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Hopper/Joey upgrades

Discussion in 'Hopper System Support Forum' started by RaymondG@DISH Network, Mar 15, 2012.

  1. hasbeen29650

    hasbeen29650 Cool Member

    59
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    Mar 25, 2012
    Well, I never heard a confirmation on the install. So I checked my account and the upgrade appointment disappeared. So I contacted Dish. For some unknown reason the whole appointment work order was cancelled. Of course, The day I arranged to be home is no longer available for the install. I will have to wait a few more days and hope that this appointment also does not just disappear. It really sucks to have something like this happen thru no fault of your own.
     
  2. hasbeen29650

    hasbeen29650 Cool Member

    59
    1
    Mar 25, 2012
    Well, my install happened Sunday. I now have two hoppers and two joeys. The installer was a bit late but got it all done before I hit time issues so it was okay. It took about 3.5 hours to do and he did not have to really run any new wires. It was his first two hopper installation and he had an instruction sheet that he followed very carefully. He did the first hopper all the way thru to authorization, before he even took the second out of the box. He got it thru to authorization, then unpacked the joeys to get serials, went out and authorized everything and then came back and put in the joeys. We only had one problem which was that both joeys linked to one of the hoppers and we could not move one of them to the other hopper. He called was told to uncable the linked hopper, restart the joey we wanted to move. When we did that thinks linked like we wanted. Not sure if I will ever be able to link and unlink like you are supposed to be able to do but....

    Dish online did not know about the equipment change until this morning but it did catch up.

    I was able to move all my recordings that I had copied to external back onto the hoppers so that part went well. Setting up my logitech harmony remotes for the hoppers was a bit of a drag but got them working so all in all it seemed to go well.

    I like the much better guide, and the picture quality seems fine but was never a big issue to me. The menu setup seems fairly reasonable and all in all I am pleased with the upgrade. Like everyone, I am looking forward to when the hoppers will talk to each other and share recordings but I am better off today than I was before the upgrade and I regard the $200 as a fair price.

    The upgrade took longer than it felt like it should since we spent a lot of time waiting for software upgrades to download and reboot but other than that, it was fairly painless.
     
  3. PDSchweitzer

    PDSchweitzer New Member

    5
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    Apr 17, 2012
    What's the ETA on a SW update to allow 2 Hoppers to talk to eachother to share recordings?
     
  4. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

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    Jan 23, 2008
    Soon.
     
  5. P Smith

    P Smith Mr. FixAnything

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    Jul 25, 2002
    W.Mdtrn Sea
    gonna post it in each thread ? http://www.dbstalk.com/showpost.php?p=3001548&postcount=45
     
  6. RaymondG@DISH Network

    RaymondG@DISH Network New Member

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    Jul 21, 2011
    We have not received any updates for when this feature will become available.
     
  7. hasbeen29650

    hasbeen29650 Cool Member

    59
    1
    Mar 25, 2012
    Where will the info be posted when this feature does become available? Since I now have two hoppers, I am of course interested to know. Thanks.
     
  8. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

    3,145
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    Jan 23, 2008
    Everywhere. Here, first, or the Other Site, probably.
     
  9. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    21,579
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    Jan 7, 2005
    Kittrell, NC
    The most likely places to find out when Hoppers are able to see each other:

    1. Online forums like this one.
    2. Accidentally discovering it yourself the day the firmware updates.

    Dish rarely communicates these kinds of feature changes (good or bad) to the general public... so you tend to find out either by checking yourself OR reading a post from someone else who did just that.
     
  10. TBoneit

    TBoneit Hall Of Fame

    2,294
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    Jul 27, 2006
    I suspect that in the past announcing a firm date and then having a issue has caused them some problems.

    In the past when I had to travel from location to location and call in my ETA I always added one 1/2 hour to an hour for a margin in case of traffic.

    In dishes case if they were silly enough to announce it will be ready by the end of May and it slipped until June 3rd people would be angry because they didn't make their announced date.

    And some things never come, Didn't they say that the 721 would have internet browsing when they were introducing it for example? I had one it never got internet BTW. I used it and liked it until they sopped supporting it and replaced it with a 522.
     
  11. Sundance

    Sundance AllStar

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    Mar 6, 2004
    Can you watch content via sling on your laptop with the Haaper?
     
  12. garys

    garys Hall Of Fame

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    Nov 4, 2005
    The Hopper takes the same sling that the 722 does, so yes.
     
  13. domingos35

    domingos35 Icon

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    Jan 11, 2006
    you sure can
    i have one and it works perfectly
     
  14. brewer2930

    brewer2930 New Member

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    Aug 30, 2008

    They quoted me $400!!
     
  15. brewer2930

    brewer2930 New Member

    3
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    Aug 30, 2008
    Said the same to me....$449 to upgrade. :eek2:
     
  16. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Apr 17, 2003
    Michiana
    I feel like I'm reading an auction. Has the price hit $498 yet?
     
  17. TBoneit

    TBoneit Hall Of Fame

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    Jul 27, 2006
    More like a Middle East Bazaar. Some people seem to have a need to bargain the price for everything.

    The DirecTV equipment is all over the place on upgrades for existing customers too. There have to be variables at work that determine what they'll charge.

    If the last upgrade or the install is so recent that they never made back the investment of equipment and labor to install. Then you will be in effect paying more for the Hopper/Joey to cover that loss.

    OTOH if the last equipment they did for you was 4+ years and you always pay on time (Autopay) and you don't have the lowest package I would expect that the upgrade to a Hopper cost would be low.

    Cheers
     
  18. rld37

    rld37 Cool Member

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    Sep 19, 2007
    Everywhere. Here, first, or the Other Site, probably.

    What is the Other Site that I see referred to?
     
  19. P Smith

    P Smith Mr. FixAnything

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    Jul 25, 2002
    W.Mdtrn Sea
    It's rebellion station on Dark Side of The Moon !:eek2: Established by ex-member of the site in Y2003.
     
  20. rld37

    rld37 Cool Member

    19
    0
    Sep 19, 2007
    P, I am customer of D* now for 17 years. That should tell you I am a little thick headed. Your answer yesterday went right over my head. I am strongly thinking of changing to Dish. I have been reading on this great forum for all the information I can absorb. I many times see referrences such as this:
    "The other site has several members who had installers on site within a couple of hours of ordering. Impressive."
    If there is another site I can gleam more information, I would like to. If it is a private site where regular members are not welcome, just say so or say what the member requirements are. Fair enough?
     

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