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Hopper - S204 Software Experiences/Bugs Discuss

Discussion in 'Hopper System Support Forum' started by P Smith, Mar 22, 2012.

  1. P Smith

    P Smith Mr. FixAnything

    21,607
    143
    Jul 25, 2002
    W.Mdtrn Sea
    Start spooling tonight.
    Accompanying S2.56 for XiP110.
    Each version's spool taking 2 Mbps at 119W tp19 and 61.5W tp29.
     
  2. mdavej

    mdavej Hall Of Fame

    2,401
    32
    Jan 30, 2007
    Same bugs as before plus a few new ones:

    - Browse doesn't use ascending/descending setting
    - Popup in the Guide will not stay open with a single press of Record from an IR remote (UHF remote works fine)
    - Weather app freezes video on exit. Returns only if you change to a music channel or hard reset.
    - When exiting Apps with the Cancel button, video freezes on 404 - Not Found (hard reset required to recover from that one)
     
  3. ZBoomer

    ZBoomer Icon

    529
    0
    Feb 21, 2008
    New firmware spooled to my units last night; didn't even realize it till I read this, but went in to check the Hopper.

    Got a scare when I turned it on; it looked like it had been reset to factory defaults. No timers, no PTAT enabled, my recordings all gone! The guide was also not loading, it was stuck.

    Rebooted, and it APPEARS everything came back. Timers took a few minutes to show up even after the reboot finished.

    Whew! I've had no issues this week, and don't want to start now!

    "Partial Zoom" feature still broken in new firmware. It actually zooms a little MORE than full zoom.
     
  4. barcop

    barcop Cool Member

    10
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    Oct 13, 2010
    Apps window won't go away until hard reset.
    Still missing ability to manually set update time of day.
     
  5. wtrjock

    wtrjock AllStar

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    Feb 9, 2007
    I got s204...still can't make a new timer. They better fix this by the weekend! Rediculous!
     
  6. phrelin

    phrelin Hall Of Fame DBSTalk Club

    14,943
    294
    Jan 18, 2007
    Northern...
    Do you do a hard reboot (unplug of 20 seconds, plug it back in, let it do its thing) just as a matter of practice on the Hopper when it gets a new software update like we do with the 622/722/612 units?
     
  7. marcuscthomas

    marcuscthomas AllStar

    78
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    May 4, 2006
    Search won't search Program Guide, only existing DVR, PTAT, programs. Hard reset, and sitting overnight has not resolved this...yet.

    Edit: Search works on one of my two Hoppers. Both are at 2.04

    Edit 2: After 24 hours, this issue resolved itself.
     
  8. wtrjock

    wtrjock AllStar

    63
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    Feb 9, 2007
    I am thinking of doing a factory reset to fix my timer issue. Will I have to reactivate my Hopper after the reset? What will be impacted?
     
  9. wtrjock

    wtrjock AllStar

    63
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    Feb 9, 2007
    I just realized that I can't save PTAT programs to my external drive. Puts a wrinkle in my factory reset plan! Guess I will wait for the bug fix on the timer issue.
     
  10. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    Factory reset will restore settings back to default that were changed by the user. I don't have the specific defaults for the Hopper but here is an idea of the possible affected changes:

    When you press Menu on your remote, the different Icons will appear. HDTV is changed from 1080i to 480i, Closed Captioning is turned off, DVR Defaults are set to 1 Minute before and 3 End, Parental Controls may be affected, your customized Favorites list will change to List 1 to List 4, etc... You can go into each Icon to customize your settings.

    You won't need to reactivate your receiver. If you have additional questions, please let me know. Thanks.

     
  11. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    Are you saving the program to the internal drive first and then trying to move it to your EHD? I can't test this till I get home but I don't see why you can't move the program to the EHD is you have it saved to the internal HD.

    The PTAT and internal recoring HD are on different partitions. Please let me know if you are saving the program first to the internal HD. Thanks.

     
  12. wtrjock

    wtrjock AllStar

    63
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    Feb 9, 2007
    Yes...I have 3 programs saved to the internal drive. When I enter the transfer screen, the ptat shows don't show up to be transferred.
     
  13. ferris209

    ferris209 Cool Member

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    Apr 3, 2007
    Yeah, this is a really big problem for me. I am a shift worker, therefor I am also a night owl. 65% of my television viewing is after 10pm through 5am. I've noticed that at exactly 0100 hrs, the Hopper pops a box up which says it has to power down to check for updates. I press cancel and then at 0200 hrs, it does it again, at 0300 hrs again, 0400 hrs......... you get the picture. Every hour on the hour, my box is harassing me to let it shut down. They really need to remedy this, as us night owl viewers are people too!
     
  14. oldengineer

    oldengineer Godfather

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    May 25, 2008
    When I save a program it appears on the user side immediately. I think its just a pointer to the program on the PTAT partition. If I play a part of the program on the user side it gives me the option to resume on the PTAT side. I think that the actual file will transfer after 8 days - either that or its a big bug.
     
  15. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,310
    914
    Apr 17, 2003
    Michiana
    Hit the edit button on PTA programs that have been saved and they will show "0.0 GB". At least during the first 8 days. Day 9 coming soon. :)
     
  16. Tortolita

    Tortolita Cool Member

    17
    0
    Jul 8, 2004
    Every morning, the active guide is reset to 'My Channels' instead of 'List 1' which it was left on.

    When first turned on after being off for a while (2 hours or so) the volume is very loud. Changing to another channel and back brings the volume back to 'normal'.
    Edit: Okay, it's not how long the power is off. If I shut off the Hopper and AV Receiver (Pioneer VSX-921) (using Logitech Harmony 880 remote 'off activity'), when I turn them both back on (again via 880 remote 'watch tv activity') the volume is very loud. Changing channel fixes it. Turning off and on just the Hopper or the AV Receiver individually does not reproduce the problem. I will try to change the power on order in the harmony activity to see if that changes things. Maybe the HDMI interface isn't getting setup correctly on power-up.
    Edit2: Disabling Volume Leveling and then changing Mode to Line 'fixes' the problem. (Just disabling Volume Leveling does not fix it. Decoder is set to Dolby/PCM.)
    Edit3: Changing the Harmony power on order from Hopper->AV Receiver->TV to AV Receiver->TV->Hopper avoids the problem.
     
  17. spoiler1041

    spoiler1041 New Member

    1
    0
    Mar 25, 2012
    I finally just surrender and let it reboot each night. :)

    Looking forward to this being changed! ! ! !
     
  18. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    21,575
    374
    Jan 7, 2005
    Kittrell, NC
    The 922 does this a lot too. Not every night, but I'd say about 3-4 days out of the week. I've given up asking Dish about it because either they don't care OR they intend it to behave this way.
     
  19. wtrjock

    wtrjock AllStar

    63
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    Feb 9, 2007
    I have just verified what James is talking about. I saved a PTAT program from 8 days ago. The program now shows 2gb and allows me to save to the external drive. So moral is you can't save a program to the external drive until after 8 days are up.
     
  20. oldengineer

    oldengineer Godfather

    455
    5
    May 25, 2008
    One of my Hoppers does this.

    The other Hopper drops channels from favorites lists. It seems to not like an even number of channels. One list has 154 channels and it keeps dropping down to 153. It always drops a channel in the 2-69 range. It's hard to add the channel back. I have to drop another and then add 2 back. After a while, a few hours sometimes, another channel will drop out.
     

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