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Hopper - S213/Joey S265 Software Experiences/Bugs

Discussion in 'Hopper System Support Forum' started by n0qcu, Jun 26, 2012.

  1. Jul 8, 2012 #121 of 164
    oldengineer

    oldengineer Godfather

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    May 25, 2008
    Dish Tech Support is a waste of time in some cases. Last week my local CBS station didn't record any PTAT shows. I called Dish and was transferred to a "Broadband Specialist". After hearing my problem he asked for the channel numbers of my PTAT channels - 3, 6, 10 and 29. He then had me take signal strength readings on 61.5 xponders (guess what) 3, 6, 10 and 29. Ironically enough I dont get any signal from 61.5 X3 where I live.

    Have you PM'ed a DIRT rep about this? I think they monitor this site but I usually see more interactions from them on the satguys site.
     
  2. Jul 8, 2012 #122 of 164
    patmurphey

    patmurphey Godfather

    870
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    Dec 21, 2006
    How are you connected to your network?
     
  3. Jul 8, 2012 #123 of 164
    garywiley

    garywiley Mentor

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    Jun 16, 2007
    Try disconnecting the HIC and or your wi-fi connector. I disconnected my wi-fi connector and my system became stable.
     
  4. Jul 8, 2012 #124 of 164
    remlab

    remlab New Member

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    Jul 7, 2012
    Wifi to dsl. Also tried wifi to hughesnet
     
  5. Jul 8, 2012 #125 of 164
    dunkonu23

    dunkonu23 Legend

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    Sep 10, 2006
    Michigan....
    They're baaa-ack!

    Here's a picture...

    [​IMG]

    I thought they were parallelograms... but they're really just shapes. :) It's a problem. Not a bad problem, but hey... it's distracting. Hard boots aren't a fix. Sure they go away, but this is the third time they've come back. Other video sources do not exhibit this startling, deviant behavior.

    Scott
     

    Attached Files:

  6. Jul 9, 2012 #126 of 164
    Oldcoot

    Oldcoot AllStar

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    Dec 17, 2004

    I had the exact same issue but mine had been doing it since installation a few weeks ago so it was not related to software version.
    My problem turned out to be an ethernet switch located between my router and the Hopper was causing MAC address conflicts in the Hopper/Joey data stream.
    I removed the switch and connected the Hopper directly to the router and all is well.

    Try disconnecting your network from the Hopper and cold boot everything. Hopper first then Joeys. See if everything works with no network connection.
     
  7. Jul 9, 2012 #127 of 164
    P Smith

    P Smith Mr. FixAnything

    21,624
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    W.Mdtrn Sea
    It cannot be the reason. MAC addresses are unique for each NIC in each device.
     
  8. Jul 9, 2012 #128 of 164
    Oldcoot

    Oldcoot AllStar

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    Dec 17, 2004
    That was the issue with mine so don't tell me it can't be.
    Mac addresses are unique, however, an ethernet switch stores the MAC of the device plugged into a port. If that port sees multiple MAC addresses as in the case of the Hopper making the Joey MACs visible to a single switch port, problems can and do arise.
    When the switch stores a MAC from a Joey, the Hopper sees the same MAC in the Joey as well as the switch. Hence, conflict and confusion.
     
  9. Jul 9, 2012 #129 of 164
    P Smith

    P Smith Mr. FixAnything

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    W.Mdtrn Sea
    Wow ! What was that ?
    Seems to me you're making FUD here. NIC connected to a switch has ONE MAC address. I would imagine (if you have HIC) h2k ROUTING packets from all IP addresses, own and all Js.

    Do you have a proof ?

    The J and h2k
    (no HIC) connected to switches without such unbelievable description and working fine.
     
  10. Jul 9, 2012 #130 of 164
    Oldcoot

    Oldcoot AllStar

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    Dec 17, 2004
    I am not going any further with this.
    I put my analysis out there and one can agree or disagree. Makes no difference to me.
    I don't need to prove myself to anyone and I am not getting into a pissin' contest on whether I am right or wrong. I had enough of that before I retired.
    This is my last comment on this subject.
     
