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Hopper - S238/Joey S286 Software Experiences/Bugs

Discussion in 'Hopper System Support Forum' started by oldengineer, Feb 21, 2013.

  1. JeffN9

    JeffN9 Legend

    179
    1
    Apr 14, 2007
    Well that's not going to happen. You might as well be speaking Chinese to me.
     
  2. P Smith

    P Smith Mr. FixAnything

    21,580
    142
    Jul 25, 2002
    W.Mdtrn Sea
    It's not that hard for newbie, just be focused: download Linux [Ubuntu] distro - ISO image; burn CD/DVD with it; reboot your PC and boot from the CD; select: run Linux from the CD; open Terminal window; run "fdisk -l" and discover from its list your HDD designator, like "sdb"; run in same Terminal window "hdparm -s0 /dev/sdb". Done !

    PS. If you did pick wrong disk, don't worry - it will not change anything. Try again.
     
  3. Ray_Schwarz

    Ray_Schwarz Mentor

    50
    1
    Jan 22, 2003
    the utility may be downloaded from wdc.com
    it is installed on a pc
    after plugging in the external usb drive
    i used to turn off the spin-down routine
     
  4. P Smith

    P Smith Mr. FixAnything

    21,580
    142
    Jul 25, 2002
    W.Mdtrn Sea
    would be interesting to know: is the utility changed a flag in HDD's FW or in the enclosure's controller ?
     
  5. Ray_Schwarz

    Ray_Schwarz Mentor

    50
    1
    Jan 22, 2003
    my drive is a WD external drive so it must change the firmware.
     
  6. P Smith

    P Smith Mr. FixAnything

    21,580
    142
    Jul 25, 2002
    W.Mdtrn Sea
    if you'll look inside of the enclosure, you'll find its own controller
     
  7. scaesare

    scaesare AllStar

    53
    0
    Oct 13, 2005
    I too had to disable sleep on my Seagate drives. Download the utility for my Windows PC, install it just long enough to change the drive configuration, and then promptly uninstall their craptastic software...
     
  8. JeffN9

    JeffN9 Legend

    179
    1
    Apr 14, 2007
    Is this the WD Smartware that comes pre-loaded on some drives? The drive that I keep connected to my computer had this and I can use it to turn off sleep mode on that drive but since it never has had any problems there wasn't a need to do that. When I connect either of the two drives that I use on the Hopper the Smartware does not recognize them. Even after re-formatting a third WD Essential drive that was connected to my 211 before the upgrade the Smartware does not see that one either.

    My other concern with doing anything on the computer with the two drives is a possible auto re-format that could erase the hundreds of movies that I have stored on them.
     
  9. JeffN9

    JeffN9 Legend

    179
    1
    Apr 14, 2007
    Did disabling sleep mode on them completely make the problem go away? I have been following a lot of threads on this subject for a couple of years and have yet to read a post from someone that proclaimed an immediate cure after turning off sleep mode.

    Sorry I hope I'm not steering this thread off topic.
     
  10. scaesare

    scaesare AllStar

    53
    0
    Oct 13, 2005
    For me it has. I had a 622 and 722 previously, and had an EHD on each. One I used actively, and disabled sleep on it 2-3 years ago, and it was fine ever since.

    The other drive on the other unit I had just used to temporarily move some programs around... and I never bothered to disable sleep because I didn't use the drive in normal course. The DVR lost sight of it after a few hours every time.

    When I replaced the older units with my pair of Hoppers a couple of weeks ago, I took the opportunity to disable sleep on the second EHD as well, and it's been solid ever since...

    Hope that helps.

    -sc
     
  11. JeffN9

    JeffN9 Legend

    179
    1
    Apr 14, 2007
    One of the two drives that I' am currently using on the Hopper(1tb WD Essential) was originally used on a 622 that I had at the time. Not once did I ever have any problems with that set up. Once I upgraded to a 922 however the receiver lost sight of the EHD about every other day. Now that I have upgraded to a Hopper the same exact problem seems to have followed.
     
  12. P Smith

    P Smith Mr. FixAnything

    21,580
    142
    Jul 25, 2002
    W.Mdtrn Sea
    you should disable spin-down and see if it help ...
     
  13. nickz

    nickz New Member

    4
    0
    Sep 2, 2012
    It was fixed in the last software. It's broken again.
     

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