I stated and it's no big deal.
     

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