  11. Lee Bailey

    Lee Bailey Mentor

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    May 18, 2008
    Well, the DIRT team was able to send me a 'hit' today, which resolved my issue with my old EHD not being recognized. So far, all my recordings are intact.
     
  12. dunkonu23

    dunkonu23 Legend

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    Sep 10, 2006
    Michigan....
    Outstanding! :) Sincerely great news. Now, I'm about the only one. LOL! I'll wait it out. Maybe a new hard drive is in my future, but my wife has shows on the drive and wants them. Bummer is, we had two hard drives that were both functional before we got Hoppers. One died. Wouldn't you know the one that died was the one I had shows on... specifically, Michael Schumacher's last race for Ferrari. UGH. If I could get the drive to spin up, maybe I could do a sector level image copy to a new drive and maybe it would work... dunno.

    I am happy for you, though!

    Scott
     
  13. dunkonu23

    dunkonu23 Legend

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    Sep 10, 2006
    Michigan....
    Maybe a loop... something STP might have fixed. As long as you got it fixed, who's to say you're wrong.

    Scott
     
  14. js0873

    js0873 Legend

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    Apr 18, 2005
    My problem isn't that my drive aren't recognized (actually 2 different drives on 2 Hoppers), but something even worse. Whenever I transfer recordings from the EHD back to the Hopper many of them get trashed (error code 04 after trying to play them). Once that happens, they're forever unplayable as far as I know. I've been told that Dish is aware of this, and it should get fixed in a future update. I'm not moving recordings either way until that happens. I'll bet I've lost 20 or more so far.
     
  15. P Smith

    P Smith Mr. FixAnything

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    W.Mdtrn Sea
    Could be the faulty switch; so far using many [different models/makers]cascaded switches in many places, I haven't seen such issue.
     
  16. harlock328

    harlock328 Cool Member

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    May 4, 2004
    Actually what Oldcoot describes is entirely possible. My understanding is the Hopper is an Ethernet bridge. If both the Joey's and Hopper were connected to the Switch; and the Ethernet traffic from the Joey's was sent out both their Ethernet port and the RG6 cable via the MOCA encapsulation (using same MAC) then the switch would learn the Joey MAC from the port the Hopper is connected to and the port the Joey is connected to. You would have MAC flapping/MAC re-learning between these ports. Also since the Hopper is an Ethernet bridge, any broadcast the switch sees from the Joey will be flooded out all it's ports (which the Hopper is connected to). The Hopper will learn the Joey MAC on it's Ethernet port and RG6 connection; and it will start flapping the Joey MAC also. Would cause both the switch and Hopper to have possible high cpu utilization and memory usage.
    Now this is just an guess what's happening. If the Joey's ethernet was never connected to the switch than it's like the switch is bad since you have to have a layer2 loop for duplicate MACs to be seen on switch.
     
  17. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Michiana
    The Joey has different MAC addresses on the MOCA and Ethernet ports. It should NOT be sending the same MAC in both directions, causing a conflict when a switch sees the same MAC on two different ports.

    I agree with your premise that IF the Joey had the same MAC on MOCA and Ethernet it could be a problem ... but it doesn't. (Checked on a firmware S265 Joey.)
     
  18. oldengineer

    oldengineer Godfather

    455
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    May 25, 2008
    That darned AutoHop. One of my Hoppers usually gets more shows with the red kangaroos than the other. Last night the better one got no kangaroos and the other one had all possible shows enabled.
     
  19. remlab

    remlab New Member

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    Jul 7, 2012
     
  20. dunkonu23

    dunkonu23 Legend

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    Sep 10, 2006
    Michigan....
    Can't really answer that because we'd need to know your exact network configuration. Could be your ISP only allows a certain number of devices on a home network (doubtful). Could be because you're using wifi. Could be anything.

    Scott
     

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