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Hopper BUG

Discussion in 'Hopper System Support Forum' started by bigdog9586, May 19, 2012.

  1. bigdog9586

    bigdog9586 Legend

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    Jan 17, 2008
    watching a show or DVR saved program and accidently hit the number one button on the remote. It goes to a screen to rent a movie ($6.99) and there is NO easy way of getting out of it. Pushing cancel or live TV buttons do nothing. I have to push the guide button, go to another channel and enter that one in order to exit the rent screen. Most times I'm watching a saved program and that means another 3 or 4 more pushes to get back to what I was watching. This is unacceptable. Why don't the cancel button exit me out of this?
     
  2. Marlin Guy

    Marlin Guy Hall Of Fame

    2,129
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    Apr 8, 2009
    Cancel won't change the channel.
    Push the recall button and go back to a previous channel.
    You can also set the recall button to go back to the previous channel in a traditional manner, rather than displaying the last four.
     
  3. puckwithahalo

    puckwithahalo Hall Of Fame

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    Sep 2, 2007
    cancel doesn't exit out of that because when you hit 1 you actually went to channel 1 which is the on demand channel. Just like hitting cancel on a regular channel doesn't take you anywhere either. For example, had you hit 6 instead of 1 accidentally, it would have taken you to channel 6 and hitting cancel there wouldn't have gotten you back to your DVR event either.
     
  4. bigdog9586

    bigdog9586 Legend

    109
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    Jan 17, 2008
    Makes since. I guess the recall must have been the only button I didn't hit. Thanks guys.
     
  5. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,751
    985
    Apr 17, 2003
    Michiana
    I suggest you go into the locks screen and lock out channel 1. You can still get the VOD content on channel 501 but it is a lot easier to error, press 1 and then have to do a dance to get off the channel.
     
  6. patmurphey

    patmurphey Godfather

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    Dec 21, 2006
    Isn't it the same with all DVR receivers, not just the Hopper - so not a "Hopper bug".
     
  7. Grandude

    Grandude RichardParker II

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    Oct 21, 2004
    Yes it is. My biggest annoying mistake is accidently hitting the 1 key when viewing anything on my 722 or 622.
     
  8. 3HaloODST

    3HaloODST Godfather

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    Aug 9, 2010
    Can't believe I never thought about locking out channel 1... I always just set up favorites lists... Oh well... 6 in one hand, half a dozen in the other... Although locking out channel 1 will prevent it from showing up at all when "1" is accidentally pressed, whereas favorites list will not...
     
  9. tommiet

    tommiet Godfather

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    Dec 28, 2005
    I get this same thing on any Dish equipment, but I like Jame's easy fix (lockout channel 1.)
     
  10. coldsteel

    coldsteel Hall Of Fame

    1,984
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    Mar 29, 2007
    Yeah, not really a DISH bug but more like an IBRAC bug... ;)
     

